Abdinasir M. (Nasir) Yahye

Columbia SC *****

linkedin.com/in/nasir-yahye • 847-***-**** • adck8o@r.postjobfree.com

CCIE R&S # 64909

Senior Network Operations & Support Engineer

Experienced professional with proven success in diverse business and technology industry environments. Strong ability to help develop and implement processes and procedures that enhance business operations. Highly adept at managing projects from concept to completion ensuring on-time, on-budget, and on-target results.

Test Development, Schedule, and Execution / Project Management / User Training and Support

Client and Vendor Relations / Troubleshooting and Problem Resolution

TECHNICAL PROFICIENCIES

Routers:

Cisco ASR 1K and 9K Platforms running IOS SR, Nexus 7k, 5k, and 2k running IOS NX,76007500, 7200, 4000, 4006, Catalyst 6800, Meraki

Protocols:

TCP/IP, BGP 4, OSPF, EIGRP, RIP v1&2, ATM, MPLS, Frame Relay, PPP, DMVPN

Security:

ISE, Meraki, ACS,VPN, IPSec, ISAKMP, IKE, CA, AAA (TACACS+, RADIUS), CBAC, NAT, PAT,

Switches:

Cisco 6500, 6000, 5500, 5000, 4500, 3560,3550, 2950, 2900, 1900, and CGR router/switches, Cisco SD-WAN, SD-ACCESS

Firewalls:

Cisco, ASA 5500 Series, FWSM, fail over, PDM, ASDM, ASA,FTD, FCM, WSA, ESA, and ISE, Palo Alto Panos 8.x, 9.x, Frotinet 6.x, Juniper SRX, Checkpoint R7x/R8x

Software:

Sniffer Pro, Cisco works 2000, Solarwinds, NetMon, VitalNet, Concord, QIP, NetCool

Coud platforms: VMWARE Workstation Pro/ ESXi, Amazon’s AWS, and Microsoft AZURE.

PROFESSIONAL EXPERIENCE

*BETWEN JULY 2019 TILL JAN 2020 WAS PREPARING FORM MY CCIE LAB EXAM THEN TOOK ONE MONTH OFF FOR R&R; BACK THE MARKET NOW.

AT THE SAME TIME I REMOTELY HELPED AN NGO (NON-PROFIT ORGANIZATIONS) IN EAST AFRICA IN DESIGNING, ACQUISITION, AND IMPLEMENTATION OF SAMLL TO MEDIUM NETWORKS.

THIS WAS THE RESULT OF THE OC-192 (10 GB ) PIPEOCIR THAT WAS LAID RECENTLY AROUND THE AFRICAN COAST.

I ALSO TRAINED OVER 200 STUDENTS REMOTELY USING WEBEX AND ZOOM IN THE AREA OF : COMPTIA A+,NETWORK +, SECURITY +, AND CISCO CCNA COURSES.

Network Engineer (Oct 2018 - June 2019) Infosys Limited, Raleigh NC

Served at Cisco Systems’ advanced services team helping clients and partners secure assistance from Cisco. Troubleshot and maintained routers, switches, and data center platforms. Collaborated with resellers, sales teams, and customers on pre- and post-sales processes. Occasionally supervised shifts of 3- people.

Technincal support on Cisco SDN solition : SW-WAN, SD-ACCESS (vSmart, vManage, vEdge….etc)

Key Achievements:

Reduction in customer turn around period by 30 percent.

Streamlined customer requirement process by eliminating duplication

Improved inter-team communication by setting up WebEx collaboration.

Contract Network Engineer (Oct 2017- Sep 2018) Stefanini, Glen Allen, VA

Participated in support of six Capital One Network data centers int their operation, maintinance, and monitoring. Worked on HP Service Manager, HP NNMi, HPNA, Aruba AirWave, Riverbed SteelCentral NetProfiler, Splunk plus Cisco routers and switches, ASRs, Nexus line up, and routing protocols.

This was an 24X7X365 NOC environment with on call support.

Key Achievements:

Improved ticket handling

Increase in ticket closing

Trained new intern engineers.

