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Administrative Assistant Customer Care

Location:
Orlando, FL
Posted:
April 03, 2020

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Resume:

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*** ******* ****, ***** *******, CT

adcl9g@r.postjobfree.com

860-***-****

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**/****

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Major in Theatre, focus on Acting and Dance • Willimantic, CT Minor in Communication, focus on Public Relations

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Can manage large groups Phone skills

POS & other technological system knowledge Public speaking Dependable Willingness to learn

Excel Microsoft office

Customer care Customer service

Organizational skills

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08/2019 - Present

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Costume Host/Hostess • Orlando, Florida

Build and maintain costume pieces for character performers, tend to performer base, laundry, assist performers with costuming needs, assist fellow cast members with daily operational wardrobe needs, use of specialty software.

07/2018 - 08/2019

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Office Assistant • Hartford, Connecticut

Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members, updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current, created and maintained spreadsheets and developed administrative and logistical reports, produced professional and error-free letters, presentations and spreadsheets, processed human resources and insurance related paperwork efficiently to support smooth office procedures, maintained business records by updating customer information, organized files, developed spreadsheets, faxed reports and scanned documents, collected payments, issued receipts and updated accounts to reflect new balances.

05/2017 - 08/2019

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Entertainer • Agawam, Massachusetts

Character escort, show host, onstage character performer. Responsibilities include line and crowd control, maintaining safe environment, performing onstage, and meeting & greeting guests while playing a character role.

01/2016 - 04/2017

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Hostess and Server • South Windsor, CT

Hostess responsibilities include greeting guests, following seating chart and order, seating guests, answering the phone, taking and packing and take out orders, managing wait list, and cleaning the front of the restaurant, basic POS system use. Waitress responsibilities include greeting guests, answering menu questions, taking orders, inspecting meals for accuracy, serving guests, basic POS system use.

10/2015 - 12/2015

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Phonathon Caller • Willimantic, CT

Calling ECSU alumni, updating their contact information, building rapport, discussing current events happening at university, making fundraising pitches, asking alumni for donations, collecting credit card information.

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English Spanish



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