Pharmacy Technician Customer Service
Resume:
Mollyn Ran
San Francisco, CA *****
******.***@*****.***
SUMMARY
Strong, experienced professional with a Bachelor's Degree in Biological Sciences from San Francisco State University. Extensive experience in Microsoft Office programs, administration with excellent resource and organizational skills while working in a fast-paced, time management position.
SKILLS
Excellent customer service and patient care
Time management
Microsoft Office and Excel, 10-Key
Strong Data Entry skills
Ability to create and maintain database records, handle and screen telephone calls, create and maintain active files, organize and provide documents and reports in a timely manner
Ability to work as a team and individually
Managing calendars and scheduling appointments efficiently along with coordinating tasks for multiple offices
Extensive training for new team members
EMPLOYMENT HISTORY
Administrative Coordinator/Virtual Assistant 09/19-Present
M. Walkup via Upwork
Management of multiple Google Calendars
Proofreading
Data entry
Email management
Pharmacy Technician
Kaiser Permanente, San Francisco, CA 12/15-Present
Input prescriptions into computer system; establish and maintain patient profiles
Perform filling tasks: count, pour and reconstitute pharmaceuticals
Third party billing of Kaiser Northern California and Hawaii insurance plans along with Workers’ Compensation
Point of Sale transactions
Inventory counts
Studio Experience Team
Corepower Yoga, San Mateo 08/18-02/20
Provide excellent customer service by promptly responding to student needs and concerns, and connecting students with the appropriate studio staff.
Maintain and support a positive working relationship with peers, instructors and managers by offering and accepting feedback
Provide superior cleaning services in accordance to studio’s guidelines
Schedule Coordinator 04/19-12/19
Humberto Lugo
Receive availability from staff members to input for scheduling
Using Excel, staff 70+ benefitted and non-benefitted staff members based on operational needs, along with entering shifts based on positions and vacation time
Meets deadline to distribute Excel spreadsheets
Pharmacy Technician 08/12-06/17
San Francisco State University Student Health Services, San Francisco, CA
Input prescriptions into computer system; establish and maintain patient profiles
Filling; responsible for counting pills, tablets and capsules
Price and file prescriptions that have been filled
Order and label medication
Process insurance claims (Medi-Cal, Family Pact)
Pharmacy Technician 4/10-12/15
Wal-Mart Stores, Inc., American Canyon, CA
Input prescriptions into computer system; establish and maintain patient profiles
Filling; responsible for counting pills, tablets, capsules and mixing and measuring liquids
Order, label and count stock of medication and enter inventory data
Receive and store incoming supplies and verify invoices
Process insurance claim forms and records
Optometric Assistant 02/08-08/10
Travis Family Optometry, Fairfield, CA
Assisted in administrative duties such as answering phones, updating and filing patient records, greet patients, completed insurance forms, scheduling appointments and billing
Assisted optometrist in examinations and performed tests such as auto-refractor and visual field on patients
Taught patients how to apply contact lenses—inserting and removing
Maintained inventory and sales on frames and lenses
EDUCATION
Global Language Training, TEFL/TESOL 9/19-10/19
Remote
San Francisco State University, BA in Biological Sciences 01/12-07/17
San Francisco, CA
CSI Career College, Pharmacy Technician 02/08-11/08
Vacaville, CA
LICENSE/CERTIFICATIONS
CERTIFIED PHARMACY TECHNICIAN
Board of Pharmacy
200-HOUR YOGA ALLIANCE
Corepower Yoga
TEFL/TESOL
Global Language Training
ADULT CPR/AED
American Red Cross
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