Post Job Free

Resume

Sign in

Customer Service Marketing

Location:
Manhattan, NY, 10013
Posted:
April 03, 2020

Contact this candidate

Resume:

MERCER PIPA

** ***** ** *** ****, NY ***** 917-***-**** adcl3o@r.postjobfree.com

EDUCATION

American University, Kogod School of Business Washington, DC Bachelor of Science in Business Administration May 2022 Specialization: International Business, Minor: Chinese Accumulative GPA: 3.63

Lorenzo de ’Medici Florence, Italy

Concentration in Italian Language Studies August 2019 Coursework: Intensive Intermediate II Italian Language & Culture

WORK EXPERIENCE

The Corcoran Group New York, New York

Intern May 2019 – July 2019

• Interned for New York City’s top broker, and member of Corcoran’s Presidential Council, Julie Pham

• Designed 15+ show sheets for Pham’s current listings and created detailed lists of 50+ contacts containing information on qualified companies providing apartment up-keep services

• Recorded sales meetings, attended marketing events in Ms. Pham’s place, and shadowed Ms. Pham while consulting with high-end clientele

Bubby’s New York, New York

Hostess May 2019 – July 2019

• Supervised a four-star restaurant and responsible for up-keeping Bubby’s reputation through customer service

• Organized and scheduled reservations for 50+ customers daily over the phone and through OpenTable

• Multi-tasked escorting guests to their assigned tables while receiving phone calls, taking GrubHub orders, communicating with Bubby’s kitchen, and preparing pie orders from BentoBox WeR2 New York, New York

Junior Associate July 2017 – August 2017

• Promoted and sold 15+ luxury art pieces by contemporary artists, produced WeR2, at New York Now Art Fair

• Persuaded and educated 20+ potential customers on historical and artistic context of each piece

• Coached by owner of WeR2, Sara Meltzer, in a 2-week program on client relations

LEADERSHIP EXPERIENCE

Peer Mentorship Program New York, New York

Head of Organizational Team August 2017 – May 2018

• Constructed classes for more than 60+ freshmen students about time management, communication skills, and decision making while teaching a weekly class of 12 freshmen students

• Trained in an intensive 2-week program on how to teach, support, and interconnect a class with Hallways, an organization who focuses on tackling concepts such as substance abuse and bullying

Avenues the World School: Syria Symposium New York, New York

Head of Marketing Team February 2017 – May 2017

• Co-created Syria Symposium in Avenues: New York hosting 100+ people to focus on the Syrian refugee crisis

• Raised more than $1,500 for White Helmets, a non-profit organization helping Syrian refugees

• Recruited speakers from UNICEF, the Office of Special Representative of the United Nations on Sexual Violence in Conflict, and a Syrian refugee to discuss this topic SKILLS AND INTERESTS

Languages: Mandarin Chinese (Intermediate/Advance) and Italian (Intermediate)

Acknowledgements: Dean’s List (2019), Member of National Honor Society of Collegiate Scholars (2018 – present)

Extracurriculars: Co- Director of Career Development for Chi Omega Eta Lambda Chapter (2019 - present), Member of Forté Foundation’s Rising Stars (2020), Member of Undergraduate Women in Business (2018-2019)

Computer: PowerPoint (Advanced), Excel (Intermediate/Advanced), Tableau (Intermediate), RapidMiner (Intermediate), SQL (Intermediate)



Contact this candidate