Engineer Service

Lavanya Thumma

Address: American Fork, UT *****, USA

Mobile Number : +1-980-***-****

Email-id :adclqg@r.postjobfree.com

Visa Status: H4- EAD

Objective:

To work with a progressive organization in which I can contribute my technical and

leadership skills, at the same time, achieving the organizational objectives with the attribute of

time, quality and discipline

Summary:

8+ years of experience in Software Testing associated with Manual Testing & Automation Testing

Good experience in automation testing using QTP and worked on QTP Automation Hybrid Framework and having good experience in Mobile Automation using SeeTest Mobile Automation Tool.

Proficient with working and flows of Telecom Applications like OMS, CRM & MCSS.

Good knowledge of Selenium Automation tool.

Hands-on Experience on UNIX operating system

Hands-on Experience in Java and Python programming languages.

Involved in various testing types like Sanity, Regression, End to End, Web Service Functional Security Testing, Usability and Functional Testing

Expertise in Requirements gathering, Test planning, Test scripts/Test case writing and Test execution.

Expertise in requirements understanding, development of test cases and executing the test cases.

Expertise in defect tracking, analysis, and reporting.

Expertise in preparation of Testing Environment, Installing & Setup of Environment.

Expertise in handling Hot Fix, Patch Bundle, Certification, Component, and Package testing.

Experience in leading testing teams.

Creating & updating function libraries and Test automation scripts.

Knowledge of SDLC and exposure to STLC

Extensive working experience in Agile methodology

Able to create effective Documentation

Expertise to work with UNIX environment

Fair experience in using SOAP UI for functional testing of Web Services.

Skills:

Automation Testing tools: Selenium, QTP, SOAP UI and Mobile Automation using SeeTest tool

Languages : Python, Java, VB-Script

Test Management : Quality Control 9.2 and 11.

Operating Systems : WINDOWS and UNIX (LINUX)

Database : ORACLE by using SQL, TOAD for Oracle 10.5.

Other Tools : TOAD, Putty, SQL Developer, Mobile Application Testing on Devices (Android & IOS)

Professional Experience:

Worked for Netcracker Technology Solutions(https://www.netcracker.com/), Hyderabad for SHAW (client) as Sr. Software Test Engineer from April 2016 to September 2017.

Worked for Amdocs Development Centre(https://www.amdocs.com/), Pune as Sr Software Test Engineer from December 2011 to April 2016

Worked for Mahindra Satyam(https://www.techmahindra.com), Hyderabad as an Associate from August 2009 to August 2011

Work Experience:

Project # : SHAW

Company : Netcracker

DOMAIN : TELECOM

Role : Senior Software Testing Engineer

Applications used : OMS, CRM, SQL Developer, PUTTY

Bug tracking tool : PSUP

Description : Shaw is a desktop application used by frontline agents, includes user interfaces to various systems including OE. It is a Customer Desktop screen in Order Entry system, allows us to submit modifications to customer products and features along with new customer activation and full disconnection. Customer Order History Screen in Order Entry system allows reviewing history of Order.

Responsibility:

Involved in test design, test case writing, and test execution.

Reviewed Business requirements and consolidating queries on them and communicating it to Business Analyst

Reviewed test case was written by the team and to provide review comments

Mentoring new team members and ramping them up.

Documenting Setup documents whenever needed.

Deploying applications of every release on Application Server and maintaining the environment

Project # : Amdocs Multichannel Self Service

Group : Product Business Group

Company : Amdocs India DVCI

DOMAIN : TELECOM

Role : Senior Subject Matter Expert - Testing Engineer

Applications used: MCSS, OMS, CRM, TOAD, PUTTY, Selenium, QTP, SeeTest Mobile Automation testing tool

Bug tracking tool: HP Quality Centre V9

Description: Amdocs Multichannel Self Service supports a wide range of activities for residential customers across multiple touchpoints: smartphone (iOS and android), tablet (iOS and android), and desktop (PC and laptop). By providing end-users with a wide range of services through multiple communication channels, a large portion of calls to call centers can be redirected to unassisted channels. Reducing the flow of support calls to call centers can also be achieved by providing a consistent user experience, anticipating the needs of end-users, and providing appropriate notifications to end-users.

Responsibility:

Involved in test design, test case writing, and test execution.

Setup and installation of testing environments using XPI

Worked with android & iOS Devices for testing telecom MCSS application.

Setting up of new device and testing of MCSS application on mobile and tablet on Android and IOS Operating systems using SeeTest Tool

Worked on the Selenium automation framework with JAVA and Python.

Creating automation resources such as object repositories and function libraries

Creating automation scripts

Executing automation scripts

Modifying automation scripts and performing Re & Regression testing

Involved in various Infra activities like Installation of Environment, Installation of Hot-Fixes, software

deliverables and other required items on testing environments.

Project # : Amdocs Self Service

Group : Product Business Group

Company : Amdocs DVCI

DOMAIN : TELECOM

Role : Subject Matter Expert - Testing Engineer

Applications used : AMSS Application, TOAD for ORACLE 10.5, PUTTY, QTP, SOAP UI, EXCEED, Total Commander

Bug tracking tool : HP Quality Center v10.0

Description: Amdocs Self Service is a flexible product that enables service providers to provide self-service capabilities to many types of customers.

AMSS Integrates with and exposes business support systems to enable customer-driven transactional processes and provide solutions like Order Capturing, Service Management, Bill Presentation, Payment, Trouble Ticketing, Usage Analysis & Reporting, Account Maintenance, and Online Account Creation.

AMSS is based on Web-Based J2EE architecture and is integrated with CRM and OMS.

Responsibility:

Execution of Manual as well as Automation Test cases.

Developing a new script for Automation for new functionality in AMSS through QTP.

Worked on Selenium automation with Python programing language

Modified and updated the Automation scripts by understanding the QTP framework.

Setup and installation of the testing environment on Linux m/c using XPI

Applying Patch Bundle and Hot Fixes on the environment and carrying out testing activities

Acquired Knowledge and provided presentation/session to our team members on new functionality.

Performed sanity Testing and regression testing

British Telecom GLOBAL SERVICES

Project # : E-Support

Client : Mahindra Satyam

Company : Mahindra Satyam

Role : Test Engineer

Applications used : QC9, Bugzilla, Oracle

Duration : 16th Aug 2009 to 17th Aug 2011

Description:

E-Support is a Portal which is having nearly 152 applications in it. It has been categorized as HR, Finance and CS Based.

Under HR Module, it is divided into many more applications like ID Cards, Business cards, Exit, Insurance, PMS (Performance Management System), Service Anniversary, Leave Management System, Appraisals, Joining Formalities, etc.,

Finance Module, it is divided into many more applications like Travel, Reimbursement procurement, inventory, RTES, etc.,

CS-based comes under Corporate Services related applications like Transport Facility, Management, etc.,

Responsibility:

Involved in Process discussion, Peer Review, Analyzed and Identified Test Scenarios, prepared Test Cases, performed Smoke, Adhoc, Regression and Database Testing.

Worked closely with users and program developers to ensure application development meets with user expectations.

Performed Sanity, Re & Regression, Security and Database Testing.

Involved in writing & execution of Manual Test Cases.

Education:

Master of Computer Applications (MCA) from Osmania University in 2009.

Bachelor of Science (B.Sc.) from Osmania University in 2005

12th from Board of Intermediate in 2002

10th from SSC Board of Secondary Education in 2000.

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