Education

Southeast Technical Institute- Sioux Falls, SD: Business Adm., Human Resources AAS 08/2019 to 05/2021

Dakota State University- Madison, SD: General Studies 01/2014 to 12/2014

Professional Experience

Retail Banking Associate 12/2019 to present

First Bank & Trust, Sioux Falls, SD

Establish a relationship with customers to ensure prompt and professional service

Process teller transactions including servicing accounts, processing deposits, withdrawals, loan payments, check cashing

Maintain and balance cash drawer, vault, coin counter, and TCR machine

General Manager 11/2015 to 12/2019

Thytil Enterprises, LLC DBA Madison Discount Liquor- Madison, SD

Manage cash flow, margins, inventory, software tracking

Supervise staff by hiring, training, and coaching

Provide excellent client relations

Assign duties and control day to day operations

Implement new technology and products

Assistant Manager 03/2009 to 11/2015

Sportsman’s Steakhouse & Lounge- Madison, SD

Coordinate and cater events such as wedding receptions, holiday parties, corporate meetings

Maintain strong public relations through customer interaction

Prepare food, drinks, and daily specials

Implement and develop Point of Sale system

Supervise staff by maintaining a team mindset, thorough training, and coaching

Wireless Sales Consultant 12/2014 to 03/2015

Pro Cellular AT&T- Madison, SD

Generate sales via calling and email

Develop and maintain client relationships

Upsell customers and offer new products

Continually train and coach to learn tactics

Certifications

Advanced Social Media Strategy & Marketing 12/2019 to 12/2021

Serve Safe Food Handler 6/2016 to 6/2021

UST Class A & B Owner/ Operator 6/2016 (no expiration)

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