Kevin Henderson Perez

*** ** ** ***. ******** Pines, Fl. 33025 · Mobile: 786-***-**** · adckrx@r.postjobfree.com

SUMMARY: Ambitious, well-rounded hard worker with good moral values and professional ethics that is determined and self-motivated to produce quality work and perform exceptionally with organizational abilities in a timely manner; possess strong social, creative, data processing, critical thinking, and media skills to thrive in an office environment and ready to improve any business.

EDUCATION: Florida International University Miami, FL

Bachelor of Science in Information Technology May 2012

Minor in Business

-GPA: 3.3 / 4.0

Miami Dade College Miami, FL

Associate of Arts in Information Technology May 2010

-GPA: 3.6 / 4.0

WORK EXPERIENCE:

Easy Clocking Miramar, FL

Database Engineer November 2012 – March 2020

Maintain, support and report on the data integrity of all client and internal databases with Microsoft SQL Management Studios using complex SQL queries and stored procedures.

Data patterns and specified entities reported on Microsoft Excel, using functions when necessary.

Facilitate technical support on clients’ databases associated to their time and attendance software, the company’s selling product.

Manage clients’ sensitive data migration.

Manage and maintain the data integrity of clients’ virtual account balances.

Designed and developed the company’s internal business application in the C# programming language within the ASP.NET framework with the use of HTML5, CSS3, JavaScript, JQuery and SQL on Microsoft Visual Studios.

The application being part Customer Relations Management (CRM) and part sales management includes many vital aspects of the company’s day-to-day business such as prospect (lead) generation, quote creation, invoice processing, email delivery, order fulfillment, analytical reporting, technical support handling, payment processing, and more.

Service, update and scale the application according to well-defined specifications according to company requirements and exponential growth.

Support all error handling of the application.

Picture Marketing Doral, FL

Quality Assurance Intern May 2012 – October 2012

Manually test beta software of the company’s application on the iOS and Android portable device platforms.

Documentation and reporting of all bugs relating to the user interfaces, functionalities, and desire features to better enhance the user experience on the company application on iOS and Android platforms.

Contact the application developers with any feedback regarding the reported bugs, features, and any major crash reports.

Answer technical support calls from clientele with questions regarding, or in need of training with, the company software-enabled cameras or the iOS or Android application.

Capture, documentation and presentation of appropriate support documents, instruction manuals and training videos.

Citrus Health Network, Inc. Hialeah, FL

Data Processing Clerk March 2007 – May 2012

Input all outpatient documentation after insurance coverage verification of the clientele.

Contact referring staff and Juvenile Probation Officers about any confidential issues with referrals sent

Rectify any inaccurate data in the systems

HONORS/ACHIEVEMENTS

Florida International University

Florida Bright Futures Scholarship

oMedallion Award recipient

Delta Epsilon Iota Honor Society

oActive Member

oExecutive Board Member – Social Media & Communications Chair

Post/update events, meetings and Career Fair workshops online via the society’s Facebook and Twitter

Answer/reply to members questions, comments and concerns via the society’s email, Facebook or Twitter

Forward appropriate emails to the corresponding Executive Board members

Miami Dade College

Florida Bright Futures Scholarship

oMedallion Award recipient

Top 15% of Graduating Class

SKILLS:

Fluent in English and Spanish.

Excellent writing and grammar skills.

Familiar ASP.NET Framework.

Well-versed in Microsoft Visual Studios, Microsoft Office and Microsoft SQL Management Studios.

Intermediate knowledge in markup languages (HTML5, CSS) and the C# computer programming language.

Exposed to other computer programming and scripting languages (C++, PowerShell).

Broad expertise in desktop and mobile operating systems (Windows XP and newer, iOS 3 and newer).

Expert in SQL database design, querying and stored procedure, along with complex Microsoft Excel functions.

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