Employee Relations Manager

SONNY

NGUYEN

*************@*****.***

EDUCATION

California State University, San Jose August 2011 - December 2019 Bachelor of Science (B.S.)

Major: Management Information Systems

EMPLOYMENT HISTORY

Assistant Parking Manager

Operating office equipment and software (AVPM, Datapark, Scheidt & Bachmann) Preform maintenance of parking equipment - fix gate arms, repair jammed equipment and daily upkeep.

Train, supervise and schedule garage and lot attendant staff Mange all daily parking operations

Manger claims process for valet locations

Manage customer complaints and general questions (monthly parking, towing.) Collecting, securing and depositing daily revenue for each location Preparing monthly revenue and operating reports

Bell Hop/Shuttle Driver

Provide transportation for guest

Assist guest arrivals and departures

Sales Associate

Maintain showroom cleanliness and assist patrons

Inventory control - restock, quality assurance, logistics Reef Parking October 2014 - December 2019

Embassy Suites January 2014 - October 2014

Ikea January 2011 - December 2013

SKILLS

Microsoft Suite (Word, Excel, Outlook)

Taleo

Windows OS and macOS

510-***-****

linkedin.com/in/sonny-nguyen-89ba3316a

Detailed-oriented

Client retention

Employee relations

SELECTED PROJECTS

Designed and organized database through Tableau

Yelp json. files, Python, HTML, Spark and SQL Database Work directly with San Jose Parks and Rec Dep. to create website to adopt a park for a hosted on AWS for a limited time

Yelp Dataset Challenge - SJSU 2019

San Jose Adopt-A-Park - SJSU 2018

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