Manager Project

Dale M. Collins, PMP, ITIL, MBA, MSMIS, CSM

Aurora, IL

630-***-**** ************@*****.***

SUMMARY

An experienced PMP certified project manager with excellent leadership, communication and time management skills. Excellent analytical, Risk Management and problem solving skills. An energetic team player with the ability to communicate with people at all levels and provides coaching. Experience in working in a dynamic, fast-paced environment, managing cross-functional virtual teams and multiple projects simultaneously in various stages of the SDLC using Waterfall or Agile Scrum Methodologies. Extremely detail oriented and well organized Technical skills include Microsoft Office Suite, Strong Excel skills, Microsoft Project, JIRA, SharePoint and Mac OS.

PROFESSIONAL EXPERIENCE

Komatsu America Corp (via Randstad Technologies) 11/2020 - 4/2020

Senior Project Manager

Responsible for overall leadership, planning, execution, delivery, monitoring and control of Web Development projects with integration to other systems using Waterfall or Agile Scrum Methodologies.

Created the Project Charter to define scope, impacted resources, milestones, budget and risks

Collaborated with key stakeholders, 3rd Party vendor and business partners to drive the right project outcomes

Managed project budgets of $1.6M

Provided weekly detailed Status summaries to executives

Led Sprint Planning, Daily Standups, Sprint Reviews

US Cellular (via US Tech Solutions) - Chicago, IL 2/2018 – 8/2019

Project Manager/Delivery Manager - Information Systems

Responsible for overall leadership, planning, execution, delivery, monitoring and control of projects and programs.

Defined and controlled the project approach, scope, staffing plan, communication plan, tasks, milestones, budgets and measures of success to support the business case. Ensured project objective, project roles and expectations were clearly understood by project team members

Collaborated with key stakeholders and business partners to drive the right project outcomes. Represented the project team at stakeholder meetings regarding project/program health and to create buy-in for risk mitigation and contingency plans

Held both internal and external project team members accountable to on-time completion and quality of project/program deliverables and milestones

Led, collaborated and influenced both internal and external technical parties on risk mitigation and issue resolution activities

Established and maintained positive working relationships across technology and key business organizations

Led Sprint planning, Daily Standups, Sprint Reviews /Retrospectives

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AT&T (via Kelly Mitchell), Schaumburg, IL 3/2016 – 9/2017

Senior Technical Project Manager – Technology Solutions and Business Strategy

Directed all phases of the system development management lifecycle, from inception through completion for cross-application Web based IT projects using Agile Scrum and Waterfall Methodologies.

Led technology projects to successful completion, on time and within budget

Managed project financials with budgets ranges of $856K to $3.6M

Engaged cross functional teams, including offshore, supporting the implementation of the project

Developed and maintained detailed project plans and integrated schedules

Managed project deliverables to ensue they were in line with the project plan

Led Project status meetings, documented and assigned action items as needed

Recorded and managed project issues, risks and escalated as needed

Provided weekly detailed Status summaries to executives

Deployed 4 projects on time and within budget

AT&T (via Nextgen), Hoffman Estates, IL 5/2015 – 9/2015

Senior Project Manager – Mobility & Home Solutions /Business Voice Over Internet Protocol

Directed all phases of the system development management lifecycle, from inception through completion for multiple complex Web application development IT projects using Common Cloud Platforms.

Acquired resources needed for the project and product development

Prepared and implemented detailed project plans including definition of scope, requirements, objectives resource allocation and task schedules and milestones

Held Kickoff meetings, led Weekly Project Status review meetings with representatives from all functional teams to monitor project progress (planned vs. actual) and to ensure the project remained on schedule Functional teams included; Client Representative, System Engineering, Software Development, and Testers

Managed, tracked projects budgets and completed true-ups monthly

Identified risks, developed risk mitigation strategies and communicated status and risk issues to stakeholders

Managed the day-to-day development and testing issues by working with the various stakeholders

Reported Project status to stakeholders and upper management weekly

Nokia (via GTA), Naperville, IL 7/2012 – 2/2015

Technical Project Manager – Services Network Design Integration and Operation

Managed the deployment of 4BR (4 Branch Receive) and Remote Electrical Down Tilt (RET) software features. Collaborated with the Remote Integration Testing Center to schedule the Radio Frequency and Performance teams requested sites. Collaborated with the PMO teams for plans to resolve open exceptions that impacted performance KPIs. Escalated issues as needed.

Deployed the 4BR feature in over 9,600 sites

Deployed the RET feature in over 10,000 sites

Managed priority list of sites for Ethernet Backhaul (EBH) conversion. There were 60 performance issues resolved

Managed 4G/LTE related issues. Tracked Customer Assistance Requests (ARs)

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EDUCATION

MBA, Marketing, North Central College, Naperville, IL

MS, Management Information Systems, North Central College, Naperville, IL

BS, Computer Information Systems, DeVry Tech, Lombard, IL

Agile Certified ScrumMaster, MicroTrain, Lombard, IL

Business Analysis Fundamentals, MicroTrain, Lombard, IL

ITILv3 Foundation (Syllabus update 2011) Certificate, MicroTrain, Lombard, IL

Microsoft SharePoint Foundations Level 1&2, MicroTrain, Lombard, IL

Microsoft Project 2010 Level 1&2, MicroTrain, Lombard, IL

Lean Six Sigma Green Belt 2.0(Certification exam pending), MicroTrain, Lombard, IL

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