Store Manager Sales

Jennifer Giacopelli

Orange County, CA ***** 949-***-**** ******************@*****.***

Furniture For Life Boulder Colorado

Regional Market Manager, California Region 2018- Current

Developed and maintained a regional sales staff by recruiting, selecting, orienting, and training employees.

Advised senior management on sales direction, competition, and market trends.

Educated sales team with regular strategy, training, and best practices meetings.

Developed efficient and creative sales strategies for the assigned territory and target setting for the sales team.

Ensured customer satisfaction regarding all aspects of supply chain management.

Created a work environment that supports innovation, creativity, teamwork, and diversity in order to enhance the region’s ability to recruit and retain high caliber individuals.

Through direction and example, continuously reinforced strategic role clarity, teamwork and the core values .

Actively recruited and managed top talent and aggressively address job fit / performance issues in support of a high-performance culture.

Brookstone South Coast Plaza / Costa Mesa, CA

Associate District Manager 2015-2018

Store General Manager 2011-2015

Hired, promoted and trained all store managers in the L.A. South District

Presented strategies to under performing store managers to raise sales and improve K.P.I.

Planned and conducted weekly conference calls for under performing store managers

Held weekly store visits within the District for training and development

Elevated South Coast Plaza store to #1 in sales out of 300 locations in company,

Awarded “Store Manager of the Year” as a result of superior sales and customer satisfaction results.

Excelled at building and motivating management and hourly teams.

Developed entry-level associates to leadership positions

Recognized for key role in elevating South Coast Plaza store to achieve #1 in the company in massage chair sales

Jennifer Giacopelli

Orange County, CA 92694 949-***-**** ******************@*****.*** Z Gallerie South Coast Plaza / Costa Mesa, CA

Store General Manager 2008-2011

Advanced through promotions to become store manager of Flagship store

Maintained a bench of highly qualified and promotable assistant managers

Maintained high visual standards in high profile store

Achieved growth and hit sales targets by successfully managing the sales team

Managed recruiting, objectives setting,coaching and performance monitoring of sales representatives

Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

Present sales, revenue and expenses reports and realistic forecasts to the management team

World Market Mission Viejo, CA

Store General Manager 2003-2008

Opened and ran brand new store in Chino and was quickly promoted to a higher volume store in Mission Viejo. Oversaw complete remodel and test of new rebranding .

Recognized as one of store’s “rising stars” (elevating sales, margins, staff retention and customer satisfaction by as much 45%), resulting in selection to complete World Market renowned store manager trainee program.

Southern California area recruiter responsible for hiring, on-boarding and training new store managers

Maintained a staff of 75 to 100 individuals during the holiday season Effectively maintained a high level of merchandise flow daily to the sales floor while adhering to high visual standards

References available upon request

Ability to Relocate

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