Muhammad Salman

CORECOMPETENCIES

IT Storage(SAN), Server Administration, IT Help Desk, System Administration, Backup& Data Center Support, Hardware & Software Support, IT Process Documentation, Networking/Configuration, IT Asset& Inventory Management. Phone: +974******** Address: DOHA, QATAR Email: adcm0h@r.postjobfree.com

Experience of more than 6 years in system administration at enterprise level offering IT Services to national as well international sites 24X7 round the clock.

Manage Projects, collaborate with project team, interface with clients, and use technology to build and deliver the successful solutions for clients.

Experience with managing multiple Windows 2000,2003,2008,2012 Domains at more than 200 National and International Sites.

Knowledge and expertise on corporate End Point Antivirus and System Support Utilities & Tools implementation & Management.

Experience with IBM, Dell and HP Server Platforms.

Expertise on Auto Loader Tape Libraries data storage across multiple Enterprise venders. Planning, Implementing and maintaining storage solution.

Experience in Data Recovery from Disk or Tape based Storage boxes. Experience of VMware ESXi platforms.

Understanding of global WAN, LAN and SAN Networking Infrastructure. Understanding of enterprises level storage and backup infrastructure.

Contributed and assisted in Business Continuity solutions using High Availability (HA) and Disaster Recovery

(DR).Providing Storage solutions on SAN and non-SAN Environments.

Worked on Shared point site creating & updating server cumulative report, operation cost report, local admin and service account report data centers rack drawing, case opening report.

Create Virtualizations Environment on ESXi 5.5, 6.5 & 6.7.

Physical to virtual Migration into ESXi and Hyper-V.

Installation and managing vcenter 6.7.

Analyze and Execute VMware performance tuning strategies Deployed several VMs from Templates and customized their configurations as needed.

Installation and Configuration of Active Directory, DNS, DHCP.

Planned & Implemented Secure Authentication based RICOH Print Solution.

Experience in BMC remedy tool.

Implemented training course for new recruits – speeding profitability. SKILLS

CORE COMPETENCE

IT Storage (SAN)

Server Administration

IT Help Desk

System Administration

Backup & Data Center Support

EXPERIENCE

TENBYTES

(Islamabad, Pakistan)

SERVER & SYSTEM ENGINEER

RESPONSIBILITIES (July 2014-Aug 2019)

Managing Data Center Operations for Continuous availability.

VMware Host Dashboard Monitoring EMC-Dash Board Monitoring.

Data Center Monitoring (Power, Cooling, Facilities, Backup Cooling) Data Center Preventive Maintenance Data Center Support Escalations Data Center Reports.

Struxureware Monitoring System generating reports in Struxureware.

Virus Scan Check Backup & Restore logs.

Giving Folder Permissions to user, Removing Permissions, Creating a group in Active Directory.

Backup Jobs, Check Monthly Backup & Restore logs, Common Folder Cleanup Checking running jobs, checking completed jobs, running failed jobs formatting the media.

Backup Jobs configuring cell Manager Library Interface and Login.

Experience in Storage Architecture.

Managed Network Connectivity and ensured it's LAN/WAN infrastructure was operating according to prescribed best practice and Technical Standards.

Ensured stability and security of network by regularly monitoring system, trouble-shooting potential problems and cascading software issues to venders for immediate resolution.

Developed network access protocols and tasked to maintain documentation to tightly secure all systems.

Installed, Maintained, Supported and updated all Microsoft Windows Operating Systems for all workstations and servers within a specific network.

Installed and configured all VPN solutions for wireless devices and Network printers.

Part of 24/7 support team; rotated with other team members to address concerns and issue cascaded by customers from different time zones.

Door Access Control System (DACS)

DAC S -Entry and Exit.

DACS -New User Card Enrollment

DACS -New Card Registration in –DACS Continuum Software

DACS Disabling or Removing/Deleting the Access of an Employee

DACS – Entry and Exit Logs/Reports

PROJECTS

Expertise in Networking Solutions

Working Knowledge with configuring and creating VLANS, Configuration and Maintenance of Cisco Routers 2800, 3600&7600 series.

Evaluate the current Network Topology and identify specific initiatives to pursue in support of the strategic network architecture.

Configuring Static and Dynamic Routing.

Wireless: Access Points, Cisco Wireless LAN Controller.

Inter VLAN Configuration.

Holding good experience on Monitoring Tools.

Point of contact of all network related vendors and support services.

Prepare and maintains documentation of network design and configuration.

Infrastructure to support VMware & SAP applications core services in 24X7 environments with 100% up time.

Ensuring the goals of ITIL Service Management process achieved; supporting and coordinating normal service is restored as soon as possible based on customer perspective and within defined SLA.

Detecting, Logging, categorizing prioritizing incidents; providing Technical Support to resolve the issue.

Monitoring LAN & WAN links & Coordinating with the Network Operations team for 100% up time, providing initial Troubleshooting with Network Tools.

HPDL 380 & DELL Power Edge 2950, 285 Servers Hardware monitoring & preventive maintenance.

Working with Enterprise Clients soon assigned Issues, remotely troubleshooting on their servers, recreating & testing issue in test environment, analyzing related Debug & Log files, following up with the client till the resolution of an issue.

Planning, organizing and assisting the clients Disaster management control set up according to the organizational and environmental needs.

System/Storage Administrating of Enterprise in Storage Backup and Restoration of Data via Production Server or a Member Server or remote servers.

Pools (Raid), Planning, Implementing and maintaining storage solution for an entity.

Customizing windows 7 O/S.

Support Services within TENBYTES

Troubleshooting and granting access to AVAYA Telephone for end users.

Collaboration configuration and supporting issues related to BOX, BYOD and WebEx. Configuration of BYOD.

Service Mailing/VPN access in IOS & Android devices. Booking conference hall for meetings through Lotus Notes.

Update users ID in Access Manager Time Attendance Machine.

Ticketing tool BMC Remedy as per SLA.

Involve and become part of the interrogation team to support the whole cycle 24X7 supports.

Work with existing outsource team and managed by exiting Organization structure. Meet the existing SLA and work as a team.

End user computing Asset management which includes both physical assets Computer accessories (mouse, keyboard, monitors, docking stations) Supply, Installation and maintenance.

Configuration and fine-tuning of existing applications on PCs such as internet browsers and office Automation application settings.

Relocation of PCs & peripherals as required by users.

Upgrade of PC hardware as required such as increase of memory or hard disk size.

Recovery (If possible) of lost user's data caused by hardware or software failures and user errors.

Remote access/control for troubleshooting end user assets.

Support of desktop/Laptop operating systems and software including but not limited to standard.

Productivity software e.g. MS Office and development software as required. JOLTA TECHNOLOGIES (June 2013-June 2014)

(Islamabad, Pakistan)

Research & Development Engineer

RESPONSIBILITIES

Work with Hardware Engineers, PCB designers and fabricators for development and sustaining of actual products.

Development and Debug of custom scripting and programming for automation and equality improvements

Responsible for SVN database library management

Working with Electronic schematics

Create 3D models for PCB footprints.

Working with Engineering Documentation Systems & Structures EDUCATION

COMSATS UNIVERSITY

BACHELOR OF Computer Engineering (Computer Engineering) LANGUAGES

ENGLISH Fluent

URDU Mother Language

HINDI Fluent

ARABIC Beginner

PERSONAL INFORMATION

Father Name: Arshad Mehmood Date of Birth: 30 Aug, 1988 Marital Status: Married Nationality: Pakistani Passport No: FV5753562 Visa Status: Transferable

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