Customer Service Sales

Fou Sengh Aylanh Chao

**** ******** **. *.*. Salem, OR 97305

(Cell) 503-***-****

(Home) 971-***-****

E-mail: *******@****.***

Education

• High School Diploma (2003)

• Chemeketa Community College (2003-2005)

Experience

Abercrombie & Fitch 11/2010 - 02/2019

Assistant Manager Hillsboro, OR

• Assisting with overseeing store operations, sales floor, and back office (admin)

• Ensuring excellence in customer service and enhancing store experience

• In charge of visual merchandising, overseeing sales, and inventory control

• Creating and monitoring schedules and processing and auditing payroll weekly

• Balancing registers and preparing night deposits

• Recruiting, review job applications, interviewing applicants, hiring, training and developing associates

Luggage Factory 01/2007 – 10/2010

Assistant Manager/Key Holder Woodburn, OR

• Serviced customers upon entering and leaving store

• Engaged with customers about their concerns with travel limitations of luggage’s

• High-level Professional Sales

• Complying to all rules and regulations measures to ensure the safety of customers & coworkers

• Handled cash register throughout the day then balanced daily

• Bend/twist at the waist and knees was a daily routine

• Lifting and working in a fast-paced environment, under substantial pressure, while maintaining attention and concentration for long extended periods of time.

NIKE Inc. 07/2003 - 02/2006

Sales Associate Woodburn, OR

• Greet customers

• Processed phone & online orders

• Worked along-side shipping & receiving with minimal supervision

• Helped customers with both men& women’s athletic apparel

• Involved with store updates, and inventory maintenance

• Interaction on a daily basis with customers, coworkers, and management

Skills

} Management & Team Leadership

} Visual Merchandising

} Cash Handling

} Customer Service Sales

} Recruitment/Retention

} Training & Development

} Loss Prevention & Inventory Control

} Data Entry 60 WPM

} Ability to Multi-Task with Strong work ethics

} Proficient with all Micro-software’s including intranet

} Excellent Grammar, Reading, Writing, and Spelling

References upon requests

Contact this candidate