Administrative Assistant Customer Service
Resume:
sarabjit basra
** ****** *****, ********, **, L*A 3J1
adckc1@r.postjobfree.com
OBJECTIVE
Immigration Consultant student with some experience in assisting individuals applying to immigrate, become a citizen and acquire temporary or permanent resident visas. Ability to assist people to obtain visas and other related immigration documentation. Able to work within strict timelines and has excellent communication skills to maintain to a good rapport with people from diverse culture.
SUMMARY
Computer Literate. MS-Office (MS-Word, Power Point, Excel etc.)
Excellent communication skills both written/oral (English, Hindi & Punjabi)
Extremely reliable, considerate and organized
Self-directed with the ability to work effectively both independently and as part of team
Strong in numbers and having remarkable logical and analytical skills
Highly energetic and dedicated customer service oriented with the ability to work in the challenging and busy environment
QUALIFICATIONS
Knowledge of the Canadian Immigration and refugee Law through agencies, courts and tribunals.
Knowledge of refugee claims and processes including humanitarian & compassionate applications.
Proficient writing and communicating skills in preparing reports, memos and presentations as well as interviewing clients.
Trained in On-line submission of temporary residency applications.
EDUCATION
Immigration Consultant Diploma Program May 2019 - Present
CDI College, Mississauga, ON
Akhter Immigration Legal Services November 2019 – December 2019
Mississauga, ON
Master Degree – World History Mar 2004
Guru Nanak dev University, Amritsar, Punjab
PROFESSIONAL EXPERIENCE
Data Entry Clerk
DB Schenker, Delta BC May 2016 – Nov 2018
Investigated and solved any customer concerns
Answered inquiries from customers in person and on the phone.
Accurately processed financial transactions using computerized cash register
Administrative Assistant
Keystone Insurance Ltd March 2013 - April 2016
Created a budget at the beginning of every year and monitored it
Composed, sent received, and distributed correspondence
Volunteer Immigration Assistant Feb 2009 – Dec 2012
Basra Immigration
Assisted with spousal applications, interviewing, super & visitor visas
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