Customer Service Manager

N I C O L E V A N

D E R M E R W E

R E C E P T I O N I S T

P E R S O N A L S U M M A R Y

Well presented individual with exceptional customer service skills, and the ability to provide an effective reception and switchboard service. Experienced in working under pressure in a quick paced fast moving environment and able to receive clients on arrival in a friendly, helpful and approachable manner. Able to be a integral member of a administrative and clerical team, and can follow instructions and also have a willingness to learn. Currently looking for a suitable receptionist position with a progressive company.

K E Y S K I L L S

Excellent telephone manner.

Can offer a warm & friendly greeting

to visitors.

Smart, presentable appearance.

Ensuring a efficient running and

operation of the Reception Desk.

Good organisation and prioritisation

skills.

Self motivated, proactive &

hardworking.

Ability to listen and anticipate.

Fully aware of all Health & safety

legislation relating to office.

Comupter literate (Word,

Excel,Outlook, Email and Internet).

Accept and adhere to the need for

strict confidentiality.

P E R S O N A L

I N F O R M A T I O N

Female (South African)

Bilingual (Afrikaans and English)

Own Transport

C O N T A C T

D E T A I L S

e-mail: *********.****@*****.***

number: 065-***-****

W O R K E X P E R I E N C E

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Mittal Squah Centre 2019- present

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Jazelke Guest house and venue 2016-2018

Working within a reception environment providing a telephone answering, admin and reception service as well as organising the post, welcoming visitors and providing hospitality towards guests and clients.

Duties:

Answering all incoming calls / emails and re-routing them to relevant parties.

Meeting and greeting visitors ensuring they are signed in and inducted.

Opening, distributing, collecting and taking the post. General administration duties, photocopying, filing etc. Dealing with any enquiries at the reception.

Data entry onto internal systems.

Reporting any problems to the office manager.

Ensuring that the reception area is tidy and clutter free. Monitoring stationary stock and reordering when required. Operating a computer system and switchboard.

E D U C A T I O N

Hoërskool Transvalia

Matriculated 2019

A R E A S O F

E X P E R T I S E

Keyboard skills

Office software

Administration

Reception skills

Equal opportunities

Filing systems

Problem solving

Communication

Contact this candidate