William Mjama

SALT SPRING ISLAND, BC V*K*A*

778-***-**** adckby@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

● Front and back end web development

● Technical customer support on hardware and software installations

● Good real-world experience with enterprise level MS SQL database

● Able to deliver excellent customer service skills by assessing and meeting their needs within strict deadlines.

● Working knowledge of SQL Server and Windows server 2012 SKILLS AND EXPERIENCE

Technical Customer Support

● Assist in software and hardware installations

● Training on new software features

● Effectively communicating the required targets for the day Technical documentation

● Documented the T-SQL codes and SQL databases

● Writing and updating the Standard Operating Procedures for the database Coding

● Website development with HTML and CSS

● Proficient in C++, JAVA, and VB.NET

● Fixed double scanning of Barcodes for the handheld Zebra scanner

● Reduced lines of codes to more than 10% the original number System Design

● Documented the user guide and technical guides

● Used S.D.L.C. design paradigm and U.M.L. to assist in developing insurance software EMPLOYMENT AND VOLUNTEER HISTORY

Fuel Injector Technician Jan 2018 - Present

E.U.I Diesel Services, Langley, BC

Software Developer intern July 2017 - October 2018 IngenX Business Systems, Langley, BC

Financial Advisor and programmer May 2016 – January 2017 CIC Insurance, Nakuru, Kenya

VOLUNTEERING

Each year Traffic marshall for Christmas on the Peninsula festival, Whiterock B.C Since 2018 EDUCATION

BSc Degree Information Technology 2017

Jomo Kenyatta University, Nairobi, Kenya

BSc Degree Economics and Statistics 2014

Egerton University, Nairobi, Kenya

References available upon request.

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