OBJECTIVE
I would like to gain relative work experience in the different technologies related to network architecture and/or network troubleshooting/engineering. CERTIFICATIONS
*/**** - ***** ******ied Network Associate (CCNA) Routing and Switching
4/2017 - Cisco Certified Network Associate (CCNA) Security
8/2017 - Cisco Certified Design Associate (CCDA)
10/2018 - Cisco Certified Network Professional (CCNP) Routing and Switching
10/2018 - Cisco Certified Network Professional (CCNP) Enterprise
10/2018 - Cisco Certified Specialist - Enterprise Core
10/2018 - Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
12/2018 - Juniper Networks Certified Associate, Junos (JNCIA-Junos)
2/2019 - Cisco Certified Design Professional (CCDP)
2/2019 - Cisco Certified Specialist - Enterprise Design
4/2019 - Cisco Certified Network Associate (CCNA) Service Provider
8/2019 - Cisco Certified Specialist - Service Provider Advanced Routing Implementation
9/2019 - Nokia Routing Specialist 1 (NRS-1)
10/2019 - Cisco Certified Specialist - Service Provider VPN Services Implementation
12/2019 - Cisco Certified Specialist - Service Provider Core
12/2019 – Cisco Certified Network Professional (CCNP) Service Provider
2/2020 – Juniper Networks Certified Design Associate (JNCDA)
3/2020 – Juniper Networks Certified Associate, Cloud (JNCIA-Cloud)
3/2020 – Juniper Networks Certified Associate, Security (JNCIA-Sec) EXPERIENCE
NOC Technician I Spectrum Enterprise NOC
APRIL 2018 – PRESENT
• Troubleshoot network devices through Alcatel, RAD, Juniper, and Cisco devices via CLI and/or GUI
• Troubleshoot network outages in collaboration with other NOC technicians and ISPs
(Sprint, Version, Century Link, Level 3, etc.)
• Troubleshoot and verify configurations of service provider (PE) to Customer (CPE/CE) handoff point
ARNONT (MI)
NUANNIM
adcn64@r.postjobfree.com
www.linkedin.com/in/arnont-mi-nuannim
www.youracclaim.com/users/arnont-nuannim
2
• Utilize Network monitoring tools to monitor regional network events
• Manage and drive for resolution between Customer reported network service issues/outages within the 4 hour or 8 hour SLA
• Perform remote and/or onsite RFC test via dispatched Field Technicians at Customer Sites
Network Engineer I Apex Systems at Cisco Systems Inc. MAY 2017 – APRIL 2018
• Assist customers in troubleshooting issues with their cellular devices.
• Monitored and diagnosed management servers within the customer network including Cisco CTMS, CTM, CUCM, VCS, TPS, and TMS
• Configured, maintained, and troubleshoot telepresence endpoints, including Cisco Telepresence CTS, TX, EX, DX, SX, IX, and C series to ensure compatibility within the production environment.
• Troubleshoot with service providers on WAN/LAN Telepresence Issues.
• Collaborated across multiple teams to drive issues to resolution.
• Communicated consistently with customers to ensure one-on-one handling and to expedite resolutions
• Reviewed customer backlog to provide direction and/or take ownership of cases to ensure service restoration/closure
Telecom Technician Brycomm LLC at Apple Inc.
MAY 2015 – MAY 2017
• Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
• Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
• Splice cables, using hand tools, epoxy, or mechanical equipment.
• String cables between structures and lines from poles, towers, or trenches and pull lines to proper tension.
• Terminate CAT6 copper cable
• Terminate both singlemode and multimode fiber optic cable via arc fusion splicer
• Neatly dress data closet (IDF, MDF, Data Center) into racks
• Run Fiber Optic cable through manholes across large enterprises
• Complete build out of 2 data centers, from pulling copper and fiber cable to constructing the racks/cabinets and installing all the servers with their fiber/copper links REFERENCES
Johnathan Panepinto
Systems administrator SpaceX
adcn64@r.postjobfree.com (512) 963-403
Jacob Young
Network Engineer I Spectrum Enterprise
adcn64@r.postjobfree.com 737-***-****
3
Shane Behrendt
NOC Technician I Spectrum Enterprise
adcn64@r.postjobfree.com 512-***-****
Paul Gallione
CAD Technician M&W Group
adcn64@r.postjobfree.com 512-***-****