Ankit Pandya

Email: adclkd@r.postjobfree.com Cell: 213-***-****

~ Software Quality Assurance Analyst ~

An enthusiastic, hands-on professional with over 8+ years of experience in all phases of software life cycle, including QA test management, requirements gathering, risk analysis, test planning, test execution, defect tracking and reporting. Experience working on various Software Development Methodologies like Agile, Waterfall & Iterative. Possess good communication skills, analytical skills, self-motivated, pro-active, task oriented, good team player, and quick learner at new technologies and systems.

Core Competencies

Good understanding of Software development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

Experience working on project tracking tools like JIRA, MKS/PTC Integrity and TFS.

Proficient in use of JIRA, Quality Center/HP ALM, TestRail for Test Case Designing, Test Analysis and Test Execution.

Experience in Web Services testing on REST API’s using Postman & Arc. Used XML and JSON requests and responses for integration test.

Experience in SOAP Webservices using Soap UI.

Experience in GUI, Functional, Performance testing, System, Regression, Implementation, Smoke, Security, Stress, Database, UAT and Integration Testing.

Experience writing SQL Queries and executing same for verifying results of Database Testing as well as providing ODS DB data to client for verification on End to End testing.

In depth knowledge of Microsoft Dynamics CRM and it’s features.

Performed mobile testing (Android and iOS) of different native Mobile Apps and Mobile Websites.

Hands on experience on SQL queries for back end testing and end-end testing.

Performed various UNIX commands for listing, modifying files. Also used commands for changing file permissions, searching process etc.

Employed a “test-to-break” approach on testing initiatives and clarified ambiguous requirements to ensure the effectiveness of all test plans.

Experience with various Defect tracking tools like JIRA, MKS/PTC Integrity, Quality Center/HP ALM and Bugzilla.

Experience working on Windows, UNIX and iOS.

Experience leading and managing mid to large scale software testing and system integration projects for adding quality and value to the business.

Worked closely with developers during production issues.

Strong skills in Defects classification, tracking and articulating the problem to the peer developer/lead using JIRA.

Technical Skills

HP ALM/Quality Center Postman Soap UI Graylog MKS Integrity

BugZilla IBM Rational Doors MS CRM Dynamics Microsoft TFS PuTTY

TestRail Jenkins MobaXterm JIRA Selenium MS SQL Server 2008/2016 Oracle MySQL Office 365 Window/Linux/iOS

ARC XML JSON

Education

Masters in Electrical Engineering, San Jose State University, California, USA (Jan 2009 – May 2011)

Bachelors in Electronics & Telecommunications Engineering, North Maharashtra University, India (June 2004 – May 2008)

Professional Experience

Functional Test Lead (Sr. Test Engineer) September 03, 2018–Present

Employer – X-Techno Consultant LLC

Client – GateGourmet, Chicago, IL, USA

Projects – TS5EPOS for Windows (Latam, Wizz, SunExpress Clients), TRTEPOS/TSIOS for iOS, TS5PORTAL for Global, TRT App for EasyJet, Virgin Australia, Norwegian, Scandinavian, Air Europa, Volaris Clients

Client summary:

GateGourmet is a global leader in airline catering, retail-on-board and hospitality products and services. It provides passenger with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. GateGourmet develops iOS and Windows App for different clients EasyJet, Virgin Australia, Volaris, Scandinavian, Norwegian Wizz Air, Latam and SunExpress Airlines. Projects currently being worked on focuses on smooth transition from existing Windows Devices to use enhanced App that will be used on iOS Devices like iPhones & iPads. Also leading an Integration Project for Scandinavian & Norwegian Airlines transition from existing IFS (In Flight Service) system to GateGourmet’s TS5 & TRT App.

Responsibilities:

Review requirements from Specification Documents in order to understand Functional and Technical details of each project.

Understand QA processes, release schedules, functional testing methodology, manual & automated testing coverages.

