Wintel, VMware, Citrix, Patch Management, AD, Zerto, IIS

Sathish Kumar R

Infrastructure Engineer :***********@*****.*** : +919*********

OBJECTIVE:

Desire a position with Challenging responsibilities that enables me to apply my experience and analytical skills to contribute to the company.

PROFESSIONAL SYNOPSIS

Overall 16+ year of experience in Windows / VMware administration handled multiple levels of project supporting infrastructure solutions, System Operations, Leading team.

Experienced in all phases of windows infrastructure plan, design, install, migrate, upgrade and automate.

Best practice assessment of infrastructure focusing on quick and comprehensive assessment for the performance of the organization.

Experience in establishing best practices and guidelines for selecting, Standardization, Optimization of IT Infrastructure.

Mentoring Associates on team tasks and managing cross-functional teams in multi-environments

Proven ability to understand customer business requirements and convert to technical requirements and solutions

Experience in Delivering improvements, service excellence in a cost-effective way that deliver greater value to the customer.

Team management and resource alignment according to project requirement.

Technical Skills:

Operating systems: (Managing & supporting Datacenter operations) Infrastructure Support for Windows server 2000/2k3/2k8/2012/2016/2019

Tools: (Install/Configure/Manage/Troubleshoot) Active Directory services, DNS/DHCP/GPMC/Symantec Altiris.

VMware vSphere Suite 6.x, 5.x

Citrix Xendesktop 7.x

Zerto – DR solution & DC migration.

OKTA single Signon.

Hardware: IBM, DELL & HP

IIS 5.0, 6.0, 7.x and 8.

Cloud: AWS

Technical Training and Certifications:

VMware Certified Professional 6.7 - Data Center Virtualization (VCP6.7 – DCV)

AWS Certified Solutions Architect - Associate

Microsoft Certified Professional (MCP Win2k3)

Citrix Xendesktop 7.x CCA(expired)

Zerto Certified Professional Advanced

OKTA Administration Trained

AWS Trained

Trained in Devops Tools such as GIT, Ansible, Jenkins, Maven, Sonar, Terraform, Docker.

IBM lotus notes domino7 system administration operating fundamentals

Windows Advanced Troubleshooting - from Microsoft Premier Support.

IIS 7/7.5 Admin & troubleshooting Workshop - from Microsoft Premier Support.

Work Experience:

Working for IFF India Pvt Ltd

Designation

Infrastructure Engineer

Period

21-10-2014 - Present

Client: IFF India Pvt Ltd

Roles and Responsibilities:

Key member of Infrastructure Engineering team responsible for End-to-End Infrastructure Service Delivery.

Work with management on the design and overall Wintel and Virtual Infrastructure(vsphere 6.5).

Plan, design and implement new projects and drive towards closure.

Identifying Technical depletion, recommending appropriate upgrade or refresh and implementing.

DR Management Using Zerto 6.0

Server Patch Management using Symantec Altiris

Work closely with security Operations on Fixing Vulnerability & security related issues on servers.

Any escalated requests will be analyzed for root cause with a documented solution to avoid repeated escalation.

Co-ordinating with vendors for purchase of Hardware (Upgrade/Refresh)

Provide support for escalated issues.

Implement, Manage, Migrate Citrix Xendesktop(used for Hosting Application).

Technical Document preparation for Level 2 & 1 support teams.

Manage Converge Hardware.

Firmware Upgrade using DELL OMSE

Key Achievements: Migrated Data Center Using Zerto,

VMWare vsphere upgrade from 5.5 to 6.5,

Citrix Xenapp 7.0 to 7.15 LTSR,

Branch Office Upgraded to DELL VRTX Hardware OS refreshed on nearly 69 locations.

Plan and Integrate M&A companies

CSC India Ltd – Client :FORD Motor Company

Designation

Senior server Admin

Period

Mar 2011 to Oct 2014

Roles and Responsibilities:

Provide Project and Remote infrastructure Operation support like Hardware, OS, and IIS as primary.

Primary focus will be providing operational support for the Enterprise open system operation (EOSO) which hosts more than 5000 windows servers with highly available web applications.

IIS server: we have HIGH –Tech setup on IIS servers, here we have supporting for three environment 1) developer testing environment 2) QA 3) Production environment, we are responsible for full infrastructure support for client.

Raising / Attending technical discussions through bridge calls along with other teams for root cause analysis including identification, resolution, escalation, referral and follow-up with vendors.

Create websites, Virtual directories (VD) in web farms, and implementing SSL on intra and internet websites.

Work with application developers to provide assistance on implementation of IIS based .Net and ASP based applications and Server integration /migration.

Build Server based on the business requirement.

Work with client, project team and developers of IIS based applications to ensure timely production deployments, application stability and availability.

Involve on DR test before the Project get launch in production and Periodic test for Application once in a month.

Trouble shooting all type of issues with Windows OS and IIS server on the all environment.

Back up: in our environment CBMR back up and Tivoli backup we are responsible for troubleshooting backup issue on server side.

MPHASIS LTD - Client :General Motors

Designation

Specialization Sr Infrastructure [India]

Period

Aug 2009 to Mar 2011

Roles and Responsibilities:

Providing support for Windows 2003 & 2008 OS version.

