Ademola Adeleke

BSc Management CompTIA Security + CE AWS Certified Solutions Architect Associate

Email: adcmb8@r.postjobfree.com

Phone: 240-***-****

SUMMARY

Security Analyst with a background in working directly with clients to resolve issues (hardware and software) and processes of the firm’s network security infrastructure. Completed an extensive Amazon Web Services (AWS) training and obtained a Solutions Architect Associate certification and also CompTIA Security+ certified. I am currently seeking to utilize my background to provide technical solutions to business problems.

SKILLS

Solutions Architect (AWS)

IAM, Storage, VPC, EC2, RDS, Auto Scaling, Route 53, Load Balancer.

Technical Support:

Installation, Troubleshooting, Resolution of Hardware and Software issue.

IT Security:

RMF, NIST Publications, SDLC, Security Controls, FedRAMP.

CERTIFICATIONS

AWS Certified Solutions Architect (CSA) – Associate

CompTIA Security+

TOOLS

AWS, Wireshark*, Nessus, Nmap, Selenium, Active Directory, LANDesk, MS SQL*, MS Office, Salesforce, Splunk, New Relic, Remedy

UNITEDHEALTH GROUP

Optum Serve – Columbia, MD Feb 2018 – Present

Security Analyst

40 Hours/Week

Implement recommended changes to address problems that are moderately complex in nature.

Utilizing vulnerability scan, port scan, and compliance checker tools (e.g. Nessus, NMAP), and conducting in-depth analysis of the results.

Conduct risk and vulnerability assessments of planned and installed information systems to identify vulnerabilities, risks, and protection needs.

Promote awareness of security issues among management and ensures sound security principles are reflected in the organization’s visions and goals.

Assist in the development of systems security contingency plans and disaster recovery procedures.

Participate in network and systems design to ensure implementation of appropriate systems security policies.

Implement programs to ensure that systems, network, and data users are aware of, understand, and adhere to systems security policies and procedures.

Facilitate the gathering, analysis, and preservation of evidence used in the prosecution of computer crimes.

Assess security events to determine impact and implements corrective action.

Maintain currency of network technological updates and developments.

Monitor LAN utilization, propose, implement, and maintains security systems, protocols, and procedures.

Provide technical advice on network, equipment proposals and requirements, design, development, and installation of unique systems.

Conduct system evaluation and acceptance testing.

Review and recommend systems security, take remedial action to resolve problems and inadequacies.

UNITEDHEALTH GROUP

Quality Software Services Inc. – Columbia, MD May 2017 – Feb 2018

Systems Analyst

40 Hours/Week

Systems Support Analyst for Data Services Hub serving as Centers for Medicare & Medicaid Services (CMS) Contractor.

Attended Daily war room calls on a daily basis.

Researched and transferred logs of medical services from Splunk and New Relic detailing errors.

Primarily monitored various services on Layer7 Gateway for routing errors and/or policy violations on Production and Implementation clusters.

Corresponded with other IT groups to resolve issues with CMS services.

Provided on call support as needed and served as point of contact on rotation basis.

Worked with Product Owner, TDS, and internal staff to fix production issues.

Utilized MarkLogic Layer7 to troubleshoot and identify errors, frequencies and trends to confirm audit and transaction with CMS Service.

Created and update documentation related to asset management and technical reference.

UNITEDHEALTH GROUP

Quality Software Services Inc. – Columbia, MD Dec 2016 – May 2017

Technical Support Analyst

40 Hours/Week

Serve as second-level support specialist providing support for the Office of Head Start (OHS) Software Application.

Manage and resolve 20-25 tickets on a daily basis.

Ensure company established service level agreements (SLAs) regarding responses and resolutions while maintaining active directory users, groups, and computers

Take ownership of customer issues reported and seeing problems through to resolution.

Assist reviewers with issues such as synchronization from and to the stand-alone-software and website, Software Installations, User Outreach, Connectivity and Web App support.

Update the knowledge base with process changes and recommended solutions.

Provide technical support for development teams and end-users.

Follow up with clients to ensure their IT systems are fully functional after troubleshooting.

Determine the best solution based on the issue and details provided by customers.

OFFICE OF UNIFIED COMMUNICATIONS – Washington, DC Jan 2015 – Jun 2016

IT Specialist

40 Hours/Week

Provided Tier 2 technical support to Washington DC first responders (Police and Fire Department officials) approx. 6000 users.

Resolved issues Police and Fire Department officials may encounter on Mobile Public Safety (MPS) software (connectivity or update related issues).

Reimaged tablets and laptops as needed; send tablets and laptops to Return Merchandise Authorization (RMA) as necessary.

Execute triages and provides technical assistance in a multi-tiered platform environment. Troubleshoots a wide variety customer incident requests and updates, resolves or escalates to appropriate groups; and handles multiple incidents simultaneously.

Provided direct desktop support and supports Microsoft based hardware/software such as, Microsoft Windows Operating Systems (Windows 10), Microsoft Office Suite applications (Microsoft Office 2016 and Office 365).

Collaborated cross-functionally with other departments within IT to work through technical issues.

Alerted management of outages, priority issues, reoccurring problems, and patterns with internal and external clients.

Occasionally acted as team leader on various projects and tasks as assigned.

Utilized Active Directory database to reset passwords and create or manage users.

Assisted with router connectivity issues; installation in Police and/or Fire Department vehicles.

Installed and reconfigured GPS tracking system in Police and/or Fire Department vehicles.

Ranked in Top 5 out of 150 Employees for 18 months.

EDUCATION

UNIVERSITY OF MARYLAND – Adelphi, MD

Masters of Science in Information Technology: Database Systems Technology Dec 2021

UNIVERSITY OF MARYLAND – Adelphi, MD

Bachelors of Science in Management May 2015

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