Resume

Manager Technical Support

Location:

Mumbai, Maharashtra, India

Posted:

April 07, 2020

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Resume:

Resume Of Jayakrishnan Nambiar

B-*, Shivdarshan, Nahur Road, Opp. Mahesh Tutorial / Shanti Campus, Mulund (W), Mumbai – 400080, Mobile No: 877-***-****, 932-***-**** Email: adcovj@r.postjobfree.com / adcovj@r.postjobfree.com / adcovj@r.postjobfree.com OS / TOOLS / DATABASE USED :

Operating Systems

Worked On:

Windows 8, Windows 10, Red Hat Linux (Fedora,SUSE, Red Hat ), Windows Server 2012, Windows Server 2000 / 2003, Windows XP, Windows 10 Windows NT, Windows ME, Windows 98, Novel Netware 3.12 RDBMS: Oracle 11g, Microsoft SQL Server 2014, MySQL 5.1, SQLLite Configuration

Management Tools:

Visual Source Safe, SourceOffSite

Other Tools Putty, WinSCP, Bash Shell Scripting, VMware GUI Visual Fox Pro 5 / 6 / 7 / 8 / 9, Power Builder 4.0, Clipper Summer 87 / 5.3, C#, ASP.NET, Python 3.7

Skills Trained In Structured System Analysis & Designs Other Skills Installation Of Operating System, Virtual Machines / Network Administration, Management (LAN), Procurement & Maintenance of Hardware. Reporting Software Crystal Report 9 & 11

EDUCATION :

Qualification Subjects Institution Year Percentage B.A Economics, Geography, English Literature. Rajasthan University

1985 45.00%

PGDCSA Basic, COBOL, Structured System Analysis &

Design

DataPRO – Bandra

(Mumbai)

1987 56.50%

ITIL ITIL V3 Foundation Exin 2012 93.00%

Oracle 11g

(OCA)

1. Sql Fundamentals – IZO-051

2. DBA 1- IZO-052

Oracle

2012

74.00%

95.00%

Notice Period : Can Join Immediately

Salary Expected : Negotiable

Date Of Birth : 21st May 1965

Thirty One years of Experience In the Field Of Information Technology, which includes:

Project Management

Requirement Analysis

Structured System Analysis & Design

Data Mining & Generation of MIS Reports

Provided consultancy, mentoring, and training for a number of projects

Team leading experience on many successfully delivered projects

Administration & Maintenance Of LAN and Computer Hardware

Resume Of Jayakrishnan Nambiar

B-2, Shivdarshan, Nahur Road, Opp. Mahesh Tutorial / Shanti Campus, Mulund (W), Mumbai – 400080, Mobile No: 877-***-****, 932-***-**** Email: adcovj@r.postjobfree.com / adcovj@r.postjobfree.com / adcovj@r.postjobfree.com PROFESSIONAL EXPERIENCE :

Company Name Computer Generated Solutions (Hyderabad) Work Duration 30th October 2017 to 25th April 2019 Project Name BlueCherry (ERP For Foot Wear & Apparel Industries) Client C.G.S (USA)

Development Platform Visual Fox-pro 9

RDBMS SQL Server 2014 / VFP 9

Operating System Windows Server 12 / Windows 10 Professional My Role As Senior Technical Consultant My Role is as follows: 1. Providing Technical Support For Maintaining The ERP Application. (Blue Cherry)

2. Maintenance & Enhancement Of ERP Application.

Note C.G.S is a Multinational ERP Solution Providing Company with Branches All Over The World Company Name PMAM I.T Services Pvt Ltd.

Work Duration 13th March 2013 to 29th October 2017 Project Name Insurance Application

Client ARGO INC (USA)

Development Platform Visual Fox-pro 9

RDBMS Oracle / VFP

Operating System Windows Server 12 / Windows 8.1 Enterprise My Role As Technology Specialist My Role is as follows: 3. Providing Technical Support For Maintaining The Insurance Application. 4. Maintenance & Enhancement Of Insurance Application. Note ARGO is a Multinational Insurance Company with Branches All Over The World Company Name Anand Mehta & Company

Work Duration 26th March 2010 to 12th April 2012

Project Name Various In House Financial Applications Client In House Development

Development Platform Visual Fox-pro 9

RDBMS MySQL 5

Operating System Enterprise Red-hat Linux 5 / Ubuntu 10 / CENTOS / Windows 2003 Server / Windows 2000 Server My Role As Manager I.T my role was as follows:

