Engineer Office Staff

JOSE CUELLO

*** **** **, ******, **, *****/Telephone: 973-***-****/Email: *********@*******.***

Career Summary

** ***** **-******* **********, Including Onsite Desktop/Server Field experience Three years of experience in the building automation industry.

Technical Summary

Operating Systems: Windows XP, Vista, 7, 8, 10, Mac OSX, ESX, and Linux

Server Operating Systems: Server 2000-2016

Virtual Machine Programs: Hyper-V, VM-Ware, V-Sphere, Oracle Virtual Box, MAC Parallels, and MAC Fusion

Applications: Microsoft Office 2003-2019, Office 365, Access, SharePoint 2007- 2013, Dropbox, and One Drive

Microsoft Exchange: Exchange 2000-2010

Programming Languages: Visual Basic, Java, JavaScript, C++, SQL, MYSQL, PHP, HTML 5, CSS, and PowerShell

Backup Recovery Programs: Norton Ghost, Symantec Backup Exec, Acronis, Windows Backup, and Carbonite

Routers: Cisco ASA, Net Gear, and Sonic Wall.

VPN Programs: Cisco VPN Client, Microsoft VPN Client, and Sonic Wall Client

Remote Desktop Applications: Bombgar, DameWare, Team Viewer, Real VNC and Tight VNC Viewer, Go to Assist, Join. Me, and Log-Me-In

Education

10/4/02-5/21/04 East Wick College Nutley, NJ

Diploma

Electronics, Fiber Optics, and Computer Repair

10/27/16-1/13/20 University of Phoenix Temple, AZ

Degree

Bachelor of Science in Information Technology

Certifications

A+ Certified, Network+ Certified, Security+ Certified, Fiber Optics Certified, MCP Windows 7, MCSA Server 2008, MCSE Server 2012, Niagara N4

Work Experience

9/24/2018-3/12/20 Encon Mechanical Ocean, NJ

Controls Engineer

Designing Building Automation Control Systems for a variety of applications (Commercial offices, Laboratories, Residences, Multi-tenant retail spaces, Data centers)

Programming of control devices using BACnet protocols

Perform onsite installation of our BMS servers

Perform onsite troubleshooting for any network issues with our BACnet devices

Developing custom graphics (Workstations & HMI devices) for interactive floor plans and equipment pages

Provide technical assistance for technicians for the installation of process control equipment and troubleshooting of automation and process control problems

Provide in house IT support for office staff and field technicians

Train customers on how to use our HVAC controls systems

Train our mechanical technicians on how to wire our controllers and use KMC Connect

5/18/2016-9/21/18 Albireo Energy Edison, NJ

Systems Engineer

Plan, Design, Implementation of Electrical Power Monitoring Systems, SCADA

Facilities/Data Center controls and automation systems - Integration, Monitoring

Troubleshooting field device communications over Modbus RTU, Modbus TCP/BACnet

Power Measurement and Metering, Power Quality Analysis

Setup Optimize and Troubleshoot Cisco Switches, Routers, and Firewalls.

Draft Visio schematics for environmental monitoring of critical branch IDF and MDF rooms.

Maintain Microsoft Servers running critical applications (MS Server 2003, 2008)

Various IT hardware and software troubleshooting and support (workstation setup, rebuild, remote management, software installation, wireless networking) Perform updates and maintenance on our servers

12/07/2015-5/8/16 Gain Capital Bedminster, NJ

Platform Operations Analyst

Internal and Global Support for 400+ employees

Create service interruption and restoration emails in the event of a critical incident

Perform SQL queries for client services and traders

Create and perform PowerShell scripts.

Monitor and Maintain all of our servers through Solar Winds

Create Wiki Docs, including Visio diagrams for our network, databases, and troubleshooting procedures

Monitor and maintain SQL Database jobs and trading platforms

Perform updates and maintenance on our servers

Troubleshoot incidents, and/or escalate to the right department.

4/13/201*-**-**-**** MY IT Provider Caldwell, NJ

System Administrator

Perform disaster and file recovery on desktops and servers

Install ESX, servers racks, switches

Install SonicWALL and troubleshoot customers' firewalls

Monitor Veeam, Datto, and Mozy Backups

Monitor and maintenance our customers' exchange servers and Windows

Troubleshoot customer's networks

Create network diagrams on our clients' environment

Track and Inventory our clients' equipment, as well as implement upgrades to their existing network and equipment

4/1/2013-4/10/2015 Hugo Neu Realty Management South Kearny, NJ

Junior System Administrator

Optimized users’ workstations

Installed new desktops and laptops

Re-imaged older desktops and laptops

Monitored and managed our Barracuda backups for our servers

Performed Remote Support for our customers

Monitored and maintained our VMware and V-sphere platform

Migrated users over to Office 365

Monitored our servers using Solar Winds

2/1/2006-3/29/2013 Young and Rubicam Manhattan, NY

Help Desk Level 2

Installed new desktops and laptops for new hires

Set up projectors for clients for presentations

Repaired users’ workstation, from viruses, corrupted files, and outlook problems

Diagnosed and repaired problems with users’ VOIP phones

Diagnosed and repaired problems with printers and faxes

Diagnosed and repaired problems with user’s workstations not booting up

Re-formatted and imaged users’ workstations

Created new hires’ active directory and exchange account, as well as their log in scripts

Transferred users’ data from old workstation to a new one

Trained Level 1 help desk techs to do some light level 2 work, when they were needed.

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