Human Resources Business Professional
Resume:
Kiona Lee
Glendale, Arizona
**********@*****.***
To obtain a position in the human resources field that fully utilizes my diverse HR skills and experience. Primary goal is to direct control and supervise the support services of the company to facilitate its success.
Work Experience
Human Resource Assistant
Marshalls Distribution Center – Phoenix, AZ
7/2019 – Present
Collects and verifies timekeeping information for all employees, both warehouse and home office
Calculate pay according to hours worked incorporating leaves and overtime
Update payroll records by adjustments on pay rates, employee status changes and department changes
Coordinates weekly audits in correspondence to all things needing to be entered or changes that need to be made before close of payroll-based associates being payed weekly
Partnered with multiply departments to gather all information needed in investigations of incidents and that of terminations. Making sure that all associates are properly coded on reasoning of being terminated
Kept track of all associates who were working with accommodations, making sure that the associates as well as the company remained in compliance with regulations and rules associated with being covered under some form of FMLA, PLOA, LOA
Conducted weekly orientations for general warehouse associates as well as home office employees
Administered the drug portion of the interviewing process
Kept all material handed to potential employees during interview process and newly hired associates, up to date, prepared and organized according to language spoken for every interview and orientation held weekly
Provided the weekly email to all senior management, updating them on the progress of closing the job requisitions that were open
Reviewed resumes that were submitted via the Talent Management System to track them according to the position they applied for
Contacted individuals who’d applied, providing them with all important information pertaining to job location and necessary items to have when coming to interview
Assisted with all group interview sessions to help with the time efficiency and management, making sure to assess the best candidates we deemed fit for the roles we are filling.
Human Resources Coordinator
Shoprite of Newark - Newark, NJ
10/2017-2/2019
In charge of the recruiting of employees thru the employment tracking system
Conducted all phone screening of potential employees and scheduled their interview times
Conducted all orientation classes held over the length of three days
Kept uniform inventory up to date with all sizes and remained fully stocked
Created an employee recognition program that rewarded employees for various good behaviors by providing them the incentive of gift cards in different amounts depending on the situation of them being recognized
Attended all job fairs and was liaison between the store and local agencies that were responsible for assisting people find employment
Lead the task of transition all employees who were currently receiving paper checks over to a direct deposit system that would be provided to them thru the job if they did not have a bank account
Updated payroll records with all information tracked though Kronos, auditing weekly to make sure that everyone received accurate pay
Customer Service Supervisor
HelloFresh - Newark, NJ
12/2016 - 10/2017
Lead sign-up process for new clients, dealing with high inbound/outbound calls and emails.
Managed credit accounts managed refunds and issues.
Educated clients on the HelloFresh concept, culture, and procedure.
Marketed benefits in using the delivery method and follow up.
Administrative Assistant
Burkeshire Retirement Facility - Phoenix, AZ
2/2012-12/2016
Filing extensive documentation.
Revising outdated policies and procedures.
Organizing and preparing group activities.
Creating and managing systems to improve office flow and company culture.
Education
Bachelor's in Science
Grand Canyon University
February 2017 to Present
Basic and Advanced Computer Usage and Applications
Rio Salado College
September 2013 to June 2014
Skills
Conducting research
Experience in administrative position for leading companies
Providing training and orientation for all new hires
Effective organizational skills
Analyzing information
Data entry
Diligence
Confidentiality
Reporting skills
Experience with the following systems:
oKronos
oOracle
oMicrosoft Office
oExcel
oOutlook
oAdp
oPaychex
Certifications/Licenses
Certified Advanced Computer Usage and Applications
September 2013 to Present
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