Assistant Customer Service

Career Objective

Seeking a challenging position within an organization where my management and communications skills can contribute to its continued growth. Offering 5 years’ plus of hands-on client experience. Providing high-quality managerial support, inventory management, sales floor and back office coordination.

Skills Summary

Report Preparation

Written Correspondence

Marketing & Sales

Hiring/Recruiting

Store Opening/Closing

Computer Savvy

Customer Service

Scheduling

Front/back Office Operations

Inventory Control

Professional Presentations

Product Store Transfers

Data-Entry

Employment History

TUMI Westfield Mall – San Francisco, CA Full Time Assistant Manager Aug 2016-Presnt

Staff Development, Visual Lead, Sales Coach

Inventory Control: processing (Transfers In-Out/RTV), LP

Daily operations, MTD audits, data entry stats, etc

Store calendar managing

LVMH –SEPHORA HQ/Flagship –San Francisco/Emeryville, CA

Full Time Color Lead April 2012 to June 2016: Assistant to Operational Coordinator at SFC Feb 2016 to Nov 2016

Corporate Visit: (Color) walk through

Inventory Control: cycle counts/shipment, scan caption,

Color Assortments/update met deadlines etc

Store schedule/daily zone charts/associate references checks etc

Professional Development

CITY COLLEGE OF SAN FRANCISCO– San Francisco, CA

General Education Jan 2009-July 2011:

Microsoft Office:

Word, Excel, PowerPoint, Outlook

Fashion Merchandising:

Merchandising, Retail Buying, Show Production, Visual Presentation,

Advanced Styling, Textiles and Fabrications

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