Human Resource

MENDI WALLACE, MJP/MHRM

SPHR-scp, SPHRi, SHRM-ca

424-***-**** ************@******.***

I am Experienced executive who has never lost my energy and passion for the Human Resource profession. My in-depth knowledge and broad experience of California’s complex labor standards and laws enable me to be an empowering leader dedicated to driving employees towards excellence. I am respected for not only my skill at aligning the business structure and vision with HR initiatives, business operations, profitability, growth, and employee engagement, but also my collaborative spirit, my love of the “nut and bolts” of the HR profession and being in the “weeds”, being relatable to all level of staff, and my enduring positive approach. My career has been driven by my belief that the heart of every industry are people and human capital is every organization’s greatest asset.

EDUCATION

Master Human Resource Management/JP - Labor & Employment Law University of Dayton

Bachelor Business Administration Wright State University

EXPERIENCE

INGENIUM PLUS (startup) CHIEF PEOPLE OFFICER AUGUST 2018-PRESENT

A growing venture backed startup focused on Technology/SAP development, Human Capital Management, HR Consulting and Healthcare technologies. I came onboard to build the initial and overall human resource foundation, structure, and organizational plan. My finance and business acumen allow me to align business operations with the organizational structure and goals. I have expanded my HR team to with the full- scale operation by collaborating with all parties to ensure that strategies are supported, and goals met.

Recognize organizational vision and align operational and actionable business strategies plans that ensure short-term and long- term objectives for all business functions and own, implement, and oversee these daily

Refined organizational structure to consolidate, streamline and delineate necessary functions. Achieved fill-in rate of 98% for all leadership roles

Built high performance organization and teams by revamping HR structure and aligning decision making with strategic goals, resulting in happy, hardworking employees emotionally vested in success of the organization

Created/implement hiring policies, procedures, systems, and technologies to support company’s long-term growth

Experience in Power BI, Workday, Tableau, Alteryx, and similar data analysis, visualization and business intelligence tools

Implemented HRIS/KPI’s to analyze metrics with the ability to identify and resolve problems logically and systematically

Assured Healthcare compliance, obtained needed certifications, and regulated accreditations

Oversaw all benefit and compensation administration, wage management, payroll, and people operations

Translated strategy into actionable goals for performance and growth and implemented organization-wide goal setting, performance management, and annual operating planning, and compensation analyst

Ensure effective recruiting, on-boarding, professional development, performance management, and retention

Adhered to federal, state, and local business requirements, enforcing compliance and acting when necessary

Lead HR diligence and integration efforts, activities, and recruiting with goal of attracting high performing employees and filling critical roles

Implement training and develop programs to drive performance and positively impact the employee experience using a variety of media resources

Experience with #LI-BC1 Diversity & Inclusion

Implement training assessment and evaluation methods to measure individual success and program effectiveness, and to continuously improve resources

Evaluate and implement competitive compensation and benefit strategies including implementation of HR enterprise services, oversight of salary/wages/benefits

Assisted with Business Development, client engagement, and handled acquisitions and mergers

Develop human resource structure, strategy, programs and initiatives including people ops, on boarding, compensation systems as well as Mentor, guide, and support staff and enable continuous growth

HILLANDALE HEALTHCARE CHIEF HUMAN RESOURCES OFFICER JUNE 2014 – AUGUST 2018

A large Healthcare organization for which I was responsible for the development and execution of the human resource team/ department. My approach supported organizational business plans and strategy. I was responsible for overseeing the Human Resources Department and all related functions, including effective communication with employees on all levels, recruitment, orientation, training, benefits management, succession planning, compensation, employee recognition and morale, compliance with state and federal labor laws, staff terminations, conflict resolution and incident documentation, etc.

