ARCHITA DEY +1-617-***-****

VMWARE/WINTEL ENGINEER adcnuq@r.postjobfree.com

Residence – Des Moines, IA

PROFESSIONAL SUMMARY:

Over 13 years’ experience in Deploying, Support & Solutions, Infrastructure Management Services, etc. on VMware, Microsoft Technologies

Currently Working as Sr. Infrastructure Engineer, providing support and consulting services.

Handling and driving various Projects individually including Project Management from procurement & delivery.

Expertise in managing client accounts and the successful initiation, execution & delivery of Projects in VMware and Microsoft technologies.

Strong Communication, Technical & interpersonal skills with proven abilities in Client Relationship Management.

Extensive experience with Virtualized environments and managing the configuration and deployment of enterprise level infrastructure services.

Administration & troubleshooting of Physical Servers from different brand (HP, IBM, Dell etc.).

Administration & troubleshooting of Windows Technologies (AD, DNS, DHCP, WSUS, ISA etc.).

Deploying, imaging, patching through SCCM

Run scripts on collections or individual on-premises managed Windows PCs.

Deploying Operating System Images (primarily Windows 10) via SCCM OSD

Manage And Configure User And Device Collections

Virus control using McAfee Virus scan Enterprise, McAfee ePolicy Orchestrator& security patch implementation.

Solving different user's related issue/ problems within SLA period.

Well versed with ITSM Process.

Handling Critical Calls in case of Customer escalation.

Managing and maintaining document’s content for Windows Application Domain in Knowledge Base.

Managing World-Wide Workflow process Environment.

Maintain a healthy atmosphere within the team to provide smooth Service Delivery.

Driving the Project for identifying Drivers, patches, firmware (network, OS etc.), testing them on Test Infrastructure and applying on Production environment.

Strong exposure in Troubleshooting & maintenance of Active Directory, DHCP, DNS, WSUS, VMware, Transition &Incident management, Problem Management, Change Management, ITIL Process etc.

Knowledge on Remote system administration

Disk Administration: Compact Partitions & Shares, Disk Quotas, DFS

H/W troubleshooting & Vendor coordination

Firmware & BIOS upgrade

Understanding of capacity planning, performance monitoring and tuning.

Provisioning & Decommissioning of Server

Knowledge on various RAID technologies (RAID 0+1, RAID 1, RAID 5, RAID 10 etc.)

Assist in Root Cause Analysis of Major Incidents.

Familiar with scripting on PowerShell

Novice experience in RHEL 6.x

Ability to understand Migration requirements and bridge the gap

Hands-on experience with EC2, ECS, ELB, EBS, S3, VPC, IAM, SQS, RDS, Lambda, Cloud Watch, Storage Gateway, Cloud formation, Elastic Beanstalk and Autoscaling

EDUCATION:

Bachelor of Technology in Electronics from West Bengal University of Technology, West Bengal, India.

CERTIFICATION:

Microsoft Certified Technology Specialist (MCTS): Windows Server 2008 Active Directory, Configuration Exam, 70-640 (Microsoft ID: 6563270), Microsoft March 2013

Information Technology Infrastructure Library - ITIL Foundation, ITIL Foundation (EXIN ID: 5936898), EXIN March 2017

CORE COMPETENCIES:

ESX management vSphere: Installation, Network design and configuration, HA, DPM and DRS cluster configurations, Fibre Channel SAN storage technologies, Virtual Center management, Patch management using Update Manager

TECHNICAL SKILLS:

VMware ESX

Veeam backup

Windows Server

Active Directory

AWS

IIS

VMware Infrastructure

SCCM

DHCP,DNS

PowerShell ISE

Desktop:- MS-DOS, WIN98, Win ME, Win 2000 Professional, Win XP Professional, Vista, Windows 7/10,

Server:-Windows Server 2000, Server 2003, Server 2008, Server 2012, Server 2016

Packages:-MS Office Automation Tool> MS-Office 2000/ XP/2003/ 2007/ 2010/ 2013.

Mail Client:-Outlook Express, MS Outlook & Lotus NotesClient.

Remote Access client: - Remote desktop connection (windows default), MS Net meeting, MS live meeting, Dame Ware Mini Remote Control, PushVNC.

Helpdesk/Ticketing tool:- Remedy, UTS, Service now

Anti-Virus client:-McAfee Virus Scan Enterprise, McAfee ePolicy Orchestrator, Symantec antivirus.

Virtual System:-Microsoft Virtual PC, VMware Workstation, Sun/Oracle VM Virtual Box, ESX 4.0, ESXi 3.5/4.0/5.0/5.5 V-Block, UCS Blades, HP cloud matrix.

Monitoring Tools:-HPOV, HP SIM, HP ILO, Dell DRAC, SCOM 2012 R2, MOM, SCCM 1902, Nagios XI, Azure log monitor

Back up Tools:- NT Backup, Veeam backup

VPN Client: - Cisco, Checkpoint, Nortel.

Database:- Basic installation- MS SQL Server 2005/2008/2012, Oracle 9i/10g, IBM- DB2, Web sphere application server, Rational application developer etc.

