Customer Service Accounting

Natalie Angeles

********@***.***/ 786-***-****

EDUCATION

Florida International University, Miami, FL January 2019-Present

Bachelor of Accounting with minor Business Analytics GPA 3.1

Coursework includes and completed Applied Business Statistics, Writing for Business, Organization and Management, Financial and Managerial Accounting, Micro and Macro Economics, Intermediate Accounting I, Tax, Analytics, and Business courses. WORK EXPERIENCE

Publix Super Market at Old Cutler Town Center

Customer Services Associate Trainee June 2018-Present

Acknowledging customer presents

Provide assists to coworkers and customers

Problem solving for dissatisfied customer (Issue refunds, exchanges)

Attending to customer to the best of my abilities with products and store items.

Western Union Agent (Money Wire transactions, Money Orders)

Balancing Cash Register

Consistently keeping the workplace organized

Aware of suspicious actively

Team Player

Cashier March 2017-Present

Greeting customer

Receive of payments of credit, debit, cash and issue receipts

Ensure accurate change in transition

Maintain clean and orderly area

Solve issue any related to misleading or misunderstood promotions Front Service Clerk October 2015-March 2017

Bagging grocery in an orderly manner

Unloading grocery into customer’s vehicle

Retrieving shopping carts from parking lot

Cleaning appropriate area.

SKILLS

Gain plenty experience in the work field of customer services

Speak fluently in English and Spanish

Solve problems independent

Determination to learn

In classes I have learned skills of leadership, being detailed oriented, and processing information

Intermediate skills set with Microsoft Office (Excel, Word, PowerPoint)

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