B. Jay Epps
Brandon, Florida 33511
SUMMARY OF QUALIFICATIONS:
25+ years of experience with Computers and Quality Systems
20+ years of Management Experience
10+ years of Presales
HP Certified Instructor (CI)
ITIL Certified
SCRUM Master Certified
Scaled Agile Certified (SAFe)
WORK EXPERIENCE
12/16-Present
Sauce Labs Inc Manager Solutions Engineering, Strategic Accounts
Player / Coach
Manage and Mentor presales teams across the US and EMEA
Provide Formal and informal training for team
Work with Senior Sales Management
Provide presales and post technical support customer accounts; giving technical presentations and product demonstrations to senior business and technology decision-makers.
Provide solution via "proof of value" engagements, which involve demonstrating the value of running test on our Selenium Grid and real device farm.
Support customers throughout the US and EMA regions, acting as a “single point of technical contact” to all level’s management, from C-Level to the end users.
02/11-11/16
Hewlett Packard Enterprise Sr. Solution Architect, APPS
Provide presales technical and architectural support to global 1000 customer accounts; giving technical presentations and product demonstrations to senior business and technology decision-makers.
Provide solution via technical "proof of concept" engagements, which involve demonstrating the value of a solution directly within the client's environment for the entire HPE APPS group of products
Support customers through implementation as well as conducting general account "health" checks and recommendations on additional solutions to support the client's growing business needs.
Achieved greater than 100% of quota for 5 years, directly supported account managers that achieved greater than 150%.
Function as primary backup to 3 different managers to lead team as needed
04/10-2/11
Disney. Lake Buena Vista, FL Project Technical Specialist
Reasonable for all training for QuickTest Professional, Quality Center, and Business Process Testing.
Technical Lead of all automated testers / Functional and Performance.
Performed product estimates for manual and automated testing for new projects.
Created standards for all aspects of QA, and help develop Parks and Resorts new Quality Center of Excellence (QA CoE)
Completely redesigned QA automation framework to allow for faster and more accurate regression.
07/09-04/10
Orasi Software Inc. Kennesaw, GA Senior Consultant
Created and delivered customized training for HP Tools
Performed product assessments for automation for several projects.
Provided Training and support for client employees Mainframe testing, using IBM (CICS, COBOL, PL/I, Extra! Personal Client, IBM Personal Communications iSeries Access, Rumba)
Assisted customer in maintaining older regression scripts using BPT automation.
08/08-07/09
TEK System (at J. P. Morgan Chase), Tampa, FL Sr Quality Engineer
Provided Training and support for J. C. Morgan Chase employees Mainframe testing, using IBM (CICS, COBOL, PL/I, Extra! Personal Client, Rumba)
Developed Function to be used to simplify complex operation and data access, to be used by other member of the test team.
Developed 100+ Test scripts in the first 3 months. Covering 70% of the Screens Regression test using Quicktest Pro.
05/07-08/08
Checkpoint Technologies, Tampa, FL Sr Quality Assurance Engineer
Provided Checkpoint Technologies client with service in developing, hiring, training, and setting up process for new QA test department totaling 12 people (2 Sr QA, 4 mid-level QA, and 6 Entry level QA) including offshore testing (India) Completed task in 4 months under budget.
Provided Training and support for Checkpoint Technologies client on Mainframe testing, and migration of Mainframe to windows based application (Client server and Thin Client) using IBM (CICS, COBOL, PL/I)
Interviewing potential new hires.
Providing software demonstrations and presentations
02/07-05/07
Innovative Systems (at Brighthouse Cable) Sr. Quality Assurance Engineer
Developed and maintained automated regression tests using QuickTest Pro
Installed and implemented Quality Center to track all QA testing and defect tracking.
02/06-02/07
SAIC (at Veterans Benefits Administration) Sr. Quality Assurance Engineer
Developed and maintained automated regression tests using Rational Robot
Developed testing methodology for batch process testing of time sensitive financial payment software and applications
08/05-02/06
TEK System (at Lydian Data, Boca Raton, FL) Sr. Quality Analysis Engineer
Was actively involved in the creation, maintenance, and execution of automated test scripts using QuickTest Pro and LoadRunner utilizing the test planning solution Test Director. The automates test scripts were used to validate an application used in processing home mortgage applications for legal compliance
Ensured all defects where logged into TestDirector as per the change management process and resolved accordingly
08/04-08/05
S-doc, West Palm Beach, FL Product Quality Manager (PQA/QA/QC)
Primarily responsible for all aspects of quality, and software product management
Ran regression suites in TestDirector, QuickTest Pro, WinRunner, and LoadRunner
Managed all aspects of product management for the entire Software Life Cycle
Reviewed and provided feedback on all releases of engineering documentation and test procedures. This included: the maintenance and revisions for all quality assurance manuals, inspection procedures, auditing and test procedures
Performed security and software firewall testing
06/03-08/04
Campus Management Corporation, Boca Raton, FL QA Manager
Managed software releases with the responsibility of approving as ready for production after ensuring software release readiness
Managed group of 18 to 25 QA testers (both Manual and Automated) including offshore testing (India)
Responsible for ongoing risk analysis for ongoing and new projects from a QA perspective
Responsible for implementing an effective QA process which included developing standard software defect prevention procedures and the execution of quality management processes
Developed and maintained the QA test project plans
Provided quality metrics to management using quality assurance standards to convey software release readiness
Interviewed, hired and trained all new QA personal
06/02-5/03
CWI, Palm Beach Gardens, FL Quality Manager (SQA)
Created test plans for software testing utilizing WinRunner and TestDirector
Managed group of 4 QA testers (both Manual and Automated)
Reviewed and maintained all software releases with the responsibility of determining readiness for release into production
Reviewed, revised, and approved releases of engineering documentation and test procedures
04/01-06/02
Cross Match Tech, Palm Beach Gardens, FL Quality Manager (SQA/QA/QC)
Performed internal and external audits and source inspections
Managed group of 10 QA Inspectors / Engineers / Testers. including offshore testing (India, Mexico)
Maintained and updated quality assurance manuals, inspection procedures, and auditing and test procedures
Created and maintained test plans for software testing cycles using WinRunner and TestDirector
1999 – 2001
Signature Consultants (at Motorola), Boynton Beach, FL Sr. Quality Analyst (QA)
Created, maintained, and executed manual and automated stress and performance tests. Automated testing utilized LoadRunner (for performance and stress testing) and WinRunner (for functional tests)
Performed testing on system migration from Mainframe to Oracle Forms (HP and IBM systems using Fortran, COBOL)
Reviewed, approved, and maintained release of engineering documentation and test procedures
Responsible for coordinating development and enhancements of software releases based on QA efforts and findings. This included coordinating the efforts of a variety of I.T. and test resources, (personnel and hardware) throughout Europe (Scotland, Ireland, Germany, France), Asia (China, Singapore, Australia, India), South America ( Brazil) and North America (Mexico and USA)
PROFESSIONAL EDUCATION includes:
SAFe, Scrum Master, ALM, ISO9000, FDA, GMP, GDP, HP Tools, IBM Tools Robot, SQL, Oracle, Oracle Forms, UNIX, Rational Clear Quest, Computer Network, DOS, Window, and other