TEAIRA MORRIS

JACKSONVILLE, FL ***** 904-***-****

adcnbt@r.postjobfree.com

OBJECTIVE

Obtain a challenging position that will utilize my graphic design, customer service, training & photography skills to benefit employees’ personal and company’s growth and overall success in customers’ experience.

SKILLS

Design

- Website Design

- Photoshop

- InDesign

- All Adobe Creative Cloud Software

- Graphic Design

- CSS Coding

- HTML Coding

- Intermediate in WordPress

- JavaScript

- Adobe Lightroom

- Illustrator

- PowerPoint

- Maya Animation Software

- Adobe XD

Administration

- Telecommute

- Budgeting/Bookkeeping

- Bookkeeping

- Microsoft Office Suite

- Quality Control

- Accounts Payable/ Receivable

- 40+ WPM

Photography

- Manual Shooting

- Individual Photography

- Group Photography

- Studio Photography

- Outdoor Photography

- Landscape Photography

- Commercial Photography

- Close ups

- Canon and Nikon

- Image Editing

Customer Service

- Coaching and Training

- Leadership Skills

- Great in dealing with Escalated

Customers

- Communication Skills

- Great Time Management

- Great at Multitasking

- Technical Support

ACHIEVEMENTS

- 5 Year + Service Award

- Loyal Employee Award

- 100% Customer Service Award

- 100% Customer Service Survey

Queen

- Published in Cady Studios Magazine

for Photographer of the month.

- 100% Perfect Quality Awards weekly

- Overall quality score 99.97% in 2016

and 2017

- Quality Queen in web design for the

month

- Top Quality score- 102.7%

- Received recognition two months in a

row for Graphic Design.

WORK EXPERIENCE

Flashback Photography 2020-Present

- Photographer Sub Contractor

- Team and Individual Sports Photography

- Supply my own equipment

Cady Studios 2018-Present

Photographer and Graphic Designer

- Photographer

- Customer Services

Teaira’s Creations And Design Inc. 2016- Present

Photographer and Graphic Designer- Self Employment

- Photography

- Web Design

- Marketing

- Graphic Design including Logo Designs.

- Create Business Cards, Flyers and Brochures.

- Create Restaurant Menus and Rewards Cards

- Create T-Shirt Designs

- Create Programs for special engagements such as weddings, anniversaries, obituaries, church events, etc.

- Assist with Business Plans

- Subcontract with businesses

Navy Housing Learning Center., July 2017 – July 2018, Jacksonville, FL Graphic Designer and Program Assistant

- Graphic design for marketing material and class promotions.

- Create and update Website information and design.

- Speaking with customers and students on classes available and booking classes.

- Assist Foreign National Students in getting into classes and travel orders.

- Updating Monthly Newsletters.

- Keeping all social media platforms updated.

- Also teleworked on some projects and many days out the week.

- Front Desk Receptionist and Customer Service Specialist

- Monthly and annual budgeting through excel worksheets, credit cards payments and other bills.

- Order purchasing and order request for trainings.

- Coordinate reservations for housing for training students.

- Assist in making sure all students in training have necessary supplies to be successful in class.

Web.com Group, Inc., March 2013 – July 2017, Jacksonville, FL Web Design and Modification Specialist

- Website, graphic design and redesigning for customers.

- Assistant Team lead frequently for handling escalated calls, coaching team members, and facilitating training sessions with team members.

- Assist with GEO targeting and SEO optimization

- Assist customers with text change, content rewrite and adding additional information to their site.

- Small business social media posting and updating. A&T Enterprise, 2008-2016, Jacksonville, FL

Graphic Designer

- Assisted customers in website creation and design.

- Wrote and edited content for customer’s websites.

- Managed a small group of people.

- Created logos and slogans.

ADT Security Services, Inc. 2006 – 2013, Jacksonville, FL Administration Specialist

- Apply effective data entry knowledge and strategies.

- Executed and assist customers with accurate billing techniques.

- Organized and managed multiple accounts on a daily basis.

- Assisted with escalated calls and irate customers.

- Trained peers on new processes and procedures.

EDUCATION & ACTIVITIES

Florida State College at Jacksonville Associate Degree Digital Media

-Website Scripting

-Web Coding

-Digital Photography

-Film Photography

-Advance Photography and Lighting

-Photoshop

-Adobe Creative Cloud Training

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