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Customer Care Mechanical Engineer

Location:
Kitchener, ON, Canada
Posted:
April 01, 2020

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Resume:

SHAHIN BABADI AGHAKHANPOUR

*** ***** ***** *****, *********, ON N2P 0H5

519-***-**** adckri@r.postjobfree.com

https://www.linkedin.com/in/shahin-babadi-aghakhanpour-232327154/ Summary

Mechanical Engineer with over 15 years’ experience in the field of Industrial Robots, focusing on new robotic system solutions. Extensive experience in simulation, programming, operations and maintenance with industry leaders such as ABB, Fanuc, KUKA and Hyundai Robots. Effective at engaging in technical negotiations, communications, technical support, customer care and preparing engineering reports to add value for organizations.

Technical Skills

CSA Z432 Safeguarding of Machinery

Operation & Programming of Industrial Robots

Installation & Commissioning of Industrial Robots

Automation & Control System Concept, Commissioning on Site

Repair & Maintenance of Industrial Robots & Floor Cleaning Robots

Troubleshooting and Fault Tracing of Industrial Robots & Floor Cleaning Robots

Operation & Programming of Collaborative Robots

Able to work with and edit in PLC & HMI programs and Robot Networking

Able to work with Power & Pneumatic Tools (Bosch, Atlas Copco, …) & Hand Tools

High-Pressure Pumps for Water Jet Applications

Robotic welding and painting applications.

Professional Experiences

Senior Technical Support Specialist

Avidbots Coproration, Kitchener, ON

Producer of Floor Cleaning Robots

Provided a high level of customer care and technical support to existing customers in the entire world.

Engaged in mechanical, electrical and software maintenance and repair for NEO 1.5 & NEO 1.7 (Floor Cleaning Robots)

Outlined troubleshooting procedures in order to reduce the failure time.

Visited customer sites to perform repair services thereby building and enhancing business relationships

Mar. 2019

Mar. 2020

Regional Technical & Sales Director

ATN Hoelzel GmbH., Dresden, Germany (Headquarter)- Tehran, Iran (Territory) Developer of Complete Robotic Solutions in Automotive industry, Producer of Glazing Equipment, Designer and Integrator of Robotic Applications

Authorized person to market the products and engineering services to the old and potential customers in the geographic territory of the Middle East.

Built relationships with old & new customers to understand their requirements and objectives.

Following the technical issues with customers to give them the solutions in the sectors of Robots, Dosing Pumps, and Nozzle Cleaning Systems & Fixtures.

Succeeding in selling spare parts, equipment and performing equipment mechanical services with old customers.

Oct. 2016

July 2018

Robotic & Automation Director

SAIPA Expansion Engineering Co. (SEECO), Tehran, Iran Contract management of all engineering projects at Saipa Automotive Group

Responsibility for designing/selecting robotic systems, run simulation, implementation, commissioning and programming for robotic projects.

Supervision of several robotic projects (water jet, welding, painting, glazing …)

Project management, internal maintenance projects & major contractor projects

Support and assist maintenance team in troubleshooting difficult breakdowns and equipment failures (Robots & application equipment) in Automotive Production Shops.

Planning to attract new customers for robotic training (Operation, Programming & maintenance) and perform the training.

Providing of Technical & Commercial Proposals.

Providing of Tender Documents and Technical Reports List of main Robotic Projects

- Programming, Commissioning & Finishing of a full Automatic Gluing & Inserting of Car Glasses at SAIPA KASHAN (with ISRA Vision with 2 ABB Robots – IRB 6650 (IRC5))

- Head of Maintenance Team for 10 Painting & Welding Robots at BONRO Co.

(ABB, IRB 6600 & IRB 5400)

- Repair & Maintenance Project of 3 Body Shops at PK Co. (4 ABB Robots - Welding)

- Supervisor of Execution of a Painting Robots Project at SAIPA Co.

- Supervisor of 2 Gluing Robotic Projects at PK and SAIPA.

- Implementation, Programming & Commissioning of Robotic UBS Cell at SAIPA Co.

- Installation, Commissioning & Programming of Robotic Skid Cleaning at PK Co. (HHI Robot)

- Installation & Commissioning of High-Pressure Grating Cleaning at PK.

- Installation, Commissioning of an ABB Robot in a Foam Injection Project. (IRB 6400)

- Head of Maintenance Team for 15 ABB Painting Robots at PK Co. (IRB 5400)

- Programming, Commissioning & Finishing of a Glazing Robotic Cell at IKCO (KUKA)

- Installation, Commissioning of Grating Cleaning System at Pars Khodro.

- Supervising of Installation & Commissioning of 15 ABB Painting Robots at PK Co.

- Cooperation in 3 Laboratory Robotic Cells (ABB Robots) at SEECO Dec.2003

Sept. 2016

Education

Master of Mechanical Engineering – Applied Mechanics 2001 Shiraz University, Shiraz, Iran

Courses & Technical Certificates

- Universal Robots, Operation & Programming (Online Course)

- Technical Courses of ATN Systems & Sales Requirements, ATN Hoelzel GmbH, Germany

- HI-TE, new Special System for Paint Robotics Application at SAMES Co. in France.

- Advanced Hyundai Robots Operation & Maintenance Course held in South Korea.

- Mechanical & Electrical Maintenance of High-Pressure Pumps of HAMMELMANN Co. in Germany

- The Operation, Programming, and Maintenance of ABB Robots in ABB France

- Special Training for SAMES Technologies Co. Systems in France

- Preliminary Training Course of SIEMENS PLC Systems

- Head of Maintenance Team for 15 ABB Painting Robots in PK Co. (IRB 5400)

- Supervising of Installation & Commissioning of 15 ABB Painting Robots in PK Co.

- Cooperation in 3 Laboratory Robotic Cells (with ABB Robots) Computer Knowledge

Microsoft Office

Microsoft Project

CAD Drawings

Solidworks,

Robotics Software



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