Executive Assistant Manager
Resume:
Apr ****
LORENA ORTIGOZA
***** ***** ***** **, ******** WA 98033
***********@****.***
PROFILE
• Extensive scope of administration work including staffing and facilities
• Date driven with experience in project management and event planning
• Adaptable in leading groups and individuals with specific desire and focus on diverse and special needs communities
• Background knowledge in systems approach and quality management methodologies
• Able to work in a cohesive team as well as independently
• Diplomatic and People Focused
• Detailed written and verbal communication skills
• Resourceful in technical troubleshooting and problem solving EMPLOYMENT HISTORY
EXECUTIVE ASSISTANT
FareStart – Seattle, Washington (2019- Present)
• Provide executive administrative support to C-suite and Leadership Team
• Primary assistance to the Board of Directors and in Board Management
• Improve administrative operations and processes for better efficiency
• Chaired Safety work to streamline across all business locations
• Offer consultation on communications and project management ADMINISTRATIVE COORDINATOR
Kaiser Permanente Washington Clinical Improvement and Prevention – Seattle, Washington (2013- 2019)
• Office Manager for department of 60+ staff; including Executive leaders
• Extensive calendar management for executive level teams and assignments
• Ensure patient and staff safety and comfort in facility management and disaster planning
• Oversee daily office operations including maintenance, supply management, and staffing
• Demonstrate organizational excellence through daily work, teaming and special projects
• Special Projects include:
o Event Coordination
o Project Management
o Program Development & Pilot/Launch
o Mass Communications- Print & Mail, Electronic Communications, Surveying o Staff Compliance
o Dashboard Analysis
ADMINISTRATIVE SPECIALIST
Group Health Cooperative – Seattle, Washington (2005-2012)
• Ran timekeeping and staffing for 25 medical centers in Western Washington
• Facilitated new staff orientations and event planning
• Project Management during managerial leaves
• Skilled in technical troubleshooting via phone and in one-on-one trainings
• Recognized as team player for motivation, outstanding attitude, flexibility and willingness to learn Apr 2020
COMMUNITY HEALTH EDUCATOR
Project ALERT via Evergreen Health, Kirkland, WA (2005-2010)
• Educate local elementary school children in a community drug awareness program
• Challenged children in critical thinking skills and created a comfortable, confidential atmosphere in the classroom
• Partnered with school counselors, teachers, and Evergreen coordinators to provide a positive influence on our youth
SWIM COACH
High Woodlands Swim Team, Kirkland, WA (2001-2004)
• Responsible for over 80 children ages 5-18 in daily practices, team meetings, weekly competitions and award recognitions
• Handled all concerns regarding attendance, team organization and swimming standards and safety
• Collaborated with fellow coaches, manager, officials, and parents over etiquette, discipline and safety
EDUCATION & VOLUNTEER WORK
• Safety and Facilities Committee Co Chair – FareStart - 2019
• City University of Seattle - Bachelor of Science in Business Administration, International Marketing – 2019
• Business Resource Group Co Chair – KPability for Kaiser Permanente Washington - 2019
• Women’s Leadership Forum Co Chair– Group Health Cooperative – 2014
• Meadowridge Elementary PTA President – 2009-2010
• Bellevue Community College –Associates in Arts and Sciences - 2003 PERSONAL & CAREER INTERESTS
• Communications
• Diversity & Inclusion (Culture & Disability)
• Team Building
• Mentorship & Coaching
• Special Needs Support
• Sustainability
• Yoga & Swimming
• Travel & Road Trips
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