Carol Fried, PMP
**** **** ***** **** *******, NC 28027 980-***-**** ************@*****.***
Career
Result driven PMI certified program/project manager with over 15 years of experience. Expertise in coordinating diverse teams while meeting project objectives to meet SLA’s and customers’ requirements. Organized and detail oriented while mentoring and motivating team members to meet project objectives.
·Project Plan Development
·Team Building & Mentoring
·Customer & Integration Skills
·Private/Public Cloud Experience
·Agile/Waterfall Methodology
·Project Ownership from Inception to Completion
·Global Experience
·Program & Project Management
·Data Center Migrations
Professional Experience
Infrastructure Program Manager,
Ingersoll Rand March 2019 – current
·Infrastructure program manage a team of 5 project managers in support of Ingersoll Rand company separation with Gardner Denver.
·Manage matrix cross-functional teams in support of the separation of AD, O365, Network, Hosting, IT Site Management, and Security projects.
·Present project status reports to senior leaders.
·Responsible for the program project plan, timeline, risks and issues in support of separating Ingersoll Rand into two companies.
·Assisted in escalating sourcing requests to keep project on aggressive track.
·Identified and documented key risks and issues to meet aggressive timelines.
·Responsible for managing the network installation of new sites and moves from project start to project closure.
·Engaged global resources, responsible for documenting minutes, management of the project plan, risks, issues and the budget in support of new sites and moves.
·Responsible for the cabling, equipment installation, equipment configuration, and IPT phone configuration.
·Manage vendors in support of the company separation and network builds.
Senior Infrastructure Project Manager,
IBM Long Term Supplemental February 2018 – February 2019
CDI (IBM) February 2017 – October 2017
Concord, NC
·Manage installation of network devices from initiation to completion in support of the Fannie Mae account (NetScaler, Nutanix, Switch upgrades, Circuit Installs)
·Managing OS Upgrades of 4,000 UNIX servers.
·Established business relationships to support the success of project implementations. Manage matrix cross-functional teams including customer architectural/engineering, IBM resources and technical vendor teams.
·Develop and maintain project plan. Manage project slippage and escalations, so aggressive timelines are met.
·Identify and mitigate issues and risks.
·Facilitate and document project status meetings for both internal and client meetings. (Role is customer facing.)
·Provide weekly status reports to project team and stakeholders.
·Verify support teams follow change control processes.
·Manage resource budget.
Business Analyst V, October 2017 – January 2018
Genesis10 (Bank of America) – Charlotte, NC
·Establishing standards and process in determining the risk value of applications utilizing the Netskope tool.
·Identify high risk application accessing the public cloud, identify application owners, and work with the application owners through the governance process.
·Responsible for meeting minutes and open action items reporting to all levels of the bank leadership.
·Provide presentations to bank leadership
Project Manager 5, August 2016 – February 2017
Signature Consultants (Wells Fargo) – Charlotte, NC
·Manage migration of applications to Azure cloud services utilizing a combination of Agile/ Waterfall methodology.
·Manage cross function teams in support of the application migrations.
·Manage project slippage and escalations, so aggressive timelines are met.
·Responsible for all project documentation including meeting minutes, project plans and project status reports.
·Document/manage risk/issues associated with application migration
Global Network Program Manager, January 2010 – July 2016
Hewlett-Packard/Hewlett Packard Enterprise– Charlotte, NC
·Managed numerous multi-scale leverage data center network infrastructure projects from project inception to project completion. Responsibility included deployments across various regions (Americas, Europe, and Asia Pacific).
·Standardized Project Management Processes and Procedures.
·Leads, mentors and distributes workload for the Virtual Private Cloud team of Project Managers and Network Engineers.
·Manage data center network migrations and network builds through all phases of the project (Initiating, Planning, Execution and Closure). Responsibilities include full project life cycle.
·Managed all aspects of the network builds including hardware and cabling procurement, hardware installation, cabling and configuration of the environment. Responsible for all aspects of the network installation of routers, firewalls, switches, and load balancers.
·Identified key project tasks to reduce the timeframe of installing a new leverage network environment by 2 months.
·Manage cross functional global project team, including but not limited to data network architects, facility resources, cabling engineers and network engineers.
·Facilitate project meetings to define project scope, project tasks, identify project risks and manage project timeline.
·Develop and maintain project plan. Manage project slippage and escalations, so aggressive timelines are met.
·Submit requests to allocate data center floor space and power requirements.
·Submit request to engage resources required for the project.
·Develop and provide executive project status reports to key stakeholders.
·Post Implementation Review / Lessons Learned.
·Demonstrates proficiency with MS Office Suite, MS Project and SharePoint.
Professional certifications & Courses
PMI METROLINA CHAPTER
PMP Certification (515858)
FLORIDA INTERNATIONAL UNIVERSITY
Bachelors in Business Administration – Finance
Miami, FL 33199