Customer Service Assistant

Kyle McKay-Petersen

571-***-**** / **********@*****.***

Objective

Pursuing a Virtual Assistant Position in the field of Customer Service and Office Management.

Education

Penn Foster University. Bachelors in Business. 2018-2022

Northern Virginia Community College. Associates in Business. 2016-2018

Technical Skills / Software Skills

+Customer Service +Call Center +Project Management +Creating Expense Reports +Imports/Exports +Accounts Receivable +Accounts Payable +Conversational Spanish +Microsoft Office Suite +Pitney Bowes

+Oracle +Anti Virus Security Softwares +Next Gen

Work Experience

EVENT ORGANIZER / MxK PRODUCTIONS / 7/15-PRESENT

+Worked in Company Call Center. Created and oversaw new/current contracts with clients and designed website/business cards. +Consulted & collected payments from clients, worked with clients to clear debts, filed collections with Credit Bureaus for unresolved client debt accounts.

HR & ADMINISTRATION / INTERSECTIONS INC. / 2/13-3/15

+Posted career positions/Interviewed new proposed clients for multiple roles within company. +Interviewed Health Care Providers and conducted payroll, and monitored secure surveillance cameras.