Manager Project

Mingjiao (Lily) Yin 469-***-**** *********@*****.***

https://www.linkedin.com/in/mingjiaoyin/

SAP Certificated Hybris Commerce Business Analyst and Project Manager focused on business process/function designing, system integration, solution delivery, and end-user training services. Skills

MS-Excel, Visio, JIRA, MS-Project, Tableau, SAS, Axure, Visual Paradigm, Python, SQL, MS-Access Work Experience

Solution Delivery Consultant Oct 2019 – Feb 2020

Uniphore Plano, TX

• Involved in day to day client and business interactions, requirement gathering and design document preparation

• Created project plan and status reports to keep the leadership informed of progress and issues, designed the Report Dashboards including the resource allocation, utilization and expense analysis Solution Delivery Intern Jun 2019 – Aug 2019

VMLY&R Frisco, TX

• Defined, prioritized and allocated available resources; provided weekly status reports and burn reports to ensure the project was profitable and delivered on time

• Used JIRA and Azure to build, maintain and communicate backlog to secure needed resources

• Facilitated effective delivery of business deliverables and tasks for delivery of technology solutions, including development of business requirements, user stories, scope management, change management and deployment E-Commerce Intern Aug 2018 – Dec 2018

Hero Pet Brands (NCH Corporation) Dallas, TX

• Led Project Management Optimization and merged two workflow steps, increasing work efficiency by 10%

• Conducted multi-channel product data integration for over 281 products, saving around 35% of data space

• Reported product market performance using sales and site performance data on a weekly basis Senior Business Analyst / Project Manager Jan 2016 – Jul 2017 HAND Enterprise Solutions Co., Ltd Shanghai

• Streamlined and optimized online customer shopping journey for 8 clients in B2B, B2C, B2B2C, and C2M fields

• Translated cross-functional stakeholder requirements into 60+ different design deliverables including user cases, user stories, business process diagrams, functional specifications, front-end prototypes and test scripts

• Worked on Agile Scrum teams, managed end-to-end project delivery, and liaised between business and technical teams to ensure a mutual understanding of processes and applications

• Re-organized system architecture and operation workflow for 3 clients (Shanghai Laiyifen Co., Ltd., Ribo Fashion Group Co, Suzhou Lopsking Aluminum Co., Ltd.), cutting labor costs by approximately $20000 per client annually IT Business Analyst Jul 2015 – Dec 2015

HAND Enterprise Solutions Co., Ltd Shanghai

• Completed 24+ function design documents for the business operating system, focusing on product, customer, order, inventory, payment, and delivery management modules

• Participated in unit, integration, and stress tests, fulfilled 7+ test reports, trained more than 32 key users and provided guidance for them to perform UAT testing

Education

University of Texas, Dallas M.S. Information Technology Management May 2019 Wuhan University of Technology B.S. Supply Chain Management June 2015

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