Setup procedures & framework in collaboration with GATE team in order to provide quality software.

Discuss and agree on the metrics & measurement framework and key metrics to be captured for the engagement during sprint planning, sprint demo, standups and retrospective meetings.

Work with Offshore Team in order to get daily status, guide on queries and share test plans in order to provide effective deliverables to management.

Setup mobile devices and configure them for remote management access for Configuration team to push new builds for App.

Lead Integration Project to determine coverage, test procedures & execution timeline in order to deliver quality software.

Review and refactor existing test cases and author additional test cases to address any changes in the application; Author End to End Test Cases for iPhone & iPad Apps in order to ensure every aspect of complex functionality with different scenarios have been covered.

Verify import/export functionalities for different modules by placing files to sFTP server and execute API in order to validate Integration Test results at end points.

Write & execute DB queries in order to perform Database testing of Integrated modules.

Validate SOAP & REST webservices in order to analyze payload being sent to devices in JSON.

Build traceability matrix to measure the functional test coverage; Execute test suite across TS5 version as per the 2 weeks of sprint duration.

Work with automation team to identify coverage and utilize it for regression on future sprints.

Log defects with priority and severity into defect management tool JIRA and participate in defect triage meetings with development team.

Work closely with BA to identify any requirements gaps or ambiguities.

Work with development team to reproduce and retest defects in local environment.

Review all the deliverables and publish detailed test execution, defect summary and daily/weekly status report to all the stakeholders in order to provide proper understanding of where project progress after each test cycle ends

Obtain sign-off from the UAT team on all the testing deliverables.

Environments: Postman, JIRA, Confluence, Java, XML, JSON, SOAPUI, Postgres DB, Windows 10, Mac, iPhone 7+/8+, iPad Mini 4, iOS (11.4 – 13.4), Windows Panasonic Devices, IE 11, Firefox, Chrome, UL Tool, SOTI Remote management

Career Highlights:

Work with Offshore team and provide smooth communication for Project Updates to Client Team.

Initiate new ideas in order to improve QA Process and implement those ideas within QA team.

Being responsive for answering client queries and status update for current assignments.

System Test Engineer March 15, 2018–August 31, 2018

Employer – X-Techno Consultant LLC

Client – Cubic Transportation Systems (CTS) - San Diego, CA, USA

Projects – Product Integration – Back Office, NYNFPS – Bus & Subway Validator, MSD CRM Application for NY & Boston Clients

Client summary:

Cubic Transportation Systems (CTS) is an industry-leading integrator of payment and information solutions and related services for intelligent travel applications. CTS delivers integrated systems for transportation and traffic management and enabling transportation authorities and agencies to manage demand across the entire transportation network. Worked on a Microsoft Dynamics (MSD) CRM application that is being modified delivered to New York and Boston clients and will be used for any future clients.

Responsibilities:

Analyzed Business requirements created in IBM Rational DOORS to report any ambiguities and get correct understanding of a product that is being delivered to client.

Part of the Agile team and actively participated in the sprint planning, standup and retrospective meetings.

Followed Agile Software Development with Scrum methodology.

Involved in the preparation and maintenance of Feature Backlog.

Created Component, Integration and End to End level Test Cases for different modules of an application using TestRail and map those to requirements to fulfill RTM.

Performed Functional, Regression, Smoke testing on different modules of a Web Based CRM product.

Performed integration test between different modules of a product and monitor data flow between those modules.

Monitor and track SDLC process using project management tool JIRA.

Worked with Automation Team in order to Identify Automation Test Cases to increase test case reusability and provide cost effective testing using Selenium WebDriver.

Performed Mobile testing on Android and iOS device for a native traveler app that will be used for Subway and Bus validators places on station.

Performed testing on physical devices Bus & Subway Validators. Executed UNIX commands to modify files on server and devices.

Prepared SQL Queries and executed using SQL Developer in order to perform Database Testing and get API Logs in order to troubleshoot errors.