Others:- Infoblox Grid Manager - 5.1, DELL EMC Open manage essentials Version-2.3.0.1721

PROFESSIONAL EXPIRIENCE:

Corteva

Des Moines, IA Oct 2019 to Present

Senior System Engineer (Wintel/VMware)

Responsibilities:

Perform daily system monitoring, verifying the integrity and availability of all hardware, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs

Provide support per request from various constituencies. Investigate and troubleshoot issues

Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies

Complete design and migration via VEEAM Backup and Replication

Provides technical expertise in cross-functional and intra-departmental efforts

Install configured VMware ESXi, host within VI3, vSphere 4, vSphere 5 and vSphere 6,6.5 & 6.7 environments.

ESX management vSphere: Installation, Network design and configuration, HA, DPM and DRS cluster configurations, Fibre Channel SAN storage technologies, Virtual Center management, Patch management using Update Manager,

Working on the issues with VVols of VM files as they hold the data of a VMDK, VM snapshot, or configuration files

Prepare the vSphere host and clusters

Create and / or modify any vSphere distributed switches and port groups

Design, deploy, and test virtual networking (VXLAN transport zones)

Design, deploy, and test the logical switch network(s)

Installation of ESX server and creation of VMs and install different guest OS.

Installation of VC server and Installing Virtual center components

Updating ESX host’s using Vmware Update manager.

Monitoring and managing performance of ESX servers and Virtual Machines.

Creation of templates from VMs and Creation of VMs from templates.

Zerto Virtual Replication VMware complete setup Design for DR and testing DR

P2V and V2V conversions by using VMware Converter.

Ability to understand Migration requirements and bridge the gap

Working on VMware clustering like HA and DRS clusters using VC.

Working on Migration concepts like Vmotion and cold migration, Storage Vmotion Creation of templates from VMs and Creation of VMs from templates.

Creating Virtual Distributed switches and Standard Switches

Working with F5 load balancers and managing those with the datacenter team.

Provide 24x7 on-call support for production systems and applications, including Windows, Linux, and Solaris systems on a rotational basis.

Installing & configuring Windows 2003/2008/2012 R2/2016 servers & Domain controllers.

Windows server installation, upgrade and decommission

Configuring and managed DHCP, DNS and Active Directory

Performed end-to-end system test procedures to verify system functional operation after changes and incidents.

Performed a variety of related duties and tasks as required.

Experience include installing, configuring, and managing VMware infrastructure (vSphere, vCenter Operations), and automation using power CLI.

Installing configuring SSL certificates from Vendors and managing them.

Configuring and installing IIS servers 6/7/8

Familiar with scripting on PowerShell

Experience with VMware virtualization technology on SAN/NAS environments.

Hands-on experience with EC2, ECS, ELB, EBS, S3, VPC, IAM, SQS, RDS, Lambda, Cloud Watch, Storage Gateway, Cloud formation, Elastic Beanstalk and Autoscaling

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.

Supports and maintains user account information including rights, security and systems groups.

Documents, maintains, upgrades or replaces hardware and software systems.

Deploying, imaging, patching through SCCM

Run scripts on collections or individual on-premises managed Windows PCs.

Deploying Operating System Images (primarily Windows 10) via SCCM OSD

User migration from Windows 7 and 10 PC

Windows 10 Experience

Environment: Windows 2003/2008/2012 R2/2016 servers

Tata Consultancy Services

Boston, MA Jan 2011 to Sept 2019

Senior System Engineer (Wintel/VMware)

Responsibilities:

Perform daily system monitoring, verifying the integrity and availability of all hardware, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs

Provide support per request from various constituencies. Investigate and troubleshoot issues

Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies

Provides technical expertise in cross-functional and intra-departmental efforts

Install configured VMware ESXi, host within VI3, vSphere 4, vSphere 5 and vSphere 6,6.5 & 6.7 environments.

ESX management vSphere: Installation, Network design and configuration, HA, DPM and DRS cluster configurations, Fibre Channel SAN storage technologies, Virtual Center management, Patch management using Update Manager,

Working on the issues with VVols of VM files as they hold the data of a VMDK, VM snapshot, or configuration files

Prepare the vSphere host and clusters

Create and / or modify any vSphere distributed switches and port groups

Design, deploy, and test virtual networking (VXLAN transport zones)

Design, deploy, and test the logical switch network(s)

Installation of ESX server and creation of VMs and install different guest OS.

Installation of VC server and Installing Virtual center components

Updating ESX host’s using Vmware Update manager.

Monitoring and managing performance of ESX servers and Virtual Machines.

Creation of templates from VMs and Creation of VMs from templates.

Zerto Virtual Replication VMware complete setup Design for DR and testing DR

P2V and V2V conversions by using VMware Converter.

Ability to understand Migration requirements and bridge the gap

Working on VMware clustering like HA and DRS clusters using VC.

Working on Migration concepts like Vmotion and cold migration, Storage Vmotion Creation of templates from VMs and Creation of VMs from templates.

