Warehouse Management, supervisor

**** * **** *** ****; 574-***-****

Phoenix, Az. 85009 Email: ******.****@*****.***

Kathie Rios

PROFILE

Dedicated, quality-focused professional, offering strong qualifications in, Customer Service, Shipping and receiving, Warehouse\Point of Sale, Management\Supervising, Sound judgment and decision making skills, detail-oriented worker with proven communication skills and the ability to facilitate multiple tasks in deadline-driven environments.

SUMMARY OF SKILLS & QUALIFICATIONS

Strong Customer Service with outstanding work ethics.

Strong computer and data entry skills.

Proven ability in negotiations techniques, and conflict resolutions.

Strong Warehouse skills, shipping\receiving, inventory count\control, and Multitasking skills

Strong Leadership/Management skills

Excellent Communication skills, able to communicate with internal and external customers

WORK HISTORY

Point of Sales Clerk 2015 To Present

Alliance Beverage\Breakthru Beverage of Az.

In charge of approximately four to six team members/temps at any given time

Shipping\Receiving, Inventory Count\Control

Working directly with merchandisers, sales reps, and event team to ensure product is ready in a timely manner for customer satisfaction

Working directly with department managers, sales managers, and event managers to ensure projects and events run smoothly for customer satisfaction.

Training new team members as well as temps, in receiving product, inventory count, and pulling orders

Training new team members use of machines, lifts, battery changers, computer data entry, etc.

Assisting and combating any barriers in p.o.s that arise on a daily basis for team members, temps, merchandisers, sales associates, events team, and management team

Encouraging team work and allowing for a supportive environment to allow for awesome customer service

Ensuring Quality as well as productivity were the number one goal

Product Handling Supervisor

Integrity Staffing Solutions/Amazon Warehouse 2013 To 2015

In charge of approximately one hundred to two hundred team members/temps at any given time

Counseling and Training team members in pack, pick, and stow, ensuring quality, and productivity were number one goal to allow for excellent customer satisfaction

Assisting with and combating any barriers that arise on a daily basis for team members

Encouraging team work allowing for a supportive environment to ensure outstanding customer service

Assistant Operations Manager

Savers Thrift Store 2011 To 2012

Running a crew of six to ten employees and assisting with scheduling, according to the needs of the business

Completed end of day audits, verified receipts with cash drawer, prepared bank deposit for following day

Assisting with onsite truck deliveries and donations as well as fitting rooms maintaining a safe working environment

Encouraged team work so that all employees could provide continuous outstanding customer service meeting and exceeding company standards

Maintained a clean working environment for customers and employees

References available upon request

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