Developer Tableau

Luke A McDiarmid

****.*********@*****.***

**** *. ******* *** ** 60626 ©231-***-****

www.linkedin.com/in/luke-a-mcdiarmid

PROFESSIONAL EXPERIENCE

Allstate Insurance Co. Northbrook, Illinois

Leadership Development Program July 2018 - Present

2nd Rotation - Encompass Portfolio Management – Continuous Improvement Consultant July 2019 – Present

●Collaborated across different business areas within Encompass to develop an understanding of the independent agency marketplace, day to day operations, and critical thinking behind business decisions

●Diagnosed improvement opportunities by analyzing survey data with Tableau from employees and agents

●Partnered with Change Agent team to create a hybrid CI implementation approach tailored to the Encompass business structure

●Designed and built performance boards for Encompass leaders, starting with the company president, then to front line leaders

●Trained and provided coaching for leaders throughout Continuous Improvement journey

1st Rotation – 360 Finance - Reporting Business Intelligence Consultant July 2018 – July 2019

●Designed, built, and automated reporting dashboards in Tableau for field claims service leaders in multiple disciplines within claims

●Constructed, coordinated, and facilitated beta-tester trainings to gather feedback and continuously improve reporting dashboards

●Developed countrywide training upon completion of beta-testing phase

●Validated data using SQL Developer

●Provided Tableau design support for various ad hoc requests

PGA of America Charlotte, North Carolina

Merchandise Intern Summer 2017

●Partnered with 16-member intern team that assembled and operated a 43,000-sq. ft. merchandise store at the 2017 PGA Championship, store was the most successful to date with sales of over $10 million

●Managed and coordinated 20 volunteers at a time, delegating specific roles to volunteers based on skillsets and store needs during high volume hours during tournament week

●Assisted individual vendors with product sales to customers during high volume store hours

EDUCATION

Lawrence University, Appleton, WI June 2018

Bachelor of Arts in Government, Minor: Economics GPA: 3.3/4.0

TECHNICAL SKILLS AND LEADERSHIP EXPERIENCE

Technical Skills

●Advanced in Tableau, Excel, & PowerPoint

●Proficient in Microsoft Office: Word, SQL Developer, Visio

Leadership Experience

Lawrence University NCAA Hockey 2014 - 2018

●Awarded Most Dedicated Team Member (2014 - 2015)

Lawrence University Honor Council Co-Chair 2015 - 2018

●Nominated and elected out of over 100 students to serve on a 10-member council to convene on hearings regarding alleged violations of the Honor Code

●Collaborate with council advisor and other Co-Chair to determine if cases have merit

●Schedule sanctioning conferences and hearings between faculty, council members, and students

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