Creating Virtual Distributed switches and Standard Switches

Working with F5 load balancers and managing those with the datacenter team.

Provide 24x7 on-call support for production systems and applications, including Windows, Linux, and Solaris systems on a rotational basis.

Install & configure Citrix XenApp 6.5 servers.

Installing & configuring Windows 2003/2008/2012 R2/2016 servers & Domain controllers.

Windows server installation, upgrade and decommission

Configuring and managed DHCP, DNS and Active Directory

Performed end-to-end system test procedures to verify system functional operation after changes and incidents.

Performed a variety of related duties and tasks as required.

Experience include installing, configuring, and managing VMware infrastructure (vSphere, vCenter Operations), and automation using power CLI.

Installing configuring SSL certificates from Vendors and managing them.

Configuring and installing IIS servers 6/7/8

Familiar with scripting on PowerShell

Experience with VMware virtualization technology on SAN/NAS environments.

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.

Supports and maintains user account information including rights, security and systems groups.

Documents, maintains, upgrades or replaces hardware and software systems.

Deploying, imaging, patching through SCCM

Run scripts on collections or individual on-premises managed Windows PCs.

Deploying Operating System Images (primarily Windows 10) via SCCM OSD

User migration from Windows 7 and 10 PC

Windows 10 Experience

Environment: Windows 2003/2008/2012 R2/2016 servers

Cognizant Technology Solutions

Kolkata, India Feb 2009 to Dec 2010

Wintel/VMware Infrastructure Engineer

Responsibilities:

Administration/Engineering and Supporting Virtual infrastructure remotely (ESX hosts globally, vCenter, Installations) hosted globally in United States and different regions.

Placing servers for VE (VMware Environment and other specialty hardware like network appliances in Data Center.

Managing Data Center Racks.

Responsible for End to End ESXi 4/vCenter infrastructural and virtual platform issues such as HA, DRS, vMotion, Host profiles, Networks and Data stores etc.

Installing & configuring ESXi 4 servers on Cisco UCS Blade servers/HP Blade Servers.

Creating & managing service profiles for Cisco UCS manager.

Routine Management with Cisco UCS & Managing service profiles templates & UCS permissions.

Deployment & configuration of VMs and other components through Power shell scripting.

Maintenance & operations for the resources through Power Shell scripting.

Working with Incident management, Problem Management, Change Management, ITIL.

Working on Data Centre Migration Project related to upgrading VMware Infrastructure (vCenter, ESX etc) from vSphere version 4.1.0 it includes planning, implementing and delivery.

Driving the Project for identifying Drivers, patches, firmware (network, OS etc), testing them on Test Infrastructure and applying on Production environment.

Driving for tactical infrastructure performance analysis in response to production issue.

Administering & managing multiple Datacenters, Clusters, and Hosts.

Responsible for creation of Golden Image and templates for Showroom Deployments.

Monitoring vSphere landscape using to analyze performance issues on problematic vCenters/ESX/Datastores/Network/VMs.

Install & configure Citrix XenApp 6.5 servers.

Installing & configuring Windows 2003/2008 servers & Domain controllers.

Environment: Windows 2003/2008

CMC Computers

Kolkata, India Aug 2007 to Jan 2009

System Administrators

Responsibilities:

Installed and configuring widows 2000/2003 Server.

Windows 2003 Active Directory Management.

Active Directory Support: User Account Creation, User accounts Maintenance, User account deletion.

Installation and Upgrading of Operating System and application Software.

Configuring win 98 & win2k win XP professional desktops to be a part of the new domain.

Configuring network printers & setting up user priorities.

Creating user Accounts and assigning security right to them.

Creating and managing Groups.

Managing resources and assigning rights to them.

Installing and configuring DHCP, DNS.

Manage and configure scopes to provide the IP Addresses dynamically to all clients.

Monitoring and performance tuning of the system OS & Application.

Troubleshooting the Hardware Problems.

Managing Email Services. (Outlook 2003).

Installation, configuration and managing VMware VI (ESX) Server.

Installation, configuration and managing vCenter Server.

Creating and managing Virtual Machine, Template & Clone.

Changing Virtual Machine Configuration.

Install guest OS in Virtual Machine.

Install patches, updates.

Applying DRS recommendations.

Working on multiple domains environment as per Incident management, Problem Management, Change Management, ITIL.

Installing & configuring Windows 2000/2003 servers & Domain controllers.

Installing & Configuring, Maintaining all Active Directory services for all Windows 2000/2003 servers.

Installation and configuration of DNS server.

Creation of users, groups, OUs and delegation of OU.

Active Directory backup and restore.

Management of Active Directory domain controller FSMO roles.

Monitor Server Performance.

Update Regular Virus Definition and Schedule Scan in Antivirus.

Support and Maintain Infrastructure activities.

Attending the Hardware, Software failure calls with a minimum down and turnaround time.

Maintaining the Print Server & Printers in the location.

Maintaining system backups and performed system/file restorations on Windows systems.

Troubleshooting problems related to Windows XP, 2000 Prof & Windows 2003 Server.

Environment: Windows 2000/2003 servers

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