Office Manager

Eric Quang

213-***-**** *********@*****.***

Education

San Diego State University ‘18

Bachelor of Arts in College of Education-Interdisciplinary Studies in Three Departments (Exercise Science, Nutrition, Psychology)

Work Experience

Office Manager July 2018-Present

Superbalife International

Coordinate inventory orders to ensure supply is fully stocked for office and warehouse

Supervised customer service department to ensure daily tasks were completed

Responsible for creating new product listings on Amazon/Ebay and increasing their revenue

Engage with Amazon specialists to increase sales through FBA Global Selling

Detect unusual customer activity and removing fraudulent customers through our database

Assist warehouse manager with product inventory and assign tasks for warehouse employees

Customer retention through direct mail and e-mail marketing correspondence

Perform special projects and other responsibilities as assigned by CEO

Server August 2016-May 2018

Red House Pizza

Promoted an inviting dining experience with attentive service through customer engagement

Aided in stocking inventory and supplies for day-to-day business operations

Facilitated duties and accommodate team members with assistance

Skills

Languages: Fluent in Chinese (Cantonese)

Proficient in Microsoft Office Google Suites

Experience in Amazon FBA and Ebay

Order fulfillment program knowledge: Shipstation, Konnektive, Kount, and Ultracart

Typing speed: 75+ wpm

Organizations

Vice President - Beta Omega Phi Fraternity

Coordinated a multitude of different events ranging from philanthropy, social, and fundraising

Member - Asian Pacific Student Alliance

Participated in multiple club events that promoted Asian awareness on campus

Volunteer - Qualcomm Stadium

Aided during various events hosted at the venue handling multiple positions

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