Verified data generated in report by running SQL queries against ODS DB.

Performed testing of SAOP webservices using Soap UI tool. Used XML to send request and analyze response.

Performed testing of RESTful APIs using tools like Postman & Arc. Used JSON to create request body and analyze response.

Generated various SAP reports for End to End testing in order to verify data is being transferred correctly.

Reported any defects found during different level of testing performed on each module and categorize them accordingly.

Use Graylog to provide further information to Development team in order to receive resolution in timely manner.

Worked with multiple Project teams in order to provide stable product and list of known defects.

Worked with client team to provide support during UAT phase.

Worked extensive hours and work with offshore team in order to deliver quality product.

Environments: Postman, Arc, JIRA, IBM Rational DOORS, Java, XML, JSON, Selenium WebDriver, SOAPUI, TestRail, Graylog, Snagit, SQL Developer, Oracle DB, Windows 10, Android, iOS, IE 11, Firefox, Chrome, PuTTY, MobaXterm.

Career Highlights:

Active communication with Scrum team that resulted in success rate for every sprint.

Designed, developed and maintained a Test Suite to unify and perform regression and smoke testing.

Earned appreciation from client due to on time, high quality deliverable.

Sr. QA Analyst/QA Team Lead April 15, 2013–December 15, 2017

Employer – Equator an Altisource Business Unit – Irvine, CA, USA

Projects – Global Role Assignments (GRA), Rules Admin, US Bank SS workstation creation, SQL 2016 Migration, Disaster Recovery, Caliber/PRO Clients Role Assignment, Agent and Vendor Portal Updates, Chase SS workflow modification, Chase HAFA workflow modification, Carrington Update Modification Program, Carrington FCBK, Carrington SS/REO, Carrington Solicitation, BAC SS HomeSaver and REALDoc, BAC SS/DIL CFPB, BAC Short Sale Vendor Integration, BAC REO Pre-Marketing Optimization

Equator an Altisource® Business Unit, is the leading provider of default software solutions for servicers, real estate agents, vendors and other mortgage and real estate industry professionals. Equator.com is the destination for all real estate listings and investment properties providing data and insights for any home in the United States. As a Senior QA Analyst, I worked on different projects to make sure that Quality of the Software was up to the mark. It also includes testing for Agent and Vendor Portal, which is used by different Agents, and Vendors in the REO and SS business. Initially I was a part of Bank of America client’s QA team. Later, got promoted to Acting QA Team Lead to manage offshore QA team for Carrington, Chase, Caliber and US Bank clients.

Responsibilities:

Reviewed Business Requirements Documents to analyze business rules.

Participated in the Scrum, Strategy, walkthrough, Status and Internal Team meetings.

Responsible for testing a web based and client-server based application manually and automated.

Created and executed Test Cases and Test Scenarios for different modules of the application under test (AUT) using HP ALM and later on using TestRail.

Used strong technical ability and establish quality standards to verify and validate assigned software products, components, or function sets throughout their development cycles.

Experienced with Agile methodology using TFS.

Tested an application under different environments like Alpha, Beta, BetaX, Stage, REM and Production.

Wrote and executed SQL queries in order to perform Database Testing.

Performed Mobile testing with iOS/Android based device for Agent and Vendor WS to verify that functionality is working as expected.

Tested Application on Window and iOS in order to verify compatibility.

Used Soap UI in order to perform Servicemart and Legacy Integrated SOAP webservices and RESTful APIs Testing.

Used Postman to perform REST APIs Testing by sending JSON request and verifying response.

Identified and documented all the defects in MKS/PTC Integrity tool to ensure application software functionality for present as well as future builds.

Used JENKINS to trigger and run automated test scripts, execute SQL Queries and scheduled jobs.

Executed Automation Scripts for Disaster Recovery (DR) Test using Selenium and QTP.