Providing operational support for H/W issues.

Remote Management of servers using RDP, ILO and DRAC.

Restoring Server using Symantec BESR 8.2

Providing High Availability support for SQL Database & other Customized application.

Planned and implemented cross forest Authentication by creating and Nested over3000 AD Groups.

Routine patching for Microsoft Products and ESX hosts.

Coordinating with Network team for configuring Web servers into BigF5 Load Balancer Device.

Installing and Configuring SSL Certificates in Websites & SFTP servers.

Responsible for rebuilding of server and restoring with recent backup.

Managing & planning File replication between web servers through DOUBLETAKE software & command Scripts.

Creating websites, virtual directories in IIS web servers. Implementing SSL for both Intranet and Internet Sites.

Troubleshooting the IIS related issues.

Creating FTP site and virtual directories for FTP users.

Registering and configuring COM+ applications.

Installing and Managing Globalscape EFT server (SFTP Server).

Resolve alerts indicating Server performance, Hardware issues, Server availability, Cluster and critical errors through MOM Agent.

Coordinating with Backup team for any backup failure and restore.

Review all performance related reports for capacity planning purposes to ensure there is enough capacity for current and expected growth.

Ensure all the devices, OS & software are running with current Firmware updates and latest patches.

INFO Services - Client 2: ABB Ltd, Client 1 : Bharathi Airtel Ltd

Designation

Senior Server Administrator

Period

Jan 2004 to July 2009

Roles and Responsibilities:

Installing, Managing & Troubleshooting OS

Monitoring Event log tracing for trouble shooting.

Installing Service Packs and updates.

Managing Active Directory Service (administering ADS; child Domain) according to site standards and managing the clients respectively.

Group policy management (GPO)

User id creating, validation, Rights Management (internet proxy & vpn axis).

Installing IIS for application support.

Configuring SMTP for Mail Routing.

Ftp Mirror site for MacAfee Dat update on clients all over India.

Reporting Using ePO Server & trouble shooting the issues.

Configure Network teaming for HP & IBM servers

Migrating all active directory clients and defining subnets on ePO server for centralized management of antivirus.

Domain Naming Service (DNS).

Dynamic Host Configuration Protocol (DHCP).

Remote Maintenance using Netop Remote Control and Microsoft Remote Desktop (RDP), Remote control tools.

Configure Raids Using IBM Raid Manager & adding storage.

Testing Application and patches on Quality servers. Before Implementing to Production environment.

Backup using TSM client.

Monitoring the backup status and media status on daily basis.

Nt-Backup (ERD) & Recovery Using ERD

Planning / configuring and maintaining DFS for the country.

Co-coordinating with team and team leads for planning the activities.

Co-coordinating with global team for AD activities for better performance and best availability to customer 24/7.

Maintaining change requests as a part of Process & procedure.

Monitoring and maintaining offsite media movement.

Performing SHC Periodically & Validating Health check as per GSD331 (OS and Subsystems Hardening)

Planning Backup policy for the company.

Planning Redundancy for the service availability.

Troubleshooting / resolving major issues arising on servers.

Client 1 : Bharathi Airtel Ltd

Roles and Responsibilities:

Responsibility for all aspects of administration and performance tuning which includes: Maintenance, user management, user access privileges, Backup, recovery, Performance

monitoring, checking event log periodically & giving solutions

Providing support for all server’s side issues and failures

Managing Active Directory Services, DHCP servers & File and Print servers.

Creating and implementing Group, Local & Domain Security Policies

Maintaining & administrating intranet Ftp & web sites

Blocking vulnerabilities in all servers detected by Nessus vulnerability scanner

Handlings WSUS services for applying Microsoft security & critical update for all Workstation PC’s.

Applying Basic Hygiene in all Servers and over Group policies.

Preparing virus affected clients report and clean the affected clients by coordinating with

helpdesk engineers

Implementing a backup strategy for mission critical servers by using Veritas & NT

Backup

Implementing security settings as per IBM GSD (OS Hardening)

Analyzing monthly helpdesk calls, find the reason and source of most often registered

calls & giving solutions

Maintaining OS patch, Backup, SOD & ID Creation Registers

Analyzing monthly helpdesk calls, giving solutions for most often registered

Calls & maintaining 100% SLA.

Maintaining VA(Vulnerability Assessment) chart and ensuring vulnerable free site.

Maintaining Sod’s(Security Override Document) and Antivirus Updates (for both

Servers & desktops.)

Installing Patches on Windows Servers according to the Advisories.

Tivoli End Point Installation For servers.

Academic Profile:

Bachelor of Business Administration (2002 – 2005)

Madras University, Chennai

Personal Information:

Name : Sathish Kumar.R

Date of Birth : 07-03-1984

Nationality : Indian

Contact No. : 984**-*****

Permanent Address : No 42 Swamybathan St, Nammalwarpet,

Chennai – 600 012.

Present Location : Chennai

I here by declare that all the information furnished above is true and to the best of my knowledge.

Date :

Place : Chennai. (Sathish Kumar)

Contact this candidate