Gwendolyn S. Value
Cell: 501-***-****; Email: ********@***.***
Objective: To obtain a position with a stable and reputable company that will allow me to utilize the skills that I currently possess and to learn as well.
Overview:
Certified in Cerner Millennium Fundamentals
Certified in Cerner Building and Maintaining Gen Lab
Utilized Sunquest, Cerner Classic, Cerner Millennium and McKesson Star systems.
Utilization of Cerner Build Tools include: Bedrock, DORC, DCPTools, Core Code Builder, SI Manager for clients with Cerner and Epic, Pricing Tool, Location Tool, etc.
ASCP Medical Technologist/PathNet Analyst with many years of experience in various roles as a Builder, End User, Implementation, Curriculum Development and Training roles
Performed implementation of Cerner PathNet to all areas of the lab
Possess demonstrated organizational skills
Possess excellent communication skills, both oral and written
Demonstrated technical competence and supervisory ability
Ability to work efficiently independently or with a team
Participated in numerous JCAHO, CLIA and CAP inspections
Follows established procedures and requirements set forth by the Director
Worked as a technical consultant for SVI Outreach clinics
Performed all required quality control procedures to ensure validity of test results
Maintain laboratory equipment and troubleshoot as needed
Have participated in the implementation and “Go Live” of Cerner at various locations
Provided Outreach Clients with their faxes via Manual Expedite, Report Request or Chart Request Maintenance
Responsible for setting up a location for new Outreach clients
Setup call back queue for stats and critical values for Outreach clients
Ability to write test scripts for the various test phases to implement Cerner
Participated in Unit Testing and Integration (IT1 & IT2) Testing for Cerner implementations
Professional Experience:
Quest Diagnostics September 2019-Present
Atlanta, Georgia
EHR Implementation Analyst
Implemented interfaces for clients
Worked with HL7 messages and segments
Performed testing with vendor and client
Performed Mapped Record Testing with client
Lutheran Hospital Mar 2019-Apr 2019
Fort Wayne, Indiana
Go Live Support
Go live support for Cerner Pathnet (Laboratory)
University of Maryland Health System July 2018-Dec 31, 2018
Baltimore, Maryland
Cerner Consultant
Reformatted training manuals
Trained staff for Shore hospitals
Performed testing when needed
Registered patients in Epic and placed orders
Performed Blood Bank, Micro, Bridge and Gen Lab training
McLeod Health System June 2018-July 2018
Florence, South Carolina
Cerner PathNet Analyst
Supported Revenue Cycle testing
Utilized Pricing tool, Charge Viewer, Batch Charge Entry during testing event
Midland Health System September 2017-June 2018
Midland, Texas
Cerner PathNet Curriculum Developer/Trainer
Created training material for Midland staff
Utilized the site’s workflows in Workflow Designer to help with creating the curriculum for the various roles
Obtained screen shots from the application for the client’s manual
Provided objectives and agendas for the courses
Created Facilitator Guides for the courses
Created Practice Activities to help with training
Provided Job Aids for quick reference
Trained Super Users and staff
Care New England Hospitals May 2017-September 2017
Providence, Rhode Island
Cerner PathNet Analyst
Mapped orderables and DTAs
Utilized SI Manager to access HL7 Message strings for issue resolution
Responsible for Micro, Gen Lab, Bridge and Blood Bank
Responsible for building and maintaining Orders, Discrete Task Assays, and Routing
Updated and modified Test Catalog
Performed Order Entry Flexing
Built and maintained orderables
Performed testing for CoPath, Micro, Gen Lab, Blood Bank and Bridge
Responsible for ticket resolution assigned
University of South Alabama Health System October 2016-May 2017
Mobile, Alabama
Cerner PathNet Analyst
Gen Lab, Micro and Blood Bank staff support
Modified and built new orderables utilizing the Cerner build tools (DORC, Bedrock, DCPtools, SI Manager, Core Code Builder…)
Created test scripts
Participated in testing events for Pathology, Micro, Gen Lab, and Blood Bank
Performed testing for CoPath integration
Responsible for validating accuracy of the reports
Performed Integrated and Regression testing
Investigated and resolved issues
Built QC for both test sites
Built Path Review rules
Provided staff training
Created spreadsheets for testing CentraLink and Vista
Participated in Charge testing for Charge Services
Performed all testing events
Provided support and assistance where needed to the staff and LIS
Go Live support
M.D. Anderson Cancer Center Feb 2015-April 2016
Houston, Texas
Cerner PathNet Analyst
Worked with the EPIC team with Mapped Records Testing, PRCT and Research testing for the implementation of Cerner and Epic
Performed implementation of Bridge
Assigned to EPIC team as the Cerner representative to perform all testing
Provided access to EPIC to validate results and orders crossing the interface from Cerner to EPIC
Aliased orderables that were not correct or that did not cross the interface
Performed implementation of Micro and Gen Lab with accuracy of reports
Provided LIS team with testing and knowledge transfer
Performed testing for Unit, IT1, Charges, Regression and IT2
Utilized Order Catalog Tool, Core Code Builder, DB Department Order Catalog, Pricing Tool, SI Manager for HL7 message string and Bedrock
Created Test Scripts utilizing Cerner’s Test Script Builder tool
Trained Super Users and personnel
Provided support where needed
Updated and retested issues in Quality Center as they are fixed
Provided weekly status reports
CHI September 4, 2014-September 16, 2014
Jewish Hospital Louisville
Louisville, Kentucky
Cerner PathNet Analyst
Provided Go Live support for Lab, Endo Lab and CBS clinic