Led Offshore QA team of 3-5 members, allocated resources, provided risk assessments and acted as first point of contact for all projects.

Monitored, tracked, and reported test status and bug statistics to Management on regular basis.

Worked with PM, BA & UAT team to help on Regression testing by providing list of known issues.

Worked closely with DEV/SM/DB/RE/UI team in order to get resolution of issues and helping them with reproducing it.

Environments: Quality Center/HP ALM, TestRail, SOAP UI, Postman, REALDoc, HTML, Java, XML, Servicemart, MKS Integrity 10, Selenium IDE, Selenium WebDriver 2.53, QTP 10, SQL Server 2008 R2/2016, Windows 8/10, iOS, IE 8.0/9.0, Firefox.

Career Highlights:

Promoted to QA Team Lead based on excellent performance as a Sr. QA Analyst in the team.

Appreciated by Project Management and other Stakeholders for leading onshore/offshore QA Team with dedication.

Keep clients happy by providing smooth software deliveries on-time and assisted in UAT Testing.

Able to handle each user stories and bugs in time, being a single resource for testing in the scrum team.

Quality Assurance Analyst February 13, 2012-April 14, 2013

Employer – US IT Solutions

Client – Equator an Altisource Business Unit – Irvine, CA, USA

Projects – BAC Short Sale FHA/USDA, BAC REO Safeguard Vendor Integration, ePass, BAC SS Lean, BAC REO Approval Matrix and BAC REO Auction.com, BAC REO CAPI Import Logic and BAC REO Role assignment

Responsibilities:

Analyzed the user requirements by interacting with system architect, developers and business users.

Involved in complete Software Development Life Cycle (SDLC).

Participated in JAD, Walk through and Defect Triage meetings.

Developed extensive Test Plans, wrote Test Cases based on the Business Requirements and Functional Specifications using HP Quality Center/ALM.

Actively involved in performing Functionality, Regression, Security, Smoke and Integration testing.

Used Selenium IDE for execution of automated NIT scripts.

Logged defects using MKS Integrity as they found while testing different applications.

Tested applications compatibility on different platforms (Windows, Mac OS), browser versions (IE, Firefox, Safari and Chrome) and Mobile Devices (iOS, Android)

Performed Web-service test Using Soap UI.

Performed the Database/Back-end Test, by writing and executing SQL queries.

Environments: Quality Center/HP ALM, Soap UI, HTML, Java, XML, MKS Integrity 9, Selenium IDE, SQL Server 2008 R2, Windows Vista, IE 7.0/8.0, Firefox

Career Highlights:

Successfully delivered E2E testing with no defects by maintaining active communication with PM, BA’s, Dev and QA teams that resulted in high feedback.

Software QA Engineer November 14, 2011–February 10, 2012

Employer – US IT Solutions

Client – Worldvision – Federal Way, WA, USA

Projects – Donor Sign In, Check Out & HomePage

Client Summary:

World Vision is a Christian humanitarian organization dedicated to working with children, families, and their communities worldwide to reach their full potential by tackling the causes of poverty and injustice. The project was to test the web-based application that consisted of different modules including Home Page, Donor Sign-In and Checkout modules. It also included testing of different other web pages.

Responsibilities:

Documented Test Plan, Test Cases and decided schedules for Test Case Execution using BugZilla.

Attended regular project meetings.

Executed the tests and reported the defects and bugs in BugZilla.

Monitored and tracked SDLC process using project management tool JIRA.

Manually tested various modules like Home Page, Donor Sign-In and Checkout.

Prepared the traceability matrices to fill the gap between the requirements and the test cases.

Ran scripts for positive and negative test scenarios, conducted baseline testing, and generated reports using Silk Performer.

Environments: XML, Java, Oracle 9i, BugZilla, JIRA, Win XP, Silk Performer, IE 7.0/8.0/9.0, Firefox.

Note: No Visa Sponsorship Required

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