Network Engineer Service

FURQAN ALKOOFEE

Computer Communications Engineering

Arabic linguist

Middle Eastern cultural advisor.

Contact:

Houston, TX, USA

Email: *********@*****.***

Cell: +1-619-***-****)

OBJECTIVE

To use my technical and management skills to fulfill the target and improve the best performance in the company, and implement the best innovative solutions, skills, and creativity to perform the projects.

Technical Skills Hardware:

Performing troubleshooting, maintenance, repair and operation of cat5/cat6 and equipment, Assembling/ disassembling PC’s, Mobil devices (IOS, Android), Operational Procedures Routers, hubs, switches, Networking (LAN, WAN, TCP/IP and Wireless), Build and install giant LED screens.

Software:

Ticketing system, Systems Monitoring and Troubleshooting, Active directory and group policy management, Microsoft office advanced, Office 365/Exchange/Lync, Scripting, Virtualization, PowerShell, Software/OS Installation, VoIP Support, Desktop Imaging, Inventory, Reports, File and Share Access, Video-conferencing, Operating system Windows/MAC/OS, Security/Antivirus Server Client, Remote Help and VPN, Graphic programs, Cisco Networking and Collaboration .

Education and Training

B.S.C degree in Computer Since (Dec.2005 -May.2009)

CCNA Switch & Router Certification, Wireless, Cables, Security Camera, RF, DC, GSM, CDMA.

CCNA Security Certification, AAA, Firewalls, DMZ and Antivirus

Windows Server 2016, IOS, MacBook software, iCloud backups, Database.

VMware VCP6 VoIP

Office 365 Administration

Work History Goodman Network – TX US (05/2019 – 09-2019)

• Perform root cause analysis for service interruption recovery; create preventative measures and present to management.

• Patch and vulnerability management using Software installation Satellite 99, 103, 110

• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.

• Manage user’s access on Azure Active Directory Admin Center.

• Identity and Access Management systems management (AD, Azure AD, ADFS).

• Working knowledge of networking protocols such as HTTP, DNS, and TCP/IP.

• Research and development of new technologies based on client project. The Princess – CA US (Aug, 2015 – Mar, 2019)

Business owner

Ordering fashion merchandises from over four different countries to full fill our client's need. Supervising restocking, fulfillment tasks, pricing and retagging. Handling employee's payroll and financial matters of the store. Coordinating and holding teleconferences with our store providers overseas. Conducting quarterly auditing and inventories. Training and supervising employee's customer service skills. Locating and resolving daily challenges and issues.

Paramount Transportation Systems - San Diego CA 05-2016 to 2017

Serve as the Network & Security Administrator in support of the DPS employees in the IT Operation division.

Act as the primary JIRA-administrator - create and modify workflows, custom fields, etc. to fit the customers’ needs

Maintain multiple secure laptop images and manage all company assets using the asset management tool Snipe

Network Engineer (US ARMY CONTRACTOR) (Nov, 2011- March, 2014) Network Engineer with “ Tigrisnet ” for internet service (Us provider based in Santa Monica California), I have served many years supporting the Us Army with the full secure internet service via the satellite dishes Ka band - Ku band. Field network Engineer “Fanoos Telecom Co.” (Jul, 2009 – March, 2011) Fanoos Telecom is Telecommunication Company that provides wireless telephony, broadband data service, and WiMAX broadband service. My responsibility involved as an engineer in Infrastructure Power & Transmission dept. that included install CDMA technology towers equipment’s, such as microwave dish, RF cable, RF antenna, waveguide, radio stations, backup battery, power supply, DC rectifiers, configure microwave radio network system

(Huawei System), team supervision, contractor’s supervision and CDMA site acceptance. In addition, I provided customer complains support for providing fault management for narrowband Internet services such as client’s router monitoring, update/upgrade and fault management.

Awards: Recommendations from the main command of Defense Company References Available Upon Request

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