Submitted Remedy tickets when needed for their issues
Community Health Systems June 2014-August 2014
Gadsden Regional Medical Center
Gadsden, AL
Cerner PathNet Analyst
Provided support for CPOE conversion
Assisted the Lab and LIS team with issues during Go Live of CPOE
Submitted Remedy tickets when needed
Performed problem solving during CPOE conversion
Community Health Systems November 2013-June 2014
Phoenixville Hospital
Phoenixville, PA
Cerner PathNet Analyst
Provided PathNet support for the System Design and implementation phases of Cerner
Responsible for the documentation of the DCWs
Resolved issues during testing
Assisted with Micro and Gen Lab implementation
Performed testing for System Validation, IT1 and IT2
Performed the Quest interface testing
Performed the development of workflows and classroom curriculum
Performed the staff training in the classroom as well as one on one
Community Health Systems June 2013-October 2013
Trumbull Medical Center
Warren, Ohio
Cerner PathNet Analyst
Provided PathNet support to the laboratory staff and nursing during the implementation of Cerner for the Trumbull and Northside facilities in Ohio
Resolved testing issues
Performed Quest validations for Trumbull Memorial Hospital
Scanned reports for Outreach clients until the Quest interface is completed
Community Health Systems May 2013-June 2013
Bentonville Medical Center, Bentonville AR
Willow Creek Women’s Hospital, Johnson AR
Cerner PathNet Analyst
Provided Cerner PathNet support to the laboratory staff and nursing during the implementation of Cerner
Assisted with Go Live at the hospitals
St. Vincent Infirmary Medical Center 05/2011-May 2013
Little Rock, Arkansas
Laboratory Computer Services Coordinator
Performed LOINC mapping with Cerner and all of CHI MBOs
Responsible for staff training for Cerner PathNet modules
Responsible for providing user access by utilizing HNA User tool
Monitors the laboratory’s information system to assure system integrity and optimum performance
Utilized HL7 message to resolve issues
Responsible for problems that the Outreach clients may have with their reports, faxes, etc.
Built fax station for new Outreach clients in Cerner
Responsible for new orderable build and implementation by using Bedrock, DCPTools, DeptORCWizard and Core Code Buider
Reprinted reports to Outreach clients that did not receive their faxes
Changed fax numbers for Outreach clients that have new numbers
Assisted with Outreach registration issues
Perform system validation for Cerner PathNet, Power Chart and McKesson Star
Communicates with the software vendor requesting updates on reported software problems
Performs testing in CERTA, MOCKA, BUILD and PROD when new tests or methods are implemented, or changes made
Utilizes Cerner PathNet, Power Chart and McKesson Star daily
Assists nursing and laboratory staff with various Cerner issues that they may have
Communicates regularly with the Cerner staff and other MBOs concerning new ACLs (JIRA) and Remedy tickets
Coordinates with the Laboratory Information Services Coordinators, Section Managers and Section Database Coordinators in the development and design of system
Represented SVI as PathNet Subject Matter Expert during the implementation of EMR
Responsible for implementing new tests and obtaining quotes and all the necessary components involved in the interfacing of an analyzer.
Perform validations for system upgrades, changes in test environments and implementation of new tests
St Vincent Infirmary Medical Center 01/1997-05/2011
Little Rock, Arkansas
Laboratory Team Leader
Follows established procedures set forth by the Director
Responsible or the training of staff for the 2nd shift
Assists the Anatomical Pathologist with bone marrow aspirates, fixatives, slide staining, processing specimens for cytology and chromosome analysis
Utilized Sunquest system, McKesson,Cerner Classic and Cerner Millennium (PathNet)
Supported upgrade from Cerner Classic to Cerner Millennium (2011-2012)
Performed DCW population and build of PathNet Gen Lab
Perform hematological examinations and procedures, such as blood cell and platelet counts, coagulation testing, urinalysis and body fluids
Responsible for all required quality control procedures
Demonstrate and possess excellent communication skills
Demonstrated and possess technical competence
Handle technical and personnel problems that occur on the evening shift
St Vincent Infirmary Medical Center 01/1992-05/2011
Little Rock, Arkansas
Technical Consultant
Assure the quality control at the hospital clinics are done correctly
Performed correlation procedures on all new equipment
Provided training for Laboratory staff
Assess the competency and proficiency of technical personnel
Responsible for the proficiency testing at the clinics
Responsible for the preparation of the procedure manuals for the clinics
Participated in the laboratory inspections performed by CLIA and JCAHO compliance
St. Vincent Health System 11/1987-1/1997
Little Rock, Arkansas
Medical Technologist
Performed hematological procedures such as CBC’s differentials, body fluids, bone marrows, urinalysis, Kleihauer- Betke stains, coagulation tests, some micro tests, etc
Performed all required quality control procedures to ensure validity of test results
Performed evaluation and implementation of new or revised laboratory procedure and techniques
Maintains laboratory equipment and troubleshoot as needed
Education and Certification:
Certification in Cerner Millennium Fundamentals
Certification in Cerner Building and Maintaining Gen Lab
Associate Member, American Society of Clinical Pathologists
University of Arkansas for Medical Sciences, Little Rock, Arkansas
B.S. Medical Technology, 1984
University of Arkansas at Little Rock, Little Rock, Arkansas
Undergraduate prerequisite courses for Medical Technology