Software Developer Customer Service

Nic Payne

Minneapolis, Minnesota

***********@*****.*** • 952-***-**** • https://www.linkedin.com/in/nic-payne/

QUALIFICATIONS SUMMARY

Highly driven software developer possessing diverse technical, leadership, and strategy knowledge. Experience designing and coding technical solutions across a wide range of formats. Accomplished in strategic planning and practiced at prioritizing assignments to ensure all mission critical timeframes and deadlines are met.

Client relationship management: Strong communication skills with a customer service-based approach. At ease discussing projects with multiple stakeholders across the design, development and engineering spectrum. Advanced attention to detail and accuracy.

Project management: Experience overseeing the full life cycle of a project, developing reports on analysis conducted, providing recommendations, and making formal presentation to communicate results to various management levels.

Technical proficiencies: Front end developing experience using React.js, Redux, PostgreSQL, AJAX/Axios. Working experience with modern JavaScript libraries, including Node.js and jQuery. Commanding grasp of HTML, CDD, Express, Python, Psycopg2, and Flask.

Design implementation: Proven experience writing, modifying, and integrating code according to a project’s specifications. Sharp ability to execute the vision fully and precisely.

EDUCATIONAL BACKGROUND

Full Stack Software Engineering Certificate, 3/2020

Prime Digital Academy, Kansas City, Missouri

Bachelor of Arts in Finance, 4/2008

Metropolitan State University, Saint Paul, Minnesota

EXPERIENCE HIGHLIGHTS

Prime Digital Academy

Full Stack Software Engineering Student (10/2019 – Present)

Developed applications, in a time-sensitive and competitive environment, independently and as part of a team. Collaborated with a group of other developers to design a web application to assist a non-profit organization streamline their service in providing free books to underserved communities. Worked independently to create an application that equips users with advanced language to process emotions and trauma using patterns and cyclical evaluation.

Selected Contributions:

Produced a high-quality application with the ability to track books collected from individuals and programs, providing demographics for reporting, grant proposals, and donor information.

Developed an application that provides a series of prompts to assist users process their emotions in a healthy and productive way.

Coordinated with a small team of developers using Agile methodology and GitHub branching best practices.

Mobilized UX Design team recommendations using ReactJS, Redux, PG/PostgreSQL, Node/Express, CSS, Material UI, and ChartJS.

Grace Church, Roseville, Minnesota

Director of Worship (9/2013 – 9/2019)

Developed a dynamic team of volunteers across multiples disciplines and technical proficiencies to enhance our organization’s presence in the community. Used effective communication strategies to strengthen existing relationships and foster new alliances.

Selected Contributions:

Designed and implemented personal and collective developments strategies.

Executed effective change management and growth policies.

Facilitated group vision crating to strengthen organizational culture.

Tailored Coach, Nationwide

Personal Ministry Coach and Consultant (6/2018 – Present)

Conduct courses which provide leaders with a comprehensive overview of how they could assess and improve ministry effectiveness.

Selected Contributions:

Developed operational strategies to enhance ministry operations and help leaders achieve their goals.

Equipped leaders with innovative communication, organization, and structural tools to bring their vision for their ministry to life.

Designed unique and resourceful instruction materials to fuel teaching sessions and presentations.

Worship Workspace, Nationwide

Cofounder (8/2018 – Present)

Envisioned and built a functional and dynamic platform for church leaders to connect in a group learning environment.

Selected Contributions:

Designed content to empower leaders to enhance the communal culture of their ministries.

Initiated projects to assist leaders in designing and implementing positive change in their ministry environments.

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