KOFFI SOHOIN

Network Engineer

Raleigh, NC

adcn77@r.postjobfree.com

919-***-****

Authorized to work in the US for any employer

Field Tech I

National on Demand - Raleigh, NC

December 2019 to Present

Cable service support

Tier 1 Network engineer

CISCO SFNOC(Share Foundation Network Operations Center) January 2019 to November 2019

Monitoring cisco devices by using ticketing systems ( Service-now, CMSP, Cisco MAP) and remote access tools in order to diagnose and prevent network outage or issues at the remote site(customer), assist with network problem isolation. Field Technician/Installer

Spectrum - Raleigh, NC

April 2014 to January 2019

Assistance to spectrum customers, Troubleshooting cable equipments(cable boxes, modems and routers) . Upgrade or new install of cable tv service, internet and phone in residences and business. RG56, RG6, RG11, TX15 installation if needed.

Helpdesk and Network technician

Togo3000 informatic

May 2011 to December 2013

Assistance to microsoft windows. Computers and printers maintenance. Basic troubleshooting of network infrastructure

(switches and routers)CAT5 cable install. Assist senior engineers in the completion of projects. Execute customers contracts.

Help Desk Technician

TOGO TELECOM

March 2010 to June 2011

K

WORK EXPERIENCE

Computers and printers maintenance, assistance to users. Intern-ship

BETEIR

October 2009 to January 2010

Internship in Computer maintenance and system

Internship

BETEIR

September 2006 to November 2006

Troubleshooting computers, Wiring news offices or replacing old cable cat5 with cat6. Complete CISCO CCNA Routing and switching course

Waketech - Raleigh, NC

June 2015 to August 2015

Associate in Computer maintenance and network

DEFITECH - Lome

October 2008 to June 2011

High school Diploma in Electronics

Technical High School

2007

Comptia A+ (3 years)

Networking

Help Desk (2 years)

Ticketing and monitoring system : Service now, CMSP, CMS Cabling (4 years)

Data Center (Less than 1 year)

Cisco

Active Directory

Vmware

VPN

LAN

DNS

Cisco Routers

Computer Networking

EDUCATION

SKILLS

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CCNA Routing and Switching

December 2019 to Present

Routing and switching

Cisco Certified Entry Networking Technician (CCENT) January 2019 to Present

knowledge and skills related to network fundamentals, LAN switching technologies, routing technologies, infrastructure services, and infrastructure maintenance

NC Driver license

Customers service experience

Time management experience

CERTIFICATIONS AND LICENSES

ADDITIONAL INFORMATION

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