Customer Service
Resume:
AMUDA, MISTURA
OMOLARA
SUMMARY
A dedicated, ambitious and motivated individual who is a fast learner with excellent multi-tasking skills, computer literacy and customer service focus. I am goal oriented, with excellent oral, written and listening communication abilities. Skilled in planning and achieving initiatives leading to desired goals of profitability, client acquisition and retention. I seek a career in a challenging environment where my skills and experiences will be put to great use and in turn generate sales and yield towards the growth and stability of the company. EXPERIENCE
INTERN – IKRAM PRIMARY SCHOOL
Agbara, Ogun State. January 2017 – May 2019
Conducted group training sessions, determined and accessed student’s learning abilities. Equally developed and implemented lesson plans and classroom activities in line with the student management systems. Adequately mentored various students with the aim of inculcating a more desired learning and assimilation process. I implemented instructional activities that contributed immensely to their learning experiences.
Accomplishments:
Achieved a great number of student’s participation and interest towards learning and development as I communicated effectively both orally and in writing on a regular basis.
Observed and identified individual lapses and thus helped the students get better by the introduction of strong yet basic instructional resources.
Successfully planned and organized the classroom and the numerous learning resources which in turn created a positive learning environment. PERSONAL DETAILS
House 04A Jola Jay Estate,
Off Osineye Street, along
Yinka Ode Street,
Orisumibare Idimu, Lagos
State.
Mobile :
+234 810-***-****
+234 818-***-****
***************@*****.***
BIO DATA
Sex: Female
D.O.B: June 20, 1994
Marital Status: Married
Nationality: Nigerian
PROFESSIONAL SKILLS
Proficient in MS Office
Multi-Tasking Skills
Sharp Learning Abilities
Great Team Player
CORE COMPETENCIES
• COMPUTER PROFICIENCY
• TIME MANAGEMENT
• TEAM PLAYER
• MULTI TASKING SKILLS
• ADAPTABILITY
• COMMUNICATION SKILLS
• SHARP LEARNING
• PROBLEM SOLVING
• ABILITY TO WORK
INDEPENDENTLY
• CUSTOMER SERVICE
FOCUS
• STRATEGIC PLANNING
AND TACTICAL
EXECUTION
INTERN – FLORA PRIMARY SCHOOL
Ilorin, Kwara State. September – November 2016
Tutored pupils on the use of English language. I maintained the daily tasks of tutoring and accessing students, collated statistical figures and analysis of student’s performance, conducted various series and stages of tests, determined and accessed student’s learning abilities. Equally developed and implemented lesson plans and classroom activities in line with the curriculum. Accomplishments:
Researched, documented and wrote lesson notes and practical plans in an honest, ethical and objective standard.
Managed the day to day academic affairs and further enriched the students and my efforts was been greatly appreciated.
Developed working systems and procedures that improved the quality and efficiency with which information was produced.
INTERN (TEACHING PRACTICE) – FATE BASIN SECONDARY SCHOOL. Ilorin, Kwara State. June – October 2015
I constantly adopted various steps and existing strategies to improve productivity. Managed a classroom of students and taught them designated subjects as being assigned. I maintained and recorded information and thus provided accurate reference documentation. I took daily attendance of each students and further demonstrated competence in classroom instruction.
Accomplishments:
Provided numerous techniques to managing daily activities, commitments and deliveries.
Outstanding numerical skills which helped me to be more productive and resourceful.
Maintained confidential files, entered various information into the database records.
EDUCATION
BACHELOR OF EDUCATION PRIMARY EDUCATION STUDIES
University of Ilorin, Kwara State. — 2016
SENIOR SECONDARY CERTIFICATE EXAMINATION
Royal Star Comprehensive College, Lagos. -- 2011
REFERENCES
AVAILABLE ON REQUEST
Contact this candidate