Design Support

Raymundo B. Ginez **** Wesley Ave. Berwyn, IL www.mundo2u.com

847-***-**** adcmlj@r.postjobfree.com

Professional Biography

I’m a Human-Computer Interaction (HCI) professional. I’m passionate about User-Centered Design and advocating for user’s challenges and empathizing for them by delivering a simple digital product to streamline tasks. Over +10 years’ experience working in B2B & B2C on design, research, strategy, and leading teams to further consumer experiences. Work Experience

10/19 – 03/20 Senior UX Designer, Traceable Change – Chicago, IL

• Lead UX lean practices by quickly gathering assumptions with external and internal teams using whiteboards and Proto-Persona workshops then validating using research, prototypes, and usability testing to validate and identify gaps.

• Composed research plan and executed to support clients need for recommendations on product development prioritization and design direction.

• Collaborated with Product Owners on defining users story requirements, demonstrating high fidelity design solutions using prototyping tools.

• Conducted competitive analysis and best in class evaluations and reviewed cross platform teams on design recommendations.

05/19 – 08/19 UX Designer, AIM Specialty Health – Chicago, IL

• Facilitated discover workshops using Lean Workshop to identify problems, use cases, metrics, personas, and opportunities to support UX strategy.

• Advocated UX practices to further comprehend the User Journey and identify personas to build empathy for users’ needs identify user stories required to support epic stories.

• Evaluated design capabilities to identify complexity and usability needs to further simplify processes on how Call Center and Clinicians processes can be streamlined into a digital solution.

• Conducted heuristic analysis of internal digital solutions to UX Research and recommend design solutions recommendations.

08/18 – 03/19 Lead UX Designer, ABC Supply – Chicago, IL

• Lead design of an e-commerce framework for roofing and constructions material organization.

• Collaborated with Tech, Product, and Designers during daily standups to identify change requests and maintain UX design direction through development.

• Conducted UX Research, stakeholder MVP - workshops, and concept testing to support concept validation.

• Aligned with various technology teams to comprehend dependencies for MVP strategy.

• Created UI flows and wireframes to align the business and development teams. 8/17 – 07/18 Lead Product UX Designer, Joint Commission – Oakbrook, IL

• Managed and Mentored UX designers to further support multiple features enhancements while maintaining a cohesive and defined time line on track.

• Championed and lead discovery of opportunities to further apply Agile practices to maintain forward progress and alignment between teams.

• Facilitated discovery workshops to align requirements for feasible and scalable solutions.

• Created an Innovation Lab to further explore and support multiple persona, business, and technical findings.

• Practiced Iterate design using mid-fi wireframes to align teams on user stories and user flows.

• Documented and advocate for positive acceptance criteria based to maintain a consistent experience across platforms.

• Conduct Usability Research to validate, document needs, and further define optimal workflows.

• Advocated for team members recommendations to further maintain consistency and positive experience throughout the software life cycle.

8/16 - 8/17 Lead UX Researcher, CNH Inc. – Burr Ridge, IL

• Lead usability testing practices to further comprehend how farmers use their tractor or combine displays in the field to analysis and identify design recommendations.

• Identified best practices and key product indicators to further enhance digital displays based on market and ISO standards.

• Advocating design thinking to further comprehend the end users mental models and personas. Raymundo B. Ginez 3322 Wesley Ave. Berwyn, IL www.mundo2u.com

847-***-**** adcmlj@r.postjobfree.com

• Collaborating with stakeholders to comprehend research needs to support feature requirements and iterate on design deliverables.

01/15 – 08/16 Principal UX Designer, Redbox Inc. - Oakbrook IL

• Lead and re-defined Mobile First approach for product owners, designers and creative members based on user journeys based on research and analytics findings.

• Facilitated discovery workshop using UI flows and User Journeys to identify user stories to support cross platform product owners.

• Lead and design for IOS, Android, and Kiosk form factor to further increase transactional conversion.

• Defining and designing use cases to deliver exceptional user journey across platforms.

• Collaborate with creative, product management, and technology in an agile approach to iterate on UI design.

• Conduct workshops with UX members to further expand knowledge and collaborate on concept designs.

02/14 – 01/15 Senior Mobile UX Designer, Walgreens – Chicago, IL

• Lead kiosk and mobile designs to further increase revenue based on new technology and additions to product catalog.

• Designed native and HTML 5 Mobile web application UI flows and wireframes to align with the desktop version for Android and IOS.

• Conducted market and supported concept validation research for new emerging business objectives. 01/13 – 01/14 Senior UX Designer, J.P. Morgan Chase – Chicago, IL

• Supported enterprise financial services mobile and web applications for best e-commerce experience.

• Defined design patterns and documenting future enhancements for consistency across the product portfolios.

• Documented technical requirements using Axure or CMS for business acceptance.

• Championed & Advocated WCAG guidelines (AA) for compliance on legacy applications and implemented rebranding on legacy applications.

06/10 – 01/13 Senior User Experience Architect, Wheels Inc. – Chicago, IL

• Managed Research and usability lab to support iterative and concept design.

• Lead design and creative UI Panel through remote sessions to gather research on mobile and desktop application that require information architecture and design support.

• Lead UI-framework design standards on all future developments to apply consistency and UX requirements into enterprise solutions.

• Supervised 2 developers and 2 UX interns over a 3-month internship program included research, design, and development of mobile application.

• Conducted internship program to support executive and product development POC of mobile application.

Portfolio

Online Example Highlights: Process, Project Management, UX Tools Education

2010 Masters, Human Computer Interaction, DePaul University – Chicago, IL 2004 Bachelors, Technical Management, DeVry University – Chicago, IL UX Tools

Skills Level Experience (Years)

MS Office Expert 10

Jira Intermediate 8

Confluence Intermediate 5

Adobe Intermediate 10

Raymundo B. Ginez 3322 Wesley Ave. Berwyn, IL www.mundo2u.com

847-***-**** adcmlj@r.postjobfree.com

Axure Expert 10

Sketch Intermediate 3

HTML/CSS Intermediate 10

XAML Intermediate 2

JavaScript Intermediate 3

WordPress Intermediate 7

Loop 11 Intermediate 3

Optimal Workshop Intermediate 3

Google Analytics Intermediate 3

Adobe Analytics Intermediate 2

User Centered Design Skills

• Heuristic evaluations of interface designs based on UX and web standards

• Conducting contextual inquiries on the current process to automate methods or business tasks.

• Composing and documenting findings based on usability studies to define features and priority list on future product development.

• Wireframing, HTML mockups, rapid prototyping using Axure.

• Facilitating workshops with business and subject matter experts on product strategy.

• Building and designing assets to support customer journey maps and executive reviews.

• Supporting conceptual ideas by applying mind mapping, user research, and design techniques to define key values for product developers.

• Defining content and organization of interface designs based on expert evaluations and heuristics.

Contact this candidate