Engineer Project

CONTACT

Address: Chennai, Tamil Nadu

Phone: +91-988*******

Email: ********.**********@*****.***

CERTIFICATION

Certified Scrum Master (CSM) June 2019

Certified Scrum Product Owner (CSPO)

June 2019

NIIT .Net Certification Course-Year 2006

KEY HIGHLIGHTS

Tremendously managed the deliverables

and successfully accomplished the Annual

Revenue of

INR 2, 00, 00,000 Year 2019

INR 1, 50, 00,000 Year 2018

VASANTHI VASEEKARAN

Project Delivery Manager

DuPont Sustainable Solutions - Learning & Development

(Coastal Training Technologies India Pvt Ltd)

PROFESSIONAL SUMMARY

Passionate, Client-focused with a demonstrated history of 12+ years’ of experience in the field of project implementation and delivery management, customer success, professional services and post-sales. I am committed to the Organisation goals, Business objectives and work ethics. Diligently supports the Business revenue growth. Act as a point-of-contact for clients and communicate effectively to the cross functional senior leadership team and relevant stakeholders. Possess full ownership and lead projects and support teams through all stages of the implementation and delivery life cycle and drive the best practices across the life cycle to meet the timeline. WORK EXPERIENCE

Project Delivery Manager May 2010 to current

DuPont Sustainable Solutions - Learning & Development Roles and Responsibilities

Act as a spearhead of a project.

Possesses full ownership to complete the project within the specified deadline and gets delivered to the client without any flaws.

Handles all the aspects of the project from Project initiation to Project delivery, including Cost Management for Regional Clients.

Define scope of project accordingly creates the roadmap to achieve the client requirement. Accountable for the project delivery. Conducts regular meetings and effectively communicates with the client, leadership team –Learning and Development, project team and key stakeholders, external vendors and update the project ongoing status.

Demonstrate working experience in LMS administration in a large scale corporate environment implementing new LMS.

Strong experience in managing the end users, delivering the eLearning courses, and configuring curricula across learning platform.

Conducts LMS Admin Training including demo for new clients and perform end to end post sale activities.

Maintain clients LMS including troubleshooting, fixing all the users issues and technical issues.

Generate and manage standard, custom Reports to the clients and develop required delivery schedule, technical and project supporting documentation. Analyze the projects, set delivery priorities and make schedule adjustments to meet timely delivery goals.

Assist clients to integrate their eLearning course with the LMS. In depth working knowledge and strong experience managing the SCORM /AICC eLearning content within at a corporate LMS environment. Effectively performs SCORM Wrapper implementation.

KEY PROJECTS

Proven deliverables and very good

experience in managing multiple projects

implementation at a single point of time

successfully achieved the project

scheduled goals. Working experience with

the clients as follows

Corteva

TATA Power LTD

TATA Steel Industries LTD

TATA Communication Services LTD

TATA Chemicals LTD

Bharat Aluminium Company Ltd

Aditya Birla Group

Hindustan Unilever LTD

JSW

Larsen & Toubro Limited

Reliance Industries LTD

EDUCATION AND ASSOCIATION

Bachelor of Engineering in Electronics

And Communication (ECE), (First Class)

Full Time Course.

EVP Engineering College,

Anna University, Chennai.

PERSONAL DETAILS

Date of Birth : 01 Aug 1984.

Marital Status : Married.

Passport No : K4256598.

Hands on experience with third party LMS Cornerstone, Cloud LMS, Success Factor and Saba LMS.

A working knowledge of eLearning Authoring tool, articulate suite and Adobe captivate.

Handles full ownership in post-sale activities in eLearning DVD deliverables to the client.

Manage the custom video eLearning course development deliverables end to end which involves Scope analyses, content development meeting the client objectives, vendor negotiation, and video shoot scheduling, Voice over process managing, post production work follow-ups and final delivery within the timeline. Assist in managing localized versions of content to support global delivery in multiple languages.

Handles full ownership in post-sale activities in STOP Datapro deliverables to the client.

CSS Corp. June 2007 – May 2010

Slash Support, Chennai, Tamil Nadu, India.

Senior Technical Support Engineer. Mar 2008- May 2010 VONAGE

Primary tasks include providing technical assistance to Uk & US Vonage customers concerning LAN & WAN networking issues.

Provides Technical expertise to VONAGE products end users. Effective operational control over Incident Management process. Support inbound calls of external customers.

Managing customer and user expectations.

Gains high value of Customer Satisfactions.

Technical Support Engineer July 2007- Feb 2008

LINKSYS (A DIVISION OF CISCO)

Primary tasks include providing technical assistance to US Linksys customers concerning LAN & WAN networking issues.

Timely response extending expertise technical support for the end users. Utilize strong communication skills to provide outstanding technical service to the customer and to gain Customer satisfaction.

Skills:

Technical Support, Troubleshooting, Interpersonal Skills, Interpersonal Communication, Customer Relations, Problem Solving, Customer Satisfaction, Positive Team Player.

Good Knowledge of Wireless standards like IEEE 802.11 a, b & g. Experienced in Wireless Security Protocols – WEP, WPA, WPA2, 802.1x Authentication protocols and mechanism

Hands-on testing experience in Performance & Range testing in WLAN environments, Networking (TCP/IP, LAN/WAN, NAT)

PROFESSIONAL SKILLS

Action Oriented – Strong project management skills used to drive Business result, takes initiative, self –starter.

Doing everything possible with customer centricity mindset and lead by example. Build positive and productive working relationship with the client for Business Revenue sustainable growth.

Experience providing consultative and excellent in finding creative solutions to meet customer needs.

High attention to detail. Investigate and provide sustainable solutions to complex issues.

Identify and effectively works on the potential threats. Organizational /logical approach to manage Global leadership meetings and present product training.

Proven advance level of technology skills including experience with Word, Excel and PowerPoint.

-Leadership Skills -Agile Methodologies

-Project Management -Delivery Management

-Scope and Quality Management - Time Management Skills

-Post sale management and engagement - Proven Customer Success Skill

-Excellent Interpersonal presentation -Risk Analysis and Management

-Proven Interpersonal communication skill -Process Management

Contact this candidate