ELIUD FELIX
**** ********* *** *********, ** ****1 714-***-**** **********@*****.***
PROFESSIONAL PROFILE
Experienced obtaining approval for surgical procedures
Skilled communicating and collaborating with interdisciplinary teams
Experienced maintaining consultations and surgical schedule slots full minimizing loss of revenue
Experienced processing financial transactions, daily deposit and report tracking all deposits and payments
Co-management with other team members in follow-up care, scheduling appointments, verifying plan benefits
OR experience assisting, sterilizing instruments and setup
Bilingual English-Spanish
PROFESSIONAL EXPERIENCE
HYPERSPEED LASIK – CITY OF INDUSTRY, CA
Financial Counselor 2016-present
Experienced submitting credit applications and obtaining personal loan approval for surgical procedures
Processing financial transactions, daily deposit and report tracking all deposits and payments
Maintain separate tracking report of patients who qualified for surgery and awaiting surgery, need to book, money issue and other related categories
Verify and collect payment prior to procedure. Reconcile cash and credit card payments
Confirm or reschedule surgical appointments by phone, text and email
ADVANZ SOCIAL SERVICES– ALHAMBRA, CA
Medical Social Worker 2016- present
Provide individuals, families and groups with psychosocial support needed to cope with chronic, acute or terminal illnesses. Services include advising family care givers, providing patient education and counseling and referrals for other services
Development and implementation of Individual Plan of Care assessment and evaluation for elderly citizens
Assist and guide members regarding benefits
DESARROLLO INTEGRAL DE LA FAMILIA- DIF (INTEGRAL FAMILY DEVELOPMENT) – BAJA CALIFORNIA, MX
County Coordinator Domestic Violence and Family Therapy Services 2013 – 2016
Provided individual, group and family therapy for children, adolescents and adults
Coordinated and managed psychotherapy services for over 1,200 clients per month improving efficiency
Supervised and coached over 200 psychologists reaching 90% successful outcomes
HYPERSPEED LASIK – CITY OF INDUSTRY, CA
Ophthalmic Assistant, 2004-2010
Assisting surgeon in Refractive Procedures
Sterile set-up of OR- cleaning and sterilizing instruments
Stocking, inventory and ordering of surgical supplies
Prepare patients for surgery: inform consent, explain procedures
Implemented inventory system for surgical supplies decreasing waste by 50%
EDUCATION
CENTER FOR HIGHER STUDIES IN CRIMINAL SCIENCES Master of Arts in Psychology 2015
And PSYQUIATRIC INSTITUTE OF BAJA CALIFORNIA
UNIVERSIDAD DEL VALLE DE MEXICO – MEXICALI, MX Bachelor of Science Psychology May 2013
UCLA JULES STEIN EYE INSTITUTE – LOS ANGELES, CA Ophthalmic Assistant June 2004
ADDITIONAL SKILLS
Experienced Public Speaker – Fully bilingual in English and Spanish
Highly proficient in Microsoft Office, Word, Excel, PowerPoint, Outlook