1.Lead a Team of 4 Developers to Develop Various In house Financial Applications using Visual Fox- pro 9 / MySQL 5

2. Requirement Gathering, System Analysis & Design Of Various Financial Applications. 3. Maintenance Of Existing Hardware / Administration of LAN / Operating System 4. Procurement Of Hardware / Software

Note Anand Mehta & Associates are Tax Consultants. Resume Of Jayakrishnan Nambiar

Work Duration 17th Jan 2006 to 11th Feb 2010

Project Name Datascan – Loan Management System

Oversight - Financial Fraud Detection System

Client Datascan – (US Based)

Oversight Systems – (US Based)

Development Platform Visual Fox-pro 9

RDBMS Oracle 10g / MYSQL 5

Operating System Red-hat Linux / Windows 2003 Server / Windows XP My Role As Technical Leader My Responsibility Was: 1. Providing Technical Support in Visual Fox-pro 9 and Oracle10g 2. Preparation Of Time Utilization Reports / WBS for the Project Manager. 3. Preparation of DFD / Design Document / Flow Charts. 4. Manage a Team Of 20 Programmers.

5. Configuration Management

Note Xpanxion is a offshore software development company with it head office in Atlanta (USA). Company Name Symco Software Pvt Ltd.

Work Duration 20th Dec 2003 to 15th Jan 2006

Project Name Mid Range ERP

Client Various

Development Platform Visual Fox-pro 6/7/9

RDBMS SQL Server 2000 / Oracle 10g

Operating System Windows 2003 Server / Windows XP

My Role My Role as a Product Manager / Team Leader was as follows:

Project Management

Visit / Interact with Clients to gather new requirements or resolve any issues faced by the customer.

Preperation of Requirement Document.

Preperation Of WBS & Design Documents.

Manage a team of 6 programmers to handle requirement of new development & customization

Administration & Maintenance Of Hardware & LAN

Administration Of Email Server

Procurement & Installation Of Hardware

Provide Technical Support in Software & Hardware areas.

Implementation / Installation of Software at the customers place.

Provide Technical Support to the customers as and when required. Note Symco Software Pvt Ltd. Is a product based company who has many big steel and pharmaceutical companies in their clientele.

Resume Of Jayakrishnan Nambiar

Work Duration 16th Apr 2003 to 30th Nov 2003

Project Name Mid Range ERP

Client Various

Development Platform Visual Fox-pro 6

RDBMS X-base, MySQL

Operating System Windows Server 2000 / Windows 98

My Role As a Developer My Role was as follows:

• Customization & Development of existing software

• Migration Of their existing database from Visual Fox-pro to MySQL. Note

Company Name Spearhead Info-tech Systems Pvt. Ltd. (Part Time Job) Work Duration 1st Jan 2000 to 8th Aug 2005

Project Name Various

Client Various

Development Platform Fox-pro 2.6, Visual Fox-pro 6/7 RDBMS SQL Server 2000 / Oracle 8i

Operating System Various

My Role As a Consultant my responsibility was : to Analyze, Design, Develop, Implement application software, and provide technical support to all their clients as and when required. Note Spearhead Info-tech is a service based organization who's main area of work is maintenance of existing applications for various companies. Develop new applications as per requirement of the client. Provide technical support to their customers as and when required. Company Name Karsondas Exports

Work Duration 31st Mar 2000 to 30th Sep 2001

Project Name 1. Financial Accounting System

2. Sales Order Processing System

3. Purchase Order Processing System

4. Manufacturing System

5. Production Scheduling System

6. Export Documentation System

7. MIS Report Generation

Client In House Development

Development Platform Visual Fox-pro 2

RDBMS X-base

Operating System Windows NT / Windows 98

My Role As a Senior Manager EDP my responsibility was :

Administration and Maintenance of Hardware & LAN

Maintenance of the above mentioned Application Software.

Provide technical support to all the departments within the organization.

Administration of Email Server's

Procurement & Installation of Hardware.

Lead a team of 6 programmers to maintain the above mentioned in house developed software. Note Karsondas Exports was a Life Style Company

Resume Of Jayakrishnan Nambiar

Work Duration 01th Apr 1999 to 30st Mar 2000

Project Name Billing System For Television Spot Booking Client Various

Development Platform Fox-pro 2.5 / Xbase

RDBMS Fox-pro Database

Operating System Windows

My Role As a Programming Specialist my prime responsibility was System Analysis / Application Development

& Implementation

Note

Company Name Parekh Platinum Ltd.

