Salesforce Sales

Raja Sekhar

Salesforce Lightning Developer

PH: 919-***-****

Email: *********@*****.***

LinkedIn: https://www.linkedin.com/in/raja-sekhar-g-ba41141a5/

Professional Summary

An Ambitious individual with 7 years of experience in IT industry with 6 years of experience in the Salesforce.com CRM space that includes Administration, Development and Support experience.

Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement gathering, enhancements, testing, deployment and maintenance of standalone object oriented enterprise applications.

Experience in Developing, Administration, Configuration, Implementation, and Support of Salesforce CRM based on APEX Language and leveraging Force.com Platform.

Experience working with Force.com IDE, Data Loader and Salesforce.com Sandbox environments.

Led projects using both waterfall methodology and Agile/Scrum methodology.

Competent in SFDC Administrative tasks like creating Profiles, Roles, Users, Email Services, Approvals, Workflows, Dashboards, Tasks Configuration, Analytics Reporting, User Acceptance Testing, End User Training Development & Delivery and System Testing.

Excellent work experience in designing Custom Objects, Custom Formula Fields, Field dependencies, Relationships, Pick-lists, Custom Tabs, Validation rules, Work Flows, Approval Processes, Page Layouts, Search Layouts to meet the client's requirement and functionality.

Strong Salesforce development experience with Apex Classes, Triggers, Controller Classes, Visualforce pages and Integrating with external sources by developing SOAP, RESTful Apex Web Services for inbound calls to salesforce.

Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts, Contact and Opportunity, Products

Experience in Salesforce Lightning framework and components.

Developed Lightning apps and components to be more interactive to end users.

Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.

Extensive experience in lead, case management web-to-lead, Web-to case, Email-to-case.

Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.

Good hands on managing Products, Categories, Product Attributes, and defining Product Visibility for Apttus CPQ package.

Proficient in Data Migration from Traditional Applications to SalesForce using Import Wizard and Data Loader Utility.

Experience in web technologies including HTML, XML, CSS, JavaScript and SOAP.

Well versed with project development life cycle, System Business Process Analysis, Requirements Study, Fit-Gap Analysis and Post-implementation support.

Involved in Integrating Big Machines-CPQ using SOAP API

Experienced in requirement gathering and estimating the hours of work based on the requirement from the client and maintaining the quality documents for all the work done till the end of the cycle.

Expertise in data modeling, design and development of mainframe applications using COBOL, CICS, IMS, DB2, JCL, VSAM.

Administrator experience in Marketing Salesforce Cloud using both Classic and Lightning versions.

Expertise with DB2 Stored Procedures Creation, Optimization and Maintenance.

Experience in working with client specific solutions like Salesforce.com Sandbox deployments, Force.com IDE, Eclipse IDE, SOQL, SOSL and various production environments.

Proficient in CMM Level 5 standards, METHOD I, and quality aspects.

Experience in Software Testing Projects, SQL Server.

Installed Apps from App Exchange, Configured and maintained user Security Permissions in compliance with organizational needs.

Education

Bachelors of Technology in Computer Science.

Certified in Salesforce.com Admin and Platform Developer-I

Technical Skills

Salesforce.com

Apex Language, Apex Triggers, Apex Unit Tests, Visual force, Salesforce Object Query Language(SOQL), SOSL, Reports and Dashboards, Data Management, Data Security, Data Modelling, UI Customization, Web Services, AJAX, workflow & Approvals, Dashboards, Custom objects.

Tools

Salesforce IDE, Salesforce Explorer, Eclipse, Data Loader. IO,

Data Import Wizard, Workbench, Sandbox and Production, Sand box testing,

Salesforce.com Communities, Salesforce Lightning Design System (SLDS), Case Management, Marketing cloud, Sales Cloud, Service Cloud, Community Cloud, Data Export, Mass Delete, Apttus, SteelBrick, Informatica etc.

VisualForce:

Standard Component Library, Custom components, Visualforce Remoting, VisualForce Remote Objects, AJAX capabilities, VisualForce templates, Standard controllers/controller extensions

Languages

Apex Language, JAVA, C, Unix-shell scripting, Ruby on Rails, SOQL, SOSL, Heroku.

APEX

Async Apex (batch jobs, future calls, schedulers), Dynamic Apex, SOQL/SOSL/DML operation, SOQL query optimizations, Custom SOAP/REST services, Integration with external SOAP/REST services, Mock Interfaces, Security and Sharing model in Apex, Apex triggers, Distributing Apex in managed Packages.

