KEONDRA MCNEAL, CPC-A
**** ********** **. ***** *****, LA 70811
Cell: 225-***-**** E-mail: *************@*******.***
SUMMARY
Certified professional coder with over 5 years of combined experience in telecommunications and
healthcare; well-versed in medical and administrative office procedures, health information management
practices and supply tech processes with an affinity for ICD-10-CM and CPT-4 coding; prepared to
assist your coding operations in exceeding its goals
EDUCATION & CERTIFICATIONS
FORTIS COLLEGE CENTERVILLE Baton Rouge, LA
Medical Billing and Coding Specialist 2019
AMERICAN ACADEMY OF PROFESSIONAL CODERS (AAPC) Salt Lake
City, UT
Certified Professional Coder (CPC-A) 2019
NATIONAL HEALTHCAREER ASSOCIATION (NHA) Leawood, KS
Certified Billing Coding Specialist 2019
AMERICAN HEART ASSOCIATION Dallas, TX
CPR Certified 2019
RELEVANT COURSEWORK
Anatomy and Physiology Human Relations HIPAA
Medical Terminology Medical Law and Ethics
Pharmacology Billing
Medical Office Procedures Medical Coding
EXPERIENCE
MEDCOMP SCIENCE Zachary, LA
MEDICAL RECORDS CLERK 2020-present
• Ensure patient information is accurate by verifying against insurance cards and medical records
• Process Pathology and Toxicology Claims
• Verify ICD-10-CM diagnosis codes are valid
• Request corrected diagnosis codes from referring clinic in Sphere
FRAZEE RECRUIT/STARMOUNT INSURANCE Baton
Rouge, LA
CLAIMS PROCESSOR 2019
-2020
• Verified patient vision insurance in QC Plexus with inputted insurance information
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• Processed Dental and Vision claims in Plexus and Data Dental claims systems
• Verified incoming dental claims in Data Dental
HIMAGINE SOLUTIONS - Remote
REMOTE HIM TECHNICIAN 2019 - present
• Update the Master Patient Index
• Enter client health information into client tracking systems (Epic)
• Contact health agencies to ensure complete records
MEDICAL MANAGEMENT AND BILLING - Baton Rouge, LA
PAIN MANAGEMENT AND ANESTHESIA CODER 2019
• Entered provider levels of services into EPIC
• Communicated with insurance companies to ensure optimal reimbursement
• Corrected and resubmitted denied claims to insurance companies in BRAS system
• Assigned CPT-4 codes to Pain Management procedures and Anesthesia services
BRIGHTSIDE SOCIAL SERVICES Denham Springs,
LA
MEDICAL BILLING & CODING EXTERNSHIP 2019
• Contacted Medicaid and private insurance companies to verify denial reasons for appeals process
• Observed revenue billing cycle
• Created excel spreadsheets to track previously billed and denied claims
• Scheduled office and home psychotherapy services
OUR LADY OF THE LAKE HOSPITAL Baton Rouge,
LA
SUPPLY TECHNICIAN I 2017-2018
• Served as integral part of materials management team by ensuring all of the essential supplies were
delivered to surgery
• Created a more efficient way of delivery and communication between supplies team and surgery
team
HAMILTON TELECOMMUNICATIONS - Baton Rouge, LA Baton Rouge,
LA
CAPTIONING ASSISTANT 2015 - 2017
• Provided telecommunication services to the hearing impaired
• Worked with communication representatives to ensure seamless calling processes
HONORS & AWARDS
FORTIS COLLEGE Baton Rouge,
LA
Dean’s List 2019
SKILLS
Microsoft Word Excel PowerPoint
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EPIC software Highly organized CPT-4
Data Dental Self-motivated Claims Processing
QC Plexus Quick learner
Sphere Astute Internet Researcher
Cerner ICD-10-CM