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Customer Service Manager

Location:
Alexandria, Alexandria Governorate, Egypt
Salary:
5000
Posted:
April 06, 2020

Contact this candidate

Resume:

Name: Neama Mohamed Sayed Housain

Address : * ***** ******, ****** *** American school, shuts

Alexandria, Egypt.

Mobile Number: 011********

Home Number: 035732904

E-mail address: adcn96@r.postjobfree.com

Education:

High school: Lycée La Liberté Français d' Alexandrie .

University: faculty of law - French Department.(2010).

Session of the specialized criminal science.

Work Experience:

From January 2011 to December 2011:

Center: Atarjamat

Positions:

Data Base Researcher at World Compliance;

World Compliance is a private intelligence agency. Its headquarters is in Miami, Florida, home to the largest concentration of international banks in the United States .It describes itself as an open-source intelligence company that provides detailed profiles of politically exposed persons (PEP), terrorists, money launderers, fraudsters, and other high-risk individuals and organizations worldwide.

Translator (French to English).

From April 2012 to July 2013:

Data Link ADSL

Positions:

Administrator From April 2012 to March 2013

Tasks:

1-managing cooperation between our branch and the main branch (CSO)

2-applying all customers requests on our system

3- customer service in cases that acquires higher intervention

Executive Manager From March 2013 to July 2013

Tasks:

1-applying customer's payments

2-revision on customer request

3-revision on the customer service, admin and follow up team

4-retention in specific cases

Civil Works:

1.Model of the American Congress (MAC 2010).

2.The Egyptian Debate Club (EDC).

Personal Information:

Skills :

Soft Skills:

Hard worker.

Fast learner.

Communication.

Adaptability.

Self Confidence.

Responsibility.

Team Work.

Civil works and charity work.

Languages:

First Language: Excellent command of both written and spoken French.

Second Language: Good command of both written and spoken English.

Computer skills:

Very Good command of Microsoft Word and Excel.

Excellent Internet surfing.



Contact this candidate