Customer Service Sales

San Antonio, TX • Cell: 210-***-**** • ********@*****.***

Briana Fabela

EDUCATION

Bachelor of Arts in Business Administration May 2020 Concentration in Marketing Sales

Certified in Professional Event Management

Texas A&M University, College Station Overall GPA: 3.45 EXPERIENCE

July 2019 – December 2019 Messina Hof Winery & Resort Bryan, TX Intern

- Assisted the Event Coordinator with the coordination of sales and planning of in-house events (coordinated dates, determined number of guests, cost per event)

- Maintained all communication files

- Attended and assisted in execution of all in-house events

- Closed DE files

- Assisted in the selling of all in-house events and wine

- Assisted Event Coordinator with the planning, event set-up, execution, tear down, and clean-up of the traditional events

- Checked supply stock for up-coming events and report to event coordinator

- Performed other duties as required including assisting other departments as needed August 2018- August 2019 Texas A&M Hotel Conference Center College Station, TX Aggie Ambassador

- Assisted with the opening of the new hotel.

- Sales within F&B (wine sales, package deals, consumer sales).

- Interacted with guests with customer service.

- Communicated with kitchen for food ordering.

- Ensured prompt delivery of food to the guest’s table.

- Have working knowledge of liquor, beer, wine and food that is served at the property.

- Handled all checks and cash according to procedures. EXTRACARICULARS

Sigma Lambda Gamma National Sorority Inc.

President of the Lambda Alpha Chapter

- Communicate with undergraduate and graduate sisters

- Run weekly meetings and oversee executive officers and committee members

- Organize paperwork for Nationals, Regionals and University level

- Train other sisters to eventually run our chapter in the near future SKILLS & CERTIFICATIONS

- Professional Event Management Certified

- TABC Certified

- Food Handler Certificated

-Q-Principle Customer Service & Leadership Training Certified

- Microsoft Office

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