Network Engineer (Aug 2015- Sep 2017) USM Business Systems, Chantilly, VA

Assessed, repaired, and maintained network operations for South Carolina Division of Technology. Provided MPLS, METRO E, and Internet to state agencies. Supported Cisco Nexus, Meraki systems, ASR9k, and Cisco ASA firewalls ISE. Employed network management systems/tools including Soarwinds, Netscout, and Fluke. Managed disaster recovery and configuration plus ticketing system, Service Now and CA technology. Trained junior techs and engineers.

As provider for state agencies deployes Nexus 2K,3K5K/7K/6K/9K, also ASRs 1K and 9K.

24X7X365 NOC environment with on call support.

Senior Network Engineer (Oct 2014- Jul 2015) Alliance of Professionals and Consultants, Charlotte, NC

Oversaw enterprise network operation and monitoring on Cisco, Checkpoint, and Palo Alto security appliances. Utilized Remedy for ticketing, and work orders, change requests. Guided networks using Solarwinds enterprise platform. Liaised with enterprise help desk and NOC to solve network problems. Coached junior network associates during first quarter.

Network Support Engineer (Dec 2011- Sep 2014) Verizon Communications, Ashburn VA

Provisioned and preserved Metro Ethernet circuits from 10 Meg to 10Gig. Worked on Alcatel Lucent and Cisco platforms. Trained and mentored junior network engineers. Partnered with staff at multiple domestic central offices on maintenance and outage issues. Served as lead engineering deploying MPLS VPNs (Layer 2 and 3) project. Transitioned from 6500/7600 platform to ASR 9k including introduction, installation, troubleshooting, and monitoring. Tracked network in homes and businesses. Configured and resolved QOS issues.

Service provider technologies such as MPLS L3VPNs, MPLS-TE, OSPF and BGP.

Senior Network Engineer (Feb 2010- Dec 2011) CDI Corp, Phoenix AZ

Assigned to data center engineering team working on Wells Fargo/Wachovia merger Helped with Nexus 5k and 7k deployment in data center environment. Played key role in initial design, implementation, operations, and troubleshooting. Deployed NetScout InfiniStream probe and other data center enhancement projects. Employed ticketing and change control. Managed daily operations of multiple data centers: ticket resolution, root cause analysis, and change control processes. Resolved QOS problems during deployment of Cisco Call Manager solution resolving issues and preserving health of solution.

Operations Support Specialist (2007-2010) Zurich North America, Schaumburg, IL

Worked on operations support staff supporting enterprise network at five regional centers in US and Canada. Handled Cisco gear, Checkpoint firewalls, F5 load balancers, Aruba Networks wireless gear, and AirWave wlan controllers. Handled weekend/holiday on-call coverage.

Network migration of old offices/sites to new company standard gear ( 3 year refresh cycle).

Customer Support Engineer (2007) World Link at Cisco Systems RTP, NC

Executed multicast implementation project for Direct TV. Employed first-ever Cisco CRS-1 and 7600 series routers to push audio/video multicast applications. Helped preserve high rate of customer network availability. Used Remedy ticketing system receiving traps sent by SNMP manager.

CRS- running IOS XR.

Analyzed all incoming tickets for proper notation, resolution, and root cause analysis.

Prior experience as:

Senior Network Engineer (2006-2007) for Calence llc, Tempe, AZ;

Senior Network Engineer (2006) for ICC International, Phoenix, AZ;

Consulting Engineer (2004-2005) for IT of America, Long Beach, CA;

Contract Network Engineer (2002-2004), Pacifica Health Systems/Washington Mutual Bank for IBM Global Services, Costa Mesa, CA;

EDUCATION AND TRAINING

Bachelor of Science in Engineering

California State University, Long Beach, CA

Technical Certifications

Cisco Certified Network Professional (CCNP), current.

Cisco Certified Design Professional (CCDP), current.

Cisco Certified Network Associate (CCNA), current

Cisco Certified Design Associate (CCDA), current

Sniffer Certified Professional (SCP), current.

Network+ and A+ current.

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