Collaborative and influential leader, with ability to inspire the HR staff into action and thinking creatively

Strategically developed/implemented policies and procedures to accomplish human resources goals and objectives

Provided strategic leadership, advice, and communicated HR information, staffing, and updates to executive team

Recommended, created, enforced, administered, and maintained all company policies and procedures, including handbooks

Promoted culture of continuous improvement, workforce planning, and operational excellence

Primary contact for Benefit Administrations, Leaves, and Workers Comp grievances and arbitration

Functioned as dynamic and thoughtful HRBP monitoring metrics and analytics to align business goals regarding budgeting

Designed and implemented a 1 -3- and 3-7-year workforce plan based on trends and projections and analysis

Successfully passed all audits by the state and various institutions of compliance

Respond to EEO complaints and prepare position statements. Facilitate the company’s defined FTP process

Negotiated enhancement of Payroll, HRIS systems, benefits and compensation analysts and costs

Worked with Sr management identifying to development opportunities and organize comprehensive guided Career Pathing

Project-managed a new web-based performance management system resulting in 40% increase in management usage

Rolled out of the new-age Learning Management System and leverage all in-built workflows for maximizing efficiencies and putting training on best practices protocol into place to support Succession Planning

Spearheaded instituting a web-based recruitment system, on-boarding passport program and retention management training that reduced turnover 50% in key positions an improved retention by 47%

CORPOREX CORPORATE HUMAN RESOURCE DIRECTOR JULY 2009-JUNE 2014

As the Corporate Hr. Director, I worked collaboratively with COO, CFO, and CEO to build human resources structure unilaterally over this large Clinic industry and technology driven organization, nationally and internationally. I was the overall HR senior leader and advisor for all entities.

I gave HR guidance on Labor Relations Strategy, preparation & negotiation within agreed for major workforce events (M&A, Divestitures, Restructuring, collective bargaining processes, contract negotiation, labor and management relationship

Collaborated with HR staff, managers, and executives to understand needs and strategically developed operational HR programs, as well as understanding and defining talent strategy

Stayed educated on updates and trends globally to effectively manage Human Resources internationally and nationally including labor management for California, Colorado, and Florida. acting as Senior leadership point of contact for all HR

Implement and revamped onboarding, staff development, assessments, career development, compensation, reviews, job descriptions, policies, and handbooks. Implemented disciplinary and grievance procedures

Employee benefit administration, contract negotiation, pension administration in line with organizational operating budget.

Managed employee relations, investigation and resolution of concerns, employee relations, mediation, exit interviews, and conflict resolution as well as Conducted exit interviews and participated in terminations

Talent Acquisition and Innovative recruitment in challenging job market. Created career development pipeline for key positions increasing the future leadership pool by 25%. As well as partnering with management to create sustainable positive employee relation programs and culture

Instituted software implementation of HRIS system from selection to operation, resulting in 23% payroll cost savings.

Supervised Payroll and Engineered the enhancement to decrease overhead

Developed, rectified, and redesigned HR structure resulting in increased functionality of HR team at remote locations, including out of state practices including safety practices and communicated employment law

Initiated HRIS and KPI’s to analyze metrics to strategically direct HR infrastructure for employees nationwide and globally

Produced and piloted incentive and benefits programs increasing employee satisfaction ratings above 90%

Assessed, designed, and led Training and Development programs, implemented greater effectiveness in systems, benefits administration, and compensation review and structure

INTEGRITY HOTELS GROUP SENIOR HUMAN RESOURCES DIRECTOR AUG 2005 – JULY 2009

I consolidated and enhanced HR functions across 6 Hotels by strategically developing a Human Resource structure cohesively across the organization. I drove efficiency in overall HR operations, including implementation of HR enterprise services, oversight of salary/wages/benefits and performance on HR operations scorecard/metrics by analyzing, identifying, and developing training curriculum.

Talent management and workforce planning and created retention programs, launched reward and recognition incentivize, team building engagement planning, and long-term incentives programs

Strategically revamped existing HR structure, processes, and methods to align with organizations goals

Strategic reporting and quantified analytics, metric methods, and instituted a comprehensive Payroll/HRIS system

Developed and initiated Integrated initiative-taking recruitment, engagement, and retention programs

Surveyed and analyze wage structures to remain competitive

Delivered customized Anti-discrimination and Harassment Training Programs and cultural diversity programs, diversity management, EEO, Collective Bargaining, and effectively managed unionization

*more employment experience available upon request

Contact this candidate