Work Duration 1st Apr 1997 to 31st Mar 1999

Project Name Jewelery Management System

Client In House Development

Development Platform Fox-pro 2.6 under Windows 3.11 RDBMS Fox-pro Database

Operating System Windows 3.11

My Role As a EDP Manager my responsibility was Computerization of the entire Jewelery Management process with a team of four programmers.

Note Parekh Platinum Ltd. Is a company which is involved in the production Studded & Non-Studded Gold Jewelery. The objective of the system is to provide the Management with Various MIS enabling them to identify any bottle necks if any due to which production suffers. This system also helped in identifying which machinery was being under utilized so that the overload in some other area could be transferred to this machine and the production process could be optimized. Company Name Inter Gold (I) Ltd.

Work Duration 24th Nov 1994 to 31st Mar 1997

Project Name Production Scheduling System.

Time Office System:

Client In House Development

Development Platform Power Builder 4 under Windows 3.11 RDBMS Oracle 7.1

Operating System Novel Netware 3.11

My Role As a Systems Executive my responsibility was System Analysis / Design / Designing the GUI/ Database creation in Oracle 7.1 / writing of Triggers & Sequences and Guiding a team of four programmers towards the successful completion of the project in the stipulated time. Note Inter Gold (I) Ltd. Is a company which is involved in the production and export of Studded & Non- Studded Gold Jewelery. The objective of the system is to provide the Management with Various MIS enabling them to identify any bottle necks if any due to which production suffers. This system also helped in identifying which machinery was being under utilized so that the overload in some other area could be transferred to this machine and the production process could be optimized. Resume Of Jayakrishnan Nambiar

Work Duration 13th Jul 1993 to 23rd Nov 1994

Project Name DMS (Depot Management System):

DMS as we used to call it, was a Multi Locational Sales Order Processing / Inventory Control System for Pharmaceutical Companies. The Objective of the system was to Book Orders and to track inventory across depots all over India with a centralized database at the head office in Mumbai. Provision was made in the software to transfer data via a modem using Kermit and Zmodem software. Various MIS reports were generated at the head office.

Client In House Development

Development Platform CA-Clipper 5.2

RDBMS X-Base

Operating System Novel Netware 3.12

My Role As a System Analyst my role was to Requirement Analysis / System Design / Coding / Implementation and Maintenance of the System.

Note

Company Name Jaysynth DyeChem Ltd. (R.P Trading Company) Work Duration 21st Aug 1991 to 12th Jul 1993

Project Name Pre-Shipment Export Documentation:

Rights Issue

Font Manager.

Client In House Development

Development Platform Fox-Pro 2.0 / CA Clipper 5.2

RDBMS X-Base

Operating System Novel Netware 3.12

My Role As programmer my responsibility was Coding / Implementation / Maintenance of Existing systems and development of new systems as and when required. Note Jaysynth Dyechem Ltd. Is a company which is involved in manufacture of Dyes & Chemicals. These products are sold locally as well as exported. The export process involves preparation of lot of document. Government has defined some standards formats for these documents. The Pre-Shipment Export Documentation Systems objective was to computerize this process. Company Name Softlink Exports

Work Duration 21st May 1990 to 20th Aug 1991

Project Name 1. Dalal Street (Port Folio Management System) 2. Vetan (Payroll System)

Client Hind Computers Ltd.

Development Platform Fox-Pro 1.0 / 2.0 / CA Clipper Summer 87 RDBMS X-Base

Operating System Novel Netware

My Role As a System Analyst my responsibility was :

System Analysis

System Design

Development / Maintenance of New / Existing Modules.

Interaction with Customer regarding any issues faced by them or any new requirements. Note Dalal Street is a portfolio management system the primary objective of the system was Script Management / Badala Management . The System bifurcates the scripts as Long Term Profits / Short Term Profits / Non Profitable allowing the user to decide which scripts to retain and which ones to be disposed off.

Resume Of Jayakrishnan Nambiar

Work Duration 13th April 1988 to 20th May 1990

Project Name 1. Financial Accounting

2. Computation Of Income & Returns

3. Payroll System

4. Call Monitoring System

5. Hoarding System

Client 1. Nirlon Ltd.

2. Selvel

Development Platform Fox-Base

RDBMS X-Base

Operating System Novel Netware 2.0 / SCO Unix

My Role As a programmer my role was of Maintenance / Enhancements of existing systems and Customer Support. I used to interact with the customer regarding any issues they were facing and development of new modules if required by the customer which used to be charged based on discussion with the management.

Note All the above systems were already implemented when I joined the organization.

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