Engineer Desktop Support
Resume:
Vinay Singh
Network Systems
Analyst
adcmff@r.postjobfree.com
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Programming Skills:
Cloud Computing:
Internet Protocols:
Softwares:
Operating Systems:
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About Me:
C++, HTML, Data Structure, Algorithms, SQL.
Google Cloud Platform, Office 365 Admin, Microsoft Azure, G-Suit BGP, MPLS, VPN, RIP, OSPF, IGRP, EIGRP, TCP/IP, UDP, IPV4/6 DNS, DHCP, HTTP/S.
One Solution, Cisco Packet Tracer, Office Suit, Catapult, Spiceworks, Solar Wind, Meraki Dashboard SD-WAN, Hyper-V.
Linux OS, Microsoft OS, Mac OS, Cisco IOS, Android I am an ardent listener plus a fabulous communicator with excellent customer service, interpersonal and leadership skills. I am a fast learner and love solving problems while keeping time as a big factor, with all said I can adapt to new surroundings quickly and be part of the Google Team. ㅡ
Experience:
Network Systems Analyst / Superior Court of Mendocino County AUGUST 2019 - PRESENT(Full-time) Ukiah, CA
Managing projects by gathering requirements, provide cost analyses, plan projects, and coordinate tasks and implement changes with the team. Maintaining, troubleshooting, and monitoring of local and virtual servers and hardware.
Negotiated and managed Office 365 Migration.
Conduct technical research on network upgrades and components to determine feasibility, cost and time required, and compatibility with the current system. Debug technical issues including networks and servers. SME Tylor SaaS CMS project to replace it with legacy CMS. Information Systems Manager / Ukiah Natural Foods
May 2017 - July 2019(Full-time), Ukiah CA
Restored operation within 16 hours after a Ransome attack, which includes restoring data, servers, and workstation.
Migrate servers to the Azure cloud.
Reduced tickets by 40% by moving to the IaaS network environment. Managing server, Office365, SD-WAN, and WSUS.
Plan and prepare the IT budget and obtain competitive prices from suppliers to ensure cost-effectiveness.
Network Integration Consultant / Sonoma Technology Partners Jan 2017 - May 2017(Contract), Santa Rosa, CA
Worked in a team to build a new data center for the school district, which includes over 50 new servers, and EMC data storage units, cisco switches, routers, and other related tasks.
Technical Support Engineer / Torcan Waste Management Dec 2013 - Aug 2016(Full-time), Mississauga, ON
Responsible for day-to-day desktop support including hardware, software, and network issues.
Worked with Spiceworks to manages support tickets and work assignments. Optimize network performance and connectivity by installing Meraki hardware and software that helped reduce tickets by 40%.
Created a thin client environment to reduce the cost of a technical fault. Hardware Engineer / Acer
Jul 2011 - Jun 2013(Part-time), New Delhi, India
Support client with the install, troubleshoot and provide technical support to windows computer and applications through web-based ticket redemption kiosks
(TRK) System.
Repair computers and laptops and document the changes for the repair center. ㅡ
Education:
Lambton College / Mobile and Web Technology
Sep 2013 - Dec 2014, Toronto, ON
Mobile app design in IOS and Android, TCP/IP and HTTP/S. Indraprastha University / Masters in Computer Application Sep 2011 - Jul 2013, New Delhi, India
Discreet Math, C, C++, Data warehousing and Mining, Advance computer Networks, Operating System, JAVA, Web Technologies. Bharati Vidyapeeth University / Bachelors in Computer Application Jul 2008- Aug 2011, New Delhi, India
Web design and Internet Programming, Algorithm and program design OOPS in C++, system analysis, Data communication, and network. ㅡ
Certificates:
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Hobbies:
CCNA, Technical Support Fundamentals, The Bits and Bytes of Computer networking, G- Suit Profesional Collaboration Engineer. Learning new technology, cross-fit, hiking, cooking, spending time with my family, listening to music from classical Indian to modern pop, watching movies and traveling.
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