Web Technologies

HTML, XML, CSS, PHP, JavaScript, Angular JS, JQuery, JSON, Bootstrap.

Profession Experience:

Simple Finance, Portland, OR Feb 2019 - Till date

Sr. Salesforce/Lightning Developer

Responsibilities:

Requirements gathering and doing configuration and customization according to business requirement

Involved in estimation and analysis for migration from classic to lightening.

Created custom objects and custom fields in Lightning experience

Worked on preparing Technical Design Document.

Written Apex Triggers on Account, contact and opportunity to automate business process.

Written Apex Classes, Batch Classes and Schedule class according to the business requirement.

Written helper classes support for Apex Triggers.

Writing the apex code according to governor limits.

Doing bulkification of the trigger using Collections like list, set and Map.

Handling view state error in Visual force pages.

Writing relationship SOQl queries according to the business requirement.

Developed Visulaforce pages using standard controller, Custom controller and extension controller.

Worked on Soap API and Rest API to design and support web services platform.

Developed the batch process to load data from external system to Salesforce.

Sent an Email Notification to the Partner through Process builder once after approving the access to purchasing records.

Worked on agile Process.

Implemented Quote-to-Cash solution using APTTUS CPQ. Good understanding of the Apttus CPQ.

Involved in CPQ (Configure, Price& Quote) design and mapped to the Salesforce custom objects and involved in Apttus Advanced Workflow Approvals

Worked on visual force pages and its attributes.

Worked on Process builder for automating the actions such as creating and updating the custom object records.

Writing Experience in Implementation, and Support of Salesforce CRM, and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform.

Worked on Visual flow for achieving the user triggered actions for displaying customer information on the screens.

Worked on Process builder for automating the actions such as creating and updating the custom object records.

Experience in creating Lightning Components and used lightning Design System to convert existing Visualforce pages to lightning components.

Enabled Aura Framework and added Aura Attributes/Handlers for Events / Logic & Interactions

Developed lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.

Involved in using lightning, Process Builder and Workflows. Worked on customization of visual force to have Lightening Experience for desktop and mobile applications.

Worked on Batch classes and wrapper classes to improve the work efficiency.

Wrote SOQL and SOSL queries within custom controllers, extensions and triggers.

Worked on External enterprise applications with salesforce using Metadata API.

Using Metadata API to retrieve, deploy, create, update or delete customization information, such as custom object definitions and page layouts, for your organization.

Responsible for weekly and monthly data export, updates, and backup for the organization.

Used Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.

Worked on Sales cloud in opportunity management, account management.

Involved in Salesforce.com Application support activities and customizing the apps to match the functional needs of the organization.

Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.

Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.

Environment: Saleforce.com platform, Apex Language, Visualforce Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Lightning design system(LDS), Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Assurant Health, Milwaukee, WI Sep 2017 - Feb 2019

Sr. Salesforce Developer

Responsibilities:

Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.

Implementation of Data Loader for loading the data.

Multiple discussions on the requirements, issues and suggestions on solutions in relation to the SFDC environment for Proof of Concept demo and for customer endorsement.

Subject matter expert in identifying, planning and implementing new Salesforce.com and Lightning Experience features and functions new screens, workflow, force.com objects, reports and Apex code to meet business requirements.

Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.

Created a user interface using Aura components, CSS, Bootstrap for a user to enter case details and submit in to Salesforce.

Used SOQL & SOSL for data manipulation needs of the application using platform database objects and Developed UI containing angular/jQuery in Salesforce

Involved in Service cloud and Sales cloud for Implementation/Customization

Managed and maintained Marketo marketing automation platform

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.

Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

Created custom object creations with multiple record types, page lay outs, custom buttons, validation rules and apex triggers.

Deployed Customizations from Sandbox to production Environment by creating Change Sets and using the ANT Migration tool.

Created custom reports and dashboards outlining key sales metrics for upper level management and provided daily administration and support to Marketing Cloud.

Used Community cloud to build deeper relationship with customers to provide better service and assist them through online.

Business Process and Sales Process creation for Direct & Channel Sales, as well as Marketing Workflow Integration (Marketo) (Exact target).

Developed Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.

Worked with Exact Target marketing automation suite for email, landing pages, camping web analytics, lead scoring, assert management, and trigger workflow.

Created marketing campaign using Exact Target, monitor their run and reporting and configured salesforce and marketing cloud integration user along with configuration in salesforce.

Worked with Multi-Currency, Product and Price book set-ups.

Migrated data from Traditional Applications to Salesforce using APEX Data Loader and Informatica on Demand.

Built reusable UI/UX components with Lightning component framework.

Used Service Max App exchange field service for efficiently managing the customer contracts.

Built, measured and managed company marketing campaigns within Marketo, a marketing automation software.

Knowledge on APTTUS- CPQ installation of packages and APTTUS X-Author excel for migration of products, price lists and price list items into salesforce.

Worked on installing and integrating ApttusCPQ and Apttus approvals package with Salesforce Sales process.

Implemented CPQ (Configure Price Quote) solution using ApttusCPQ & Contract Management and also used Apttus CPQ to configure price and quotes for the organization based on regional prices. Managed CPQ process from both SFDC opportunity and excel.

Developed Visualforce Pages and Components to include extra functionality and developed Apex Classes to provide functionality to the visual pages.

Worked with various Salesforce.com standard objects like Users, Contacts, Reports, Dashboards

Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.

Developed triggers to support complex business process &Built custom buttons to send emails on demand.

Worked on complete life cycle of SFDC Implementation.

Agile Development Methodology was followed for the implementation.

Environment: Saleforce.com platform, Veeva, APEX Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, HTML, Java Script, Web Services, WSDL, Sandbox, Eclipse IDE Plug-ins.

Arvest Bank, Lowell AR Feb 2016 - Aug 2017

Sr. Salesforce Developer/Administrator

Responsibilities:

Worked on Salesforce.com customizations using Apex (classes, triggers and web services) and VisualForce that consists of several new data integrations and customizations are done to B2B Salesforce.com.

Customized and implemented the Web Services through WSDL in the Salesforce.com for outbound messaging.

Used SOQL and SOSL statements within the custom controllers, extensions and triggers properly to avoid Governor Limits.

Worked on Echosign API which enable users to send contracts for signature either by electronically or by fax directly from Salesforce.com standard objects.

Supported the portal team for portal development with page flows.

Installed Salesforce App Exchange (Knowledge Module) Application, configured and maintained user security permissions in compliance with organizational needs.

Designed, and Implemented the Custom objects, Entity-Relationship data model, Page layouts, Custom tabs, Components to suit to the needs of the application.

Created user Roles and Profiles and given them Security controls and shared settings.

Implemented pick lists, dependent pick lists, lookups, junction objects, master detail relationships.

Work as a product expert for salesforce based Apttus CPQ solution.

Hands on experience in Developing custom applications and perform testing using Salesforce.com APEX.

Designed and developed workflow rules and Approval process for the application by implementing custom formulas for various tasks and Email alerts as per the requirement.

Developed several Custom Reports to better assist managers and also report folders to provide report accessibility to appropriate personnel.

Customized Dashboards to provide daily forecasts and track opportunities, deal registrations and customer engagement.

Designed various types Email templates for auto response to customers.

Used the sandbox for unit testing and assisted Business Users in CRM Deployment validation testing.

Involved in the training sessions to the internal business users to use the application and develop their own custom report.

Worked with CRM Application Development Team to complete development, test support and deployment activities.

Modified the sharing model as required leads and case setup, managing email and mail merge templates.

Experience on Lightening pages with lightening style sheets.

Experience on version control system Git to handle project and worked with JIRA ticket handling system.

Environment: Saleforce.com Platform, Apex Language, VisualForce (Pages, Component & Controllers), Triggers, Workflow & Approvals, Reports, Dashboards, EchoSign, Eclipse, Data Loader, Informatica, SVN, Force.com Migration tool, Windows.

TCS, India Mar 2013 - Dec 2015

Java Developer

Responsibilities:

Involved in analysis, design and development of IBA application and developed specifications which include Use Cases, Class Diagrams, Sequence Diagrams and Activity Diagrams.

Developed server side applications using Servlets and JDBC.

Used Eclipse as IDE for building the application.

Involved into coding using core java technologies like inheritance, abstraction, etc.

Deployed applications on JBoss server.

Extensively configured the build files to different Environments.

Developed Session Beans which encapsulates the workflow logic.

Routed credit card and debit card information from third party using Web Services like WSDL and SOAP.

Developed EJB components for middle tier component implementation and business logic implementation.

Used JUnit for Testing.

Developed web pages by using HTML, CSS and JavaScript.

Developed SQL database scripts and written Stored Procedures and Triggers.

Created User guide and application support document.

Involved in regression testing, evaluating the response times, and resolving the connection pooling issues.

Environment: Core Java, JDK, Struts, JDBC, HTML, CSS, JavaScript, Servlets, SQL, JBoss, JUnit, MySQL, Tomcat.

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