Network Specialist

Jonathan Adao

Phone: 845-***-****

********.****@*****.***

CERTIFICATIONS

Systems Security Certified Practitioner (SSCP) - (ISC)2 Certification (10/2019 - Present)

Cisco Certified Network Associate (CCNA) - Cisco Certification (3/2015 - 3/2018)

WatchGuard Firewall Essentials - WatchGuard Certification (12/2016 - Present)

CONTINUED LEARNING

Studying penetration testing with Parrot OS

Attending local ISSA meetings

www.hackthebox.eu/home/users/profile/178629

Attended Raleigh InfoSeCon and B-Sides

Member of local DEFCON meetup group

TECHNICAL SKILLS

Designing and building small and medium sized business networks

Configuring WatchGuard, Ubiquiti, and Meraki routers/Firewalls

Configuring Ubiquiti, Datto, and Cisco switches

Configuring WatchGuard, Ubiquiti, Meraki, and Datto Wireless APs

Internet Protocol – Routing and subnetting

DNS, DHCP, NAT, and NTP

Help desk level 1, 2, and 3 support

Building servers on physical devices, in VMWare, and in Azure

Setting up various VPNs

Configuring and maintaining Active Directory

SSCP Disciplines: Access Controls; Security Operations and Administration; Risk Identification, Monitoring and Analyses; Incident Response and Recovery; Cryptography; Networks and Communications Security; Systems and Application Security

PROFESSIONAL EXPERIENCE

2016-Present Strategic Systems, Inc. Raleigh, NC

Network Specialist (2017 - Present)

Designed, built, and maintained small and medium sized business networks.

Responsibilities include: Installing switches, routers/firewalls, access points, smart battery backups, and other network equipment; Worked with WatchGuard, Cisco, Meraki, Ubiquiti, and Datto devices; Also continued to perform Help Desk responsibilities.

Acted as point of contact and resolver for incidents that arise within deployed networks

IT Help Desk (2016-2017)

Level 2-3 help desk position.

Responsibilities include performing desktop support for small and medium businesses

Provided support for Microsoft Windows Desktops, Windows Server, and Mac, Microsoft Office 365, Quickbooks, hosted exchange services, hosted PBX, Active Directory, DNS.

Worked with Connectwise Automate RMM tool to manage computers and create scripts.

2001-2016 Walgreens Co. Multiple Locations, NY

Shift Supervisor (2015-2016)

Leadership position, liaison between upper management and store employees; requires efficient management of cross-functional team resources, vendor orders, daily cash accounting.

Photo Manager (2007-2015)

Managed photo department at retail location;

Responsibilities included new employee training, machine maintenance, and managing inventory

Service Clerk (2001-2007)

Customer service role at multiple locations of retail chain.

Responsibilities included: Cash register operation, merchandise organization, excellent customer support

2007-2007 Health Care Software, Inc. Wall Twp, NJ

Account Manager

Contract position developing software for healthcare information systems.

Responsibilities included: Programming utilizing IBM RPG LE.

EDUCATION

BINGHAMTON UNIVERSITY, Binghamton, New York - Thomas J. Watson School of Engineering and Applied Science

Bachelor of Science, Computer Science, 2006

Network Security, Algorithms, Programming Languages; created "unbeatable tic-tac-toe